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Micro Focus Total Care - technical support (renewal) - for Micro Focus Stor

Mfg. Part: 877-001826-COM | CDW Part: 1501726 | UNSPSC: 81112201
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for Micro Focus Storage Manager
  • 1 user
  • VLA
  • ESD
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support (renewal)
  • for Micro Focus Storage Manager
  • 1 user
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Micro Focus Storage Manager is a policy-based file storage for automated file system management.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Electronic Distribution: Yes
Installation Type: Locally installed

Header
Brand: Micro Focus
Compatibility: PC , Unix
Manufacturer: Novell
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Licensing
License Pricing: Volume

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 user
Licensing Program: Novell Volume License Agreement (VLA)
Software Title: Micro Focus Storage Manager

 
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12/10/2016 8:53:56 AM
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