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Maintenance Plan Gold - technical support (renewal) - for AdminStudio Profe

Mfg. Part: KGAPDK1 | CDW Part: 829062 | UNSPSC: 86101601
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This item was discontinued on October 25, 2016.

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800.800.4239 Mon-Fri 7am-7:30pm CT

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support (renewal)
  • for AdminStudio Professional Edition
  • ESD
  • phone consulting
  • 1 year
  • business hours
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Product Overview
Main Features
  • Technical support (renewal)
  • for AdminStudio Professional Edition
  • ESD
  • phone consulting
  • 1 year
  • business hours
In addition to the award-winning resources of support web site, Flexera Software offers a number of maintenance plans that are fine-tuned to meet your specific needs. Each maintenance plan is per licensed user and allows you to submit unlimited support requests for the duration of your plan.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Service Type: New releases update



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Web knowledge base access



Service Type: Web support



Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Type: Phone consulting



Limitation: Severity level 2



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 16 business hours

Software
Software Title: AdminStudio Professional Edition

Header
Brand: Flexera Software
Compatibility: PC
Manufacturer: InstallShield
Model: Gold
Packaged Quantity: 1
Product Line: Maintenance Plan

Service & Support
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support (renewal)

General
Electronic Distribution: Yes
Installation Type: Locally installed

 
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12/10/2016 3:08:48 PM
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