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Imperva Premium Support - extended service agreement - 1 year

Mfg. Part: SS-WAF-X12-SL2 | CDW Part: 4860307 | UNSPSC: 81111812
$4,282.99Advertised Price
Lease Option ($126.35 /month) Lease Availability
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Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • for P/N: SS-WAF-X12-H1
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Product Overview
Main Features
  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • for P/N: SS-WAF-X12-H1
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Advance hardware replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support Details
Limitation: Severity critical
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity high
Response Time: 2 hours



Limitation: Severity medium
Response Time: 4 hours



Limitation: Severity low
Response Time: 8 hours

Header
Brand: Imperva
Manufacturer: Imperva
Model: Premium Support
Packaged Quantity: 1
Product Line: Imperva

Service & Support
Service Included: Advance hardware replacement
Type: Extended service agreement

Equipment
Class of Equipment: Complicated network devices

 
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1/23/2018 8:30:16 PM
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