IBM Sterling Order Management Call Center Add-on - Software Subscription an

IBM Sterling Call Center is one of the many channel deployment options available for IBM Sterling Multi-Channel Selling that make it easier for your customer service representatives (CSRs) to provide high-quality support to your prospects, customers, and partners in a call center environment. With Sterling Multi-Channel Selling and the various channel options, you can support all the ways your customers choose to interact with you - web, call center, store, and field sales - enabling "order from anywhere, fulfill from anywhere" capability.