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GlobalSCAPE Standard Support - technical support - for GlobalScape EFT Smal

Mfg. Part: GSWTC-SMB-SX-10 | CDW Part: 4094444 | UNSPSC: 81112201
$139.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 15 hrs 20 mins
  • Technical support
  • for GlobalScape EFT Small/Medium Business Edition Web Transfer Client
  • 10 seats
  • ESD
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for GlobalScape EFT Small/Medium Business Edition Web Transfer Client
  • 10 seats
  • ESD
  • phone consulting
  • 1 year
  • 10x5
GlobalSCAPE offers both Standard Support plans for enterprise file transfer server solutions. These plans include the same level of software maintenance protection. A Platinum Maintenance and Support plan provides you with emergency access to the support technicians at regular business hours.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity high
Response Time: Same business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day
Service Type: Phone consulting



Limitation: Severity major
Response Time: 1 business day



Limitation: Severity minor
Response Time: 3 business days



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Major upgrades

Software
License Qty: 10 seats
Software Title: GlobalScape EFT Small/Medium Business Edition Web Transfer Client

Header
Brand: GlobalSCAPE
Compatibility: PC
Manufacturer: GlobalScape
Packaged Quantity: 1
Product Line: GlobalSCAPE Standard Support

Service & Support
Service Availability: 10 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

General
Electronic Distribution: Yes
Installation Type: Locally installed

 
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12/8/2016 12:40:23 AM
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