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Centrify Standard Support - technical support - for Centrify Suite Standard

Mfg. Part: CSSE-ZL-SM1Y | CDW Part: 4187732 | UNSPSC: 81112201
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This item was discontinued on February 17, 2017.

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Centrify Suite Standard Edition for zLinux
  • phone consulting
  • 1 year
  • business hours
  • response time: 4 business hours
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Product Overview
Main Features
  • Technical support
  • for Centrify Suite Standard Edition for zLinux
  • phone consulting
  • 1 year
  • business hours
  • response time: 4 business hours
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Centrify
Compatibility: Unix
Manufacturer: COMFY KEYBOARD AND SOFTWA
Model: Standard Support
Packaged Quantity: 1
Product Line: Centrify

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 business hours
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 4 named contacts / severity level 1
Response Time: 4 business hours
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting



Limitation: 4 named contacts / severity level 2
Response Time: 6 business hours



Limitation: 4 named contacts / severity level 3
Response Time: 8 business hours



Limitation: 4 named contacts / severity level 4 and 5
Response Time: 24 business hours



Limitation: 4 named contacts
Service Type: E-mail consulting



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Web knowledge base access



Service Type: New releases update

Software
Software Title: Centrify Suite Standard Edition for zLinux

General
Installation Type: Locally installed

 
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3/23/2017 12:12:52 PM
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