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CITRIX SHAREFILE ENT 1GB STOR

Mfg. Part: 3005531-EZ | CDW Part: 2858764
$113.99Advertised Price
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Product Reviews
CITRIX SHAREFILE ENT 1GB STOR is rated 4.0 out of 5 by 2.
Rated 4 out of 5 by from You can securely share files externally without storing your data in the cloud. Valuable Features:ShareFile gives you all of the features of cloud providers, but in an on-premises solution. Therefore, you can securely share files externally without storing your data in the cloud.Improvements to My Organization:We are able to securely share large files by providing external partners the ability to download or upload data. There is also a notification feature that lets the user know a file has been downloaded or uploaded. This prevents someone from saying they did not receive the file.Room for Improvement:The user interface is fairly straightforward and easy to understand. The configuration on the mobile devices is a little clunky, in terms of setting up the application. For the account information, you need to enter it in the format of domain\user. For example, to get to the "\" on an iPhone, the users must hit the "123" key, then the "#+=" key to get to the "\". It would be better if it accepted a username@domainname format.Use of Solution:We have been using this solution for three yearsDeployment Issues:There were no issues encountered with the deployment. However, we also utilize Citrix NetScalers, which eases the deployment and configuration of ShareFile.Stability Issues:There have not been any issues with the product's stability.Scalability Issues:Since we use a backend NAS to store the files, there has not been a need for any scaling within ShareFile.Customer Service:Citrix support and customer service has always been excellent.Technical Support:Citrix technical support for ShareFile has always been excellent. Support for ShareFile is currently based out of Raleigh, NC. This is where ShareFile originated from, before Citrix purchased them.Previous Solutions:There was not a previous product used. We were specifically looking for an on-premises solution.Initial Setup:The setup was fairly straightforward, if you are also utilizing NetScalers. I can only speak of setting it up for an on-premises solution. There are certificates that are needed as part of the setup process, so ensure you have checked for those and procured them ahead of time.Implementation Team:The majority of the implementation was performed in-house. Any configuration issues or questions that were encountered were handled with a call to ShareFile support.ROI:With the licensing being included as part of our Platinum agreement, and the fact that we utilize existing internal storage, avoids having to pay for a third-party cloud provider service for our associates to share files externally. It also provides users of mobile devices with secure access to their network shares from their devices. This is extremely helpful to those who travel frequently or who perform presentations from their tablets.Cost and Licensing Advice:If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together.Other Solutions Considered:There were really no other on-premises solutions at the time. We were already a major Citrix customer, so no other solutions were evaluated.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-06-29
Rated 4 out of 5 by from Provides the ability to share files with vendors/consultants. Valuable Features:* Securely managing file transfer* Ability to share/request files with vendors/consultantsImprovements to My Organization:It provided end users with a secure file-sharing option with which they can share big files.Room for Improvement:* Using the service using mobile devicesUse of Solution:I have used it for two years.Deployment Issues:Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that. The vendor configured the server such that, in case the primary server fails, we have to manually configure the secondary server to take over.Stability Issues:We have not encountered any stability issues.Scalability Issues:We have not encountered any scalability issues.Customer Service:Customer service is 7/10.Technical Support:Technical support is 9/10.Previous Solutions:We did not previously use a different solution.Initial Setup:We were looking for a HA solution for Citrix ShareFile but the vendor did not configure it properly. We will be redoing the installation and configuration again in the coming months.Implementation Team:We implemented it through a vendor team. It was OK.Cost and Licensing Advice:I feel that you can buy fewer licenses and either share them amongst users or assign someone to upload the file, and generate link/send email.Other Solutions Considered:Before choosing this product, we did not evaluate other options.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-02
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7/25/2017 12:17:08 AM
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