AppManager Advanced Infrastructure Bundle: AppManager Management Consoles

Mfg. Part: 6605-1V000-I-US | CDW Part: 3054454 | UNSPSC: 86101601
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  • AppManager Unlimited (Operator/Control Center/Web Access/Developer) Console Pack
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Product Overview
Main Features
  • AppManager Unlimited (Operator/Control Center/Web Access/Developer) Console Pack
Base Agents (one (1) per Server):
AppManager Microsoft Windows Standard Edition, Advanced/Enterprise Edition Bundle, AppManager for HP-UX 1-2 CPU Server, IBM AIX 1-2 CPU Server. Red Hat Linux 1-2 CPU Server, Sun Solaris 1-2 CPU Server, SUSE Linux 1-2 CPU Server, Red Hat Linux 64-bit OS 1-2 CPU Server.
Hardware Modules (one (1) per Server):
Compaq Insight Manager, Dell OpenManage, IBM Director, Siemens ServerView.
Reporting (one (1) per Server): NetIQ Analysis Center for AM w/ Data Warehousing – Single Server.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: NetIQ
Compatibility: PC
Manufacturer: Netiq Software
Model: Priority Maintenance
Packaged Quantity: 1
Product Line: NetIQ

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 2 hours

Limitation: Severity level 3
Response Time: 4 hours

Limitation: Severity level 4
Response Time: Next business day

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: NetIQ AppManager for Advanced Infrastructure Monitoring 2013

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3/25/2017 10:40:52 AM
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