Aerohive Networks SR2224P - switch - 24 ports - managed - rack-mountable

Mfg. Part: AH-SR-2224P-NA | CDW Part: 4085980 | UNSPSC: 43222612
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  • Switch
  • managed
  • 24 x 10/100/1000 (PoE+) + 4 x combo SFP
  • rack-mountable
  • PoE+ (180 W)
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Product Overview
Main Features
  • Switch
  • managed
  • 24 x 10/100/1000 (PoE+) + 4 x combo SFP
  • rack-mountable
  • PoE+ (180 W)
SR2224P is a 24 Gigabit Ethernet + 4 SFP uplink ports, entry level access layer switch. SR2224P is the optimal solution for any size campus deployments where the ease of management and scalability are the first priorities. Switches are centrally managed from Aerohive’s public or private cloud and deployment does not require any pre-staging at the central or branch office. All 24 GE ports are PoE capable and you can use any combination of 12x 802.3af or 6x 802.3at ports.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Environmental Parameters
Humidity Range Operating: 5 - 95% (non-condensing)
Max Operating Temperature: 104 °F
Max Storage Temperature: 158 °F
Min Operating Temperature: 32 °F
Min Storage Temperature: -13 °F

Brand: Aerohive
Compatibility: PC
Country Kits: North America
Manufacturer: Aerohive
Model: SR2224P
Packaged Quantity: 1
Product Line: Aerohive Networks

Interface Provided
Comments: PoE+
Connector Type: RJ-45
PoE Power: 30 W
Qty: 24
Type: 1000Base-T

Comments: Uplink
Connector Type: RJ-45/SFP
Qty: 4
Type: Gigabit LAN

Comments: Management
Qty: 1
Type: Console

Authentication Method: TACACS+
Color Category: Black
Encryption Algorithm: AES , SSL 3.0 , TLS 1.0
MTBF: 2,490,009 hours

Compliant Standards: IEEE 802.1ab (LLDP) , IEEE 802.1ak , IEEE 802.1D , IEEE 802.1p , IEEE 802.1Q , IEEE 802.1s , IEEE 802.1w , IEEE 802.1x , IEEE 802.3 , IEEE 802.3ab , IEEE 802.3ac , IEEE 802.3ad (LACP) , IEEE 802.3af , IEEE 802.3at , IEEE 802.3u , IEEE 802.3x
Features: DHCP snooping , Flow control , Generic Attribute Registration Protocol (GARP) , IGMP snooping , Jumbo Frames support , LLDP support , Multiple Spanning Tree Protocol (MSTP) support , Port mirroring , Quality of Service (QoS) , Rapid Spanning Tree Protocol (RSTP) support , Rate limit , Spanning Tree Protocol (STP) support , Storm Control
Form Factor: Rack-mountable
Jumbo Frame Support: 9216 bytes
MAC Address Table Size: 16000 entries
Manageable: Yes
PoE Budget: 180 W
Ports Qty: 24
Power Over Ethernet (PoE): PoE+
Remote Management Protocol: CLI , HTTP , SCP , SNMP 1 , SNMP 2c , SNMP 3 , SSH , SSH-2 , Telnet
Routing Protocol: Static IP routing
Status Indicators: Link activity , PoE , Port duplex mode , Port transmission speed
Subcategory: Network hubs and switches
Subtype: Gigabit Ethernet
Type: Switch

Power Device
Nominal Voltage: AC 120/230 V

Support Details Full Contract Period: Lifetime
Support Details Type: Limited warranty

Dimensions & Weight
Depth: 6.7 in
Height: 1.7 in
Width: 11 in

Service & Support
Type: Limited lifetime warranty

Type: Virtual interfaces (VLANs)
Value: 4095

Type: Switching throughput
Value: 56 Gbps

Qty: 24
Type: 10/100/1000 (PoE+)

Ports (2nd)
Qty: 4
Type: Combo SFP

Product Reviews
Rated 4 out of 5 by 23reviewers.
Rated 4 out of 5 by A bit pricey but worth it because of the features and support Valuable Features:Since these APs are controller-less they are very dependable and easy to configure. Other features that add value to our institution include deployment planning tools, load-balancing, auto-channeling, auto-power, Cooperative Control Protocols, Firewalls, QoS, to mention a few.Improvements to My Organization:Ease of use and features are its strongest points.Room for Improvement:Sometimes, packing a wide array of feature into these APs might overtax them. They would benefit from creating more powerful APs (Processing-wise)Use of Solution:4 yearsDeployment Issues:We started with a small deployment of 300 APs in 2010. Our campus now has ~1400 and we plan to expand to 2000 in the next 2 years.Stability Issues:When we installed the latest firmware versions on these APs, sometimes we encountered major/minor bugs that would force us to roll back until an appropriate patch was released. Also, with some bleeding-edge AC units we had some problems when they were under high client-loads were new clients would be unable to associate to the APs.Scalability Issues:Not really. We simply had to buy a more powerful Hive Manager appliance when we went over the 1000 AP mark, but other than that, this product scales very easily.Customer Service:I would rate it at 10 out of 10 as their staff is very polite with customers.Technical Support:I would rate their TAC team at 9 out of 10 as some of their Tier 1 engineers needed more experience and/or training.Initial Setup:The initial setup is very easy. the APs automatically find our local Hive Manager and make it very straight-forward to configure.Cost and Licensing Advice:Day to day cost is minimal, as these APs don't fail very often. The initial setp was a bit pricey as well as our expansion (if you calculate at around $1200 per newly deployed AP, including wired lines)Other Solutions Considered:I'd highly recommend this product if they're looking for feature-rich APs that are easy to deploy & manage.Disclaimer: I am a real user, and this review is based on my own experience and opinions. October 3, 2016
Rated 4 out of 5 by It operates in a controller-less fashion. The APs can function if connectivity is lost. Valuable Features:The most valuable feature for me is the ability to operate in a controller-less fashion. Allowing the APs to function if connectivity is lost to the controller can be very valuable.Improvements to My Organization:These devices have allowed our wireless network deployment to go from a 'best-effort' nicety to an 'expected' accommodation. The dependability is definitely appreciated.Room for Improvement:The area that I would like to see improved is searching within Hivemanager. There have been several occasions where I was attempting to delete an 'unnecessary' or 'unused' configuration item and was advised by the system that it was still in use by another policy. Trying to find that policy was very time consuming.Use of Solution:We have had Aerohive deployed in our environment for over eight years.Deployment Issues:We did not encounter any issues related to deployment of the Aerohive access points.Stability Issues:We have not encountered any issues related to stability of the Aerohive access points.Scalability Issues:We have not encountered any issues related to scalability of the Aerohive access points.Customer Service:I would rate customer service around 8/10. We have not had any significant problems necessitating a call to customer service. They have always been willing to help.Technical Support:I would rate technical support at 8.5/10. The technical support teams seem to be pretty robust. Our main needs for technical support have been for hardware failures rather than software or configuration issues.Previous Solutions:We did not have any previous solutions in our environment.Initial Setup:This system was set up before I began managing the environment. I cannot say if there were issues in the initial setup, or speak to it being straightforward or complex.Implementation Team:This was implemented via an in-house team with the assistance of an Aerohive engineer.ROI:Our return on investment has been positive, overall. It is very difficult to gauge this statistic in our environment due to this product being used 'in addition to', rather than 'in place of' a wired infrastructure.Cost and Licensing Advice:Concerning Aerohive, this topic is not one that I have been involved with and, as such, I do not wish to give advice regarding.Other Solutions Considered:This system was set up before I began managing the environment. I cannot say which vendors, or even if other vendors were evaluated.Disclaimer: I am a real user, and this review is based on my own experience and opinions. October 2, 2016
Rated 4 out of 5 by Easy and consistent deployments allow for a seamless user experience and lowers the chances for administrative mistakes. Valuable Features:* HiveManager has been a valuable tool to manage/troubleshoot Access Points, Branch Routers, and connected clients.* Easy and consistent deployments allow for a seamless user experience and lowers the chances for administrative mistakes.Improvements to My Organization:We are able to provide wireless service while leveraging security mechanisms and utilizing some web filtering such as blocking torrent traffic.Room for Improvement:* Hivemanager NG does not support all devices.* Policy management - objects become tied together so you have to dismantle a policy to be able to delete it. They can not be renamed.* There are also configuration sections that require you to scroll through a list instead of just giving you an "edit" button.Use of Solution:5 years.Deployment Issues:Deployment was smooth. Being able to use the planning tool helped create the layout for AP's in the building and the best signal coverage.Stability Issues:Generally no however there are 2 occasions that caused us some problems.AP120 back on hivemanager 4 ran into a buffer issue where clients would just stop communicating even though they remained connected. This was a driver buffer overflow issue fixed with a newer firmware and AP121s.We had issues on hivemanager 6 where the roaming capabilities between access points stopped working. Also fixed with an update provided by Aerohive.Scalability Issues:No, we have many AP's and 100 branch routers. The hivemanager design makes it easy to add a new piece of hardware and just send an update with the existing policy to get it configured.Customer Service:Customer service meets expectations however there is room for improvement. Sometimes the communication occurs via email and can try your patience.Technical Support:Technical support has declined in recent years. Fairly functional however much more difficult than in the past to get escalated to someone that can help investigate specific issues. There also may be language barriers that require someone else to relay information.Previous Solutions:No. We researched multiple vendors however the controller-less system and hivemanager capabilities won. Why is there a minimum character of 120 if the answer is No.Initial Setup:Setup is fairly straightforward. Our initial deployment included using the Aerohive AP's to authorize radius requests which made it more complex for setup.Implementation Team:In house, Hivemanager makes policy configuration and deployment simple enough that engineers were able to design and configure the initial settings and have support staff deploy the equipment.ROI:We are able to increase employee productivity and provide guest internet services.We no longer need ethernet ports/switches in the conference rooms.Cost and Licensing Advice:Hardware is more expensive than a home router but there is a reason. In addition to the feature sets that hivemanager provides having a maintenance agreement allows us to provide better service to the end users.Other Solutions Considered:Meraki/Aruba.Other Advice:Buy it!Disclaimer: I am a real user, and this review is based on my own experience and opinions. June 16, 2016
Rated 4 out of 5 by The controller-less device management, built-in captive web portal, and reporting are the most valuable features. Valuable Features:The controller-less device management, built-in captive web portal, and reporting.Improvements to My Organization:We moved from 6 individual consumer-grade APs to the Aerohives. Keeping the devices up to date and obtaining usage info from them was a never ending ordeal. I didn't have 1 controller to deal with I had 6.Room for Improvement:The reporting, while a great improvement, is limited, at least in my experience, to the preconfigured charts and templates for those charts. Obtaining raw data from the Aerohive units for use in other applications requires Tech Support intervention.The Charts are nice for the circumstances for which they are developed. We just happen to be slightly outside of that so we have to hand write the data to enter elsewhere.To start with I work at a Library watching and running reports on clients is not really in our best interest. So many of the charts don’t help much at all and only if we are making a presentation to the board or something like that. Which doesn’t happen very often.We are really just after usage numbers to justify the money being spent. To be very specific all we need is the number of unique clients we get per day totaled up for the month. There is one report that gives us a bar graph showing unique clients each day of the month. However, since we can’t get those numbers in any other form we have to total them up by hand to get the total for the month.Not very difficult I admit. However, we need to do this every month for 7 different libraries. It would save us several minutes on the first of each month if we could just pull a report that could sum up those numbers for us or transfer the numbers into a preconfigured spreadsheet and then just send that to each library. The first of the month is typically so busy every extra minute helps.I can also imagine where some places would not want graphs or charts at all, just the raw data. They could then use the data they need in reports or other applications that they already use.The way it is now is still do-able and much better than it was. That was merely the only gripe I really had about Aerohive for which I have yet to find a resolution.Deployment Issues:We've had no issues with deployment.Stability Issues:We've had no issues with stability.Scalability Issues:We've had no issues with scalability.Disclaimer: I am a real user, and this review is based on my own experience and opinions. April 25, 2016
Rated 4 out of 5 by Hive Manager allows you to control all aspects of your WiFi network, from anywhere. Valuable Features:Aerohive's Hive Manager allows you to control all aspects of your WiFi network, from anywhere. The dashboard shows you the heavier users, the problem spots on your network, and the general health of your WiFi system, at a glance.Improvements to My Organization:One can easily set up and take down new networks for testing, or long term visitors, or easily set up temporary access for visitors.Room for Improvement:Not really. I'm not sure what more to say except that I can't think of any areas for improvement. The 120 character requirement for reviews is unnecessary.Use of Solution:5Deployment Issues:No issues with deployment. Again, I'm not sure what to say except that I didn't encounter any issues with deployment.Stability Issues:Have had no issues with stability. Again, and again, I'm not sure what to say except that I don't have any issues with stability.Scalability Issues:The adapters have scaled to meet the needs of our students without issues. Which means that I didn't encounter any issues with scalability.Customer Service:Excellent service. Yes, the service was and is excellent. And again, and again, the one hundred and twenty character requirement for reviews is unnecessary.Technical Support:Excellent support. Yes, the support was and is excellent. And again, and again the one hundred and twenty character requirement for reviews is unnecessary.Previous Solutions:Mikrotik, impossible to manage these devices. Mikrotik requires that you know their proprietary system to get it to work.Initial Setup:Very easy to set up. Much easier to set up than to meet the requirements for this review, the one hundred and twenty character requirement is very onerous.Implementation Team:Installed and set them up myself. If you can string wire and find an electric outlet you can install these WiFi adapters. The software is a breeze to use.ROI:I don't calculate that. These just work and fit our needs. Again, I don't calculate the return on investment. If the device makes my life easier, and it works, I judge it a positive move.Cost and Licensing Advice:In education, install via e-rate to make the product quite affordable. They are similar in price to most competing brands.Other Solutions Considered:Yes (ruckus, cisco, meraki, etc.) but this had the easiest interface to set up. Again, the interface is very easy to set up. A general knowledge of networks is all you need.Other Advice:No. No. No. I have no additional comments or advice, but I do have a suggestion, that the 120 character minimum is removed from these reviews.Disclaimer: I am a real user, and this review is based on my own experience and opinions. April 14, 2016
Rated 4 out of 5 by Built in mapping ability, built in survey ability, Client Classification Policy (to be able to move clients to the appropriate VLAN), and PPSK are the most valuable features. Valuable Features:Built in mapping ability, built in survey ability, Client Classification Policy (to be able to move clients to the appropriate VLAN), and PPSK are the most valuable features.Improvements to My Organization:It gives us the ability to make guest connections to our wireless network easier. We don't have to worry about issues with getting 802.1x authentication set up, which can be tricky depending on Cert chains, virus scanners, and 3rd party hardware software that controls the wireless settings. Also give our residents the ability to have a better gaming experience with their gaming consoles, the Client Classification Policies let us move their gaming console to a less restrictive VLAN so they can make connections to do online gaming better.Room for Improvement:It would be nice if they could get better from separating an XBOX One console from a regular windows machine.I think their bandwidth steering could use some tweaking, in a high density deployment with a lot of 2.4Ghz only clients it causes problems and we had to turn it off in those areas.Maybe give the ability to turn off the newest HiveOS for the devices. When you go to push out a complete config to the wireless APs you have to be carful and uncheck the box to push out the latest OS. It would be easy to do on accident if you were in a hurry and were not paying close enough attentionUse of Solution:9 MonthsDeployment Issues:No, once the local Hive Manager VM was set up it was pretty simple to get the APs going. If you haven't ever had experience with an enterprise wireless system though, you would defiantly want training first.Stability Issues:Just some problems with bandwidth steering and 2.4Ghz only clients being able to connect regularly.Scalability Issues:No.Customer Service:8Technical Support:7Previous Solutions:Yes we used Extreme/Enterasys. They were starting to charge to much for their product, also some of the features that are included out of the box with Aerohive cost big $$$ with Extreme.Disclaimer: I am a real user, and this review is based on my own experience and opinions. April 11, 2016
Rated 4 out of 5 by We have been able to run State Assessment testing on laptops and iPads this year where in the past this was not even a consideration. Improvements to My Organization:We have been able to run State Assessment testing on laptops and iPads this year where in the past this was not even a consideration.Room for Improvement:We had to negotiate over the price. Otherwise, the product has no issues.Use of Solution:1 yearDeployment Issues:None at all.Stability Issues:Absolutely none a very stable system.Scalability Issues:NoCustomer Service:Great customer service have not had a single issue with them.Technical Support:Great support for their product.Previous Solutions:Yes, the company was no longer developing their product.Initial Setup:Very straightforward, in that all you have to do is had someone an AP plug it into the network and HiveManager finds it and sets it up.Implementation Team:All in-house.Cost and Licensing Advice:Always negotiate on the price and have more then one solution to choose from.Other Solutions Considered:Yes, Aruba, Meraki and Ruckus were also evaluated.Disclaimer: I am a real user, and this review is based on my own experience and opinions. April 8, 2016
Rated 4 out of 5 by As long as you have a PoE switch you can put an AP up to 100m away without issue.? Valuable Features:Controller less architecture is a key to the scalability of this product. I am not trying to funnel all of the bandwidth through one interface.Improvements to My Organization:We are able to deploy APs to locations that have a POE switch without much technical ability locally. I send an AP to a remote location and tell them to plug it into the switch. I've already configured it at my site and it comes up 'phones home' and I can manage it from hundreds of miles away. All without traveling.Room for Improvement:I'd really love to see some better reporting features. The data exists because you can see it on the AP itself but getting it out through a report is just not a possibility or at least I can't make it happen.Deployment Issues:We've had no issues deploying it at multiple locations.Stability Issues:I have had some stability issues with the older AP110/AP120 models taking newer v6 code. I have spoken to support about this issue but no resolution came about, other than leaving them on the older code.Scalability Issues:Scalability is simple. You just plug in a new AP and push code. As long as you have a PoE switch you can put an AP up to 100m away without issue.Technical Support:Support was excellent when I was having client hop at our High School. They helped me design the AP placement off what we could see from the heat maps on Aerohive’s build in planning tools. They used what was discovered by the existing APs to figure out I had too much signal causing my clients to swap between each of the APs it could see constantly. Once the signal was reduced I was able to narrow in on client stability and now those issues are gone.I have had the issue with the newer 6 code that still has not been resolved. Support was great when I spoke to them, but throughout our discussions they contended there was not an issue, yet I still see data loss and eventually the old AP110/120s will just stop talking to the HiveManager and clients.Initial Setup:The only issues we had during setup was the fact of putting too much signal out there. Our old system (Meru) had a unique design philosophy and so we had APs in every room possible. The Aerohive system did not require that many APs to do the same job. Just placing them appropriately for RF interference and support helped me through those issues.Other Advice:Everyone I’ve dealt with at Aerohive has been wonderful, down to David Coleman, the main trainer. I have taken a couple of their classes and that helped with the initial and then the advanced setup items. I’ve worked with Abby and a few others through orders and they have all been stellar.Disclaimer: I am a real user, and this review is based on my own experience and opinions. April 6, 2016
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