Zscaler Premium Support Plus - 1U - FedRAMP - GCM - Cloud Security - Subscription
Software Details
- Supports 1U rack height with optimized airflow and front‑to‑back cooling for dense data center deployments
- Enables FedRAMP‑aligned cloud security controls with GCM encryption for compliant government workloads
- Delivers premium subscription tier with advanced security feature set and extended policy configuration options
- Provides scalable throughput capacity and concurrent session handling suitable for large distributed enterprises
Know your gear
ZSCALER PREM SUP PLUS 1U delivers premium, enterprise-grade support for your Zscaler 1U appliances, helping you keep your cloud security environment running at peak performance. Designed for organizations that can't afford downtime, this advanced support package combines fast response times, expert guidance, and proactive assistance to protect your network, users, and data.
With ZSCALER PREM SUP PLUS 1U, you get more than basic technical help-you gain a trusted partner focused on maximizing uptime, optimizing security policies, and ensuring a smooth, secure user experience across your entire organization.
- Minimize downtime and disruption - Priority case handling and rapid escalation help you resolve issues quickly, keeping users connected and productive.
- Optimize your Zscaler deployment - Access to experienced Zscaler engineers helps you fine-tune configurations, improve performance, and strengthen your security posture.
- Enhance security and compliance - Best-practice guidance supports your efforts to meet internal security standards and regulatory requirements.
- Protect your investment - Premium support helps you get the most value from your Zscaler 1U hardware and cloud security services over the long term.
- Improve user experience - Proactive recommendations and performance insights help ensure fast, reliable, and secure access for remote and on-site users.
This premium support plan is ideal for enterprises that rely on Zscaler for secure web gateway, zero trust network access, and cloud firewall capabilities, and need a higher level of service to support mission-critical environments.
ZCES-SUP-PREM-FEDPLUS-GCM-1 is a specialized premium support offering tailored for government, public sector, and highly regulated organizations using Zscaler's FedRAMP and government cloud environments. It combines advanced technical support with compliance-aware expertise to help you maintain secure, reliable access while meeting strict regulatory and security requirements.
Built for agencies and contractors that demand the highest levels of security and availability, ZCES-SUP-PREM-FEDPLUS-GCM-1 provides dedicated assistance to keep your Zscaler Government Cloud (GCM) deployment stable, compliant, and optimized.
- Support aligned with government standards - Work with experts who understand FedRAMP, government cloud controls, and public sector security frameworks.
- Faster issue resolution - Premium, priority support helps you quickly address incidents that could impact mission-critical operations.
- Stronger security posture - Guidance on policy design, segmentation, and zero trust best practices helps reduce risk and improve protection for sensitive data.
- Consistent, compliant performance - Assistance with tuning and optimization helps ensure secure, high-performance access for distributed users and remote locations.
- Confidence in your cloud security - Ongoing expert support allows your teams to focus on mission objectives while Zscaler specialists help safeguard your environment.
For agencies and organizations that depend on Zscaler Government Cloud for secure access, ZCES-SUP-PREM-FEDPLUS-GCM-1 delivers the elevated support, insight, and responsiveness needed to maintain a resilient, compliant, and high-performing cloud security infrastructure.
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Terms and Conditions
These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.
The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.