Software Details
- Supports 1U rack form factor with optimized airflow and low-latency packet inspection for secure inline traffic processing
- Integrates FedRAMP-aligned US regional GCM nodes for compliant traffic routing and encrypted policy enforcement
- Delivers premium support with 24x7x365 SLA-backed incident response and prioritized escalation for critical events
Know your gear
ZSCALER PREM SUP 1U delivers premium support services designed to keep your Zscaler cloud security environment running smoothly, securely, and efficiently. Ideal for organizations that rely on Zscaler for secure internet and SaaS access, this 1U premium support package provides enhanced guidance, faster response times, and proactive assistance to help you get the most value from your investment.
With ZSCALER PREM SUP 1U, your IT and security teams gain direct access to expert support resources who understand complex network, security, and cloud architectures. This means less time troubleshooting and more time focusing on strategic initiatives that drive business growth.
- Accelerated issue resolution - Benefit from prioritized support and faster response times to minimize downtime and disruption.
- Expert guidance - Work with experienced Zscaler specialists who can help optimize policies, configurations, and performance.
- Proactive support - Receive best-practice recommendations and insights to strengthen your cloud security posture.
- Operational efficiency - Reduce the burden on internal teams with dedicated assistance for deployment, maintenance, and ongoing management.
- Consistent, reliable performance - Ensure your Zscaler environment is tuned for stability, scalability, and secure user access.
This premium support offering is ideal for enterprises seeking robust, always-on cloud security with the confidence that expert help is readily available. By pairing ZSCALER PREM SUP 1U with your Zscaler deployment, you can improve user experience, reduce risk, and maintain a resilient, secure network environment.
ZCESSUP-PREM-FED-US-GCM-1 is a specialized premium support service tailored for federal and government customers using Zscaler's FedRAMP-authorized cloud security platform. Designed to meet stringent compliance and security requirements, this support package helps agencies maintain secure, reliable access to cloud applications while adhering to U.S. government standards.
With ZCESSUP-PREM-FED-US-GCM-1, federal IT and security teams gain a trusted partner focused on mission-critical uptime, data protection, and regulatory compliance. The service is built to support secure cloud transformation initiatives, enabling agencies to modernize infrastructure without compromising on security or control.
- Government-focused expertise - Access support engineers experienced in federal environments, compliance frameworks, and secure cloud architectures.
- Enhanced security and compliance - Receive guidance aligned with FedRAMP, government cybersecurity policies, and agency-specific requirements.
- High-priority support - Benefit from premium response times and escalation paths designed for mission-critical operations.
- Optimized secure access - Improve performance and reliability for users connecting to cloud and government applications through Zscaler.
- Reduced operational risk - Minimize security gaps and configuration errors with ongoing expert review and recommendations.
For federal agencies and government organizations, ZCESSUP-PREM-FED-US-GCM-1 provides the confidence and support needed to securely adopt cloud services. By combining advanced Zscaler cloud security with specialized premium support, agencies can protect sensitive data, maintain compliance, and deliver secure, seamless access to critical applications for users across the organization.
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Terms and Conditions
These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.
The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.