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Zscaler Prem Sup Plus - Cloud Security Suite - FedRAMP - Zero Trust - Advanced Threat Protection - 1 User

Mfg # ZCES-SUP-PREMFED-PLUS CDW # 7074286

Software Details

  • Provides 24x7x365 TAC support with 30-minute response SLA for critical severity incidents
  • Delivers 99.99% service availability backed by financially backed SLA commitments across all regions
  • Includes proactive config audits and quarterly security posture reports with detailed KPI metrics
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ZSCALER PREM SUP PLUS is designed for organizations that can't afford downtime, security gaps, or slow responses when issues arise. This premium support package gives your IT and security teams direct access to expert help, faster resolution times, and proactive guidance so you can keep your Zscaler environment running at peak performance.

With ZSCALER PREM SUP PLUS, you get more than just technical support-you gain a trusted partner focused on your success. This service is ideal for enterprises that rely on Zscaler for secure access, zero trust network security, and cloud security at scale.

  • Faster issue resolution: Priority case handling and accelerated response times help minimize disruption and keep users productive.
  • Expert guidance on best practices: Work with experienced Zscaler specialists who help you optimize policies, configurations, and security posture.
  • Proactive support and recommendations: Benefit from ongoing insights that help you prevent issues before they impact your business.
  • Enhanced reliability and uptime: Keep your Zscaler deployment stable, secure, and aligned with your performance and compliance goals.
  • Stronger ROI from your Zscaler investment: Maximize the value of your Zscaler platform with support that helps you fully leverage advanced capabilities.

This premium support tier is ideal for organizations looking to strengthen their zero trust security, improve cloud security operations, and ensure a smooth, secure experience for users across locations and devices.

ZCES-SUP-PREMFED-PLUS is tailored for federal and public sector environments that require elevated security, compliance, and support. Built around the unique needs of government and regulated entities, this premium federal support package helps you maintain a secure, compliant, and resilient Zscaler deployment.

With ZCES-SUP-PREMFED-PLUS, your teams gain access to specialized expertise in federal security standards, compliance requirements, and zero trust architectures for government networks. This support service is designed to help agencies confidently adopt cloud security while meeting strict regulatory expectations.

  • Federal-focused expertise: Engage with support engineers who understand government security frameworks, policies, and compliance mandates.
  • Priority support for mission-critical environments: Accelerated response and resolution help protect essential services and sensitive data.
  • Optimized zero trust implementation: Get guidance on designing and maintaining a secure, scalable zero trust model for federal users and workloads.
  • Improved security posture and compliance: Align your Zscaler deployment with federal security guidelines and best practices.
  • Confidence in cloud security adoption: Move to the cloud with support that understands the unique demands of public sector and government agencies.

Whether you are securing remote workers, protecting sensitive government data, or modernizing your network with a zero trust approach, ZCES-SUP-PREMFED-PLUS provides the high-touch, specialized support needed to keep your environment secure, compliant, and always available.

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Terms and Conditions

These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.

The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.

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Zscaler Prem Sup Plus - Cloud Security Suite - FedRAMP - Zero Trust - Advanced Threat Protection - 1 User

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