Zscaler Prem Sup - Cloud Security - Zero Trust - Web Filter - VPN - 1 User
Software Details
- Provides cloud-delivered secure web gateway with 99.999% uptime SLA and inline SSL inspection for all HTTP and HTTPS traffic
- Includes 24x7x365 TAC support with 30-minute response for critical incidents and proactive security signature updates
- Supports up to 10 Gbps encrypted throughput with multi-tenant architecture and granular policy-based access control
Know your gear
ZSCALER PREM SUP is a premium support service designed to help you get the most value from your Zscaler cloud security platform. With proactive guidance, faster issue resolution, and direct access to experienced Zscaler specialists, this premium support offering ensures your security environment runs smoothly, efficiently, and with minimal disruption.
Instead of spending time troubleshooting complex issues on your own, ZSCALER PREM SUP gives your IT and security teams the confidence that expert help is always available. This means better protection, improved performance, and more time to focus on strategic initiatives rather than day-to-day support tasks.
- Accelerated issue resolution: Priority case handling and faster response times help reduce downtime and keep your users productive.
- Expert guidance: Direct access to Zscaler specialists who understand best practices for secure web gateway, zero trust network access, and cloud security deployments.
- Proactive support: Recommendations and insights to optimize policies, performance, and security posture before problems arise.
- Operational efficiency: Free up internal resources by relying on dedicated support for complex configurations and troubleshooting.
- Enhanced reliability: Maintain a stable, secure environment that supports your business-critical applications and remote workforce.
By choosing ZSCALER PREM SUP, you gain a trusted partner focused on maximizing uptime, strengthening your zero trust security model, and helping you adapt quickly as your organization grows and changes.
CES-SUP-PREM delivers premium support for your Zscaler Cloud Enforcement Service (CES), providing the same high level of care and responsiveness tailored specifically to your enforcement and policy control needs. This service is ideal for organizations that rely on Zscaler to enforce security policies across distributed users, devices, and locations.
With CES-SUP-PREM, your team benefits from dedicated support that understands the complexity of cloud-based policy enforcement and secure access. The result is a more resilient security framework, smoother operations, and greater confidence in your overall cloud security strategy.
- Premium support for enforcement policies: Ensure your Zscaler Cloud Enforcement Service is configured and maintained for optimal protection and compliance.
- Priority access to support engineers: Get rapid assistance from experts who specialize in Zscaler CES and advanced security configurations.
- Optimized security posture: Receive guidance on tuning rules, policies, and controls to reduce risk and improve threat detection.
- Reduced operational risk: Minimize misconfigurations and policy gaps that can lead to security incidents or performance issues.
- Scalable support for growth: As your environment expands, CES-SUP-PREM helps you maintain consistent, effective enforcement across all users and locations.
Together, ZSCALER PREM SUP and CES-SUP-PREM provide a comprehensive premium support experience for your Zscaler deployment. They help you maintain strong cloud security, streamline operations, and ensure your organization can fully leverage Zscaler's secure web gateway, zero trust network access, and cloud enforcement capabilities with confidence.
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Terms and Conditions
These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.
The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.