ZOOM Elevēo HA Replay SVR SUB - High Availability - Scalable Storage - Secure Archiving - HA-R-SUB Bundle 2 Items
Software Details
- Supports dual redundant HA replay servers with synchronized failover and 24x7 continuous recording capacity
- Delivers high-throughput IP capture with support for up to 200 concurrent HD channels and low-latency playback
- Provides scalable storage architecture with RAID-protected SAS drives and configurable retention up to 180 days
Know your gear
ZOOM ELEVEO HA REPLAY SVR SUB and HA-R-SUB are designed to help contact centers, trading floors, and compliance-driven organizations capture, store, and access voice recordings with confidence. These powerful, scalable solutions make it easier to meet regulatory requirements, resolve disputes quickly, and gain valuable insights from every customer interaction.
Built for high availability and reliability, the HA REPLAY SVR SUB and HA-R-SUB work together to ensure your recordings are always protected and accessible, even in demanding, high-volume environments. Instead of worrying about downtime or missing data, your teams can focus on delivering better customer experiences and maintaining full compliance.
- High availability for mission-critical recording
Maintain continuous access to voice recordings with redundant, resilient architecture that minimizes the risk of data loss and service interruptions. - Compliance-ready voice recording storage
Support regulatory and legal requirements with secure, long-term storage of call recordings, helping you meet standards in financial services, contact centers, and other regulated industries. - Fast, reliable replay of recorded calls
Quickly search, retrieve, and replay recordings to investigate customer issues, verify transactions, and support quality assurance and training programs. - Scalable performance for growing environments
Easily expand capacity as call volumes increase, ensuring your voice recording infrastructure keeps pace with business growth without sacrificing performance. - Enhanced data protection and redundancy
Benefit from robust failover and backup capabilities that help safeguard critical recordings and maintain business continuity. - Optimized for modern contact centers
Integrate seamlessly into your existing recording and monitoring ecosystem, supporting multi-site deployments and complex operational requirements. - Improved customer experience and dispute resolution
Access accurate, time-stamped recordings to clarify misunderstandings, resolve disputes faster, and strengthen trust with customers and partners.
With ZOOM ELEVEO HA REPLAY SVR SUB and HA-R-SUB, organizations gain a robust, high-availability voice recording platform that supports compliance, quality management, and operational efficiency. These solutions help you turn everyday conversations into secure, accessible data that drives better decisions, stronger customer relationships, and long-term business value.