ZOOM Elevēvo HA Call Recording Sub HA-CR-Y - High Availability - Secure Voice Capture - Scalable Storage - Enterprise
Software Details
- Supports redundant HA call recording clusters with automatic failover and sub-second switchover latency
- Delivers scalable recording throughput up to 500 concurrent VoIP sessions with 99.999 percent service availability
- Provides encrypted SIPREC and RTP capture with 256-bit AES, TLS 1.2 support, and configurable cipher suites
Know your gear
ZOOM ELEVEO HA CALL RECORDING SUB and HA-CR-Y deliver reliable, high-availability call recording designed for modern contact centers and business communications. Built to support Zoom environments, this solution helps you securely capture, store, and access critical voice interactions while maintaining compliance and service continuity.
With ELEVEO's high-availability architecture, your organization can depend on consistent call recording performance, even during peak demand or unexpected outages. The HA CALL RECORDING SUB and HA-CR-Y components work together to provide seamless redundancy, ensuring that important customer conversations are never lost.
- Always-on call recording - Maintain continuous recording of Zoom calls so you never miss key customer interactions, even during system failures or maintenance windows.
- High-availability design - HA-CR-Y and HA CALL RECORDING SUB are engineered for resilience, helping minimize downtime and protect against data loss.
- Compliance-ready recording - Support regulatory and quality assurance requirements with secure, reliable capture of voice communications across your Zoom environment.
- Improved customer experience - Use recorded calls to analyze customer journeys, coach agents, and refine processes, leading to more consistent and higher-quality service.
- Scalable for growing teams - Easily expand call recording capacity as your contact center or business grows, without compromising performance or reliability.
- Streamlined access to recordings - Quickly locate and review recorded calls for audits, dispute resolution, training, and performance management.
By integrating ZOOM ELEVEO HA CALL RECORDING SUB and HA-CR-Y into your Zoom-based communication environment, you gain a robust call recording solution that supports business continuity, compliance, and customer satisfaction. This high-availability call recording platform helps you turn everyday conversations into actionable insights, empowering your teams to deliver better outcomes and more consistent service.