- Technical support
- for Zerto Virtual Replication
- 1 virtual machine
- minimum of 15 licenses is required if not purchased with a Z-pack
- phone consulting
- 1 year
- response time: 4 h
Zerto delivers enterprise-class support services that are built into every product. These services include real time alerts when RPO/RTO targets are not being met, network degradation alarms and reminders to check configurations and Virtual Protection Groups. Zerto solutions are also backed by global support service centers that provide on-demand access to an expert team of support engineers. Access the Zerto Support Portal, which includes a knowledge base of dozens of articles, tips and forums for do-it-yourself answers to most common questions.