Software Details
- Technical support
- 25 virtual machines
- phone consulting
- 24x7
- for Zerto Virtual Replication
- HPE Complete
- 1 year
- response time: 1 h
Know your gear
Zerto solutions deliver enterprise-class support features, that are built into all of the products. These features combine real-time alerts when RPO/RTO targets are not being met, network degradation alarms and reminders to check configurations and Virtual Protection Groups. Zerto solutions are also backed by global support centers, that provide on-demand access to an expert team of support engineers.
Through case management, users can track and review existing tickets, as well as open new tickets. Additionally, full access to existing knowledge base articles is provided. The Zerto Support Team continues to add content to the knowledge base, documenting their experiences to provide you with optimal practices.
Through case management, users can track and review existing tickets, as well as open new tickets. Additionally, full access to existing knowledge base articles is provided. The Zerto Support Team continues to add content to the knowledge base, documenting their experiences to provide you with optimal practices.