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Zendesk Sunshine Lite - Cloud CRM Subscription - Omnichannel Support - Scalable Workflow Automation - 1 User

Mfg # Z19Z32101LZ1D CDW # 7621731

Software Details

  • Supports up to 1,000 MAUs with 99.9% SLA uptime and secure OAuth 2.0 authentication
  • Enables event streaming at 5,000 events per minute with webhook retries and idempotent request handling
  • Provides RESTful APIs with JSON payloads, 256-bit AES encryption, and TLS 1.2 transport security
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Know your gear

ZENDESK SUNSHINE LITE SUB is a flexible, cloud-based customer experience solution designed to help your team deliver faster, more personalized support across every channel. Built on the powerful Zendesk Sunshine platform, this subscription gives you the essential tools to connect customer data, streamline workflows, and improve service quality without unnecessary complexity.

With ZENDESK SUNSHINE LITE SUB, you can unify customer information from multiple systems, gain clearer insights into customer journeys, and empower agents with the context they need to resolve issues quickly. The result is a smoother, more consistent customer experience that supports higher satisfaction and long-term loyalty.

  • Unified customer data: Bring together profiles, interactions, and history from different apps and channels into one centralized view for your support team.
  • Faster, more efficient support: Reduce manual work and repetitive tasks with streamlined workflows, helping agents respond and resolve issues more quickly.
  • Scalable customer experience platform: Start with core capabilities and grow as your business needs evolve, without complex deployments or heavy IT overhead.
  • Better insights for smarter decisions: Use connected data to understand customer behavior, identify trends, and optimize your support strategy.
  • Improved omnichannel service: Deliver consistent, personalized support across email, chat, social, and other digital touchpoints.

Ideal for teams looking to modernize their customer service operations, ZENDESK SUNSHINE LITE SUB helps you move beyond siloed systems and fragmented data. By giving agents a complete view of each customer, you can reduce handling time, increase first-contact resolution, and create a more engaging support experience.

Whether you're upgrading from basic help desk software or building a more connected customer experience ecosystem, ZENDESK SUNSHINE LITE SUB offers a practical, cost-effective way to unlock the value of your customer data and deliver support that feels personal, timely, and relevant.

Z19Z32101LZ1D is a dedicated licensing SKU associated with the ZENDESK SUNSHINE LITE SUB, ensuring you receive the correct subscription entitlements and access to the features your team needs. This product code helps streamline procurement, renewals, and account management, making it easier to keep your customer experience platform running smoothly.

  • Accurate subscription management: Use Z19Z32101LZ1D to clearly identify your Zendesk Sunshine Lite license in purchasing and internal asset tracking systems.
  • Consistent access to features: Ensure your team maintains the correct level of access to Sunshine Lite capabilities, from unified customer profiles to workflow tools.
  • Simplified renewals and upgrades: The SKU makes it easier to manage renewals, add seats, or upgrade your customer experience solution as your organization grows.
  • Clear alignment with Zendesk platform: Confidently connect this license to your existing Zendesk environment for a seamless, integrated support experience.

Together, ZENDESK SUNSHINE LITE SUB and Z19Z32101LZ1D provide a reliable foundation for modern, data-driven customer service. By combining a powerful customer experience platform with straightforward licensing and management, your organization can focus on what matters most: delivering exceptional support and building stronger customer relationships.

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Zendesk Sunshine Lite - Cloud CRM Subscription - Omnichannel Support - Scalable Workflow Automation - 1 User

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