Skip to Main Content
Notifications
Notifications
CDW Logo

Zendesk Suite Enterprise Subscription - Cloud Help Desk Software - Omnichannel Support - Advanced Analytics - 1 Year

Mfg # A0H8000000QJY1AAAB CDW # 6850601

Software Details

  • Supports up to 500 concurrent agents with 99.9% SLA uptime and multi-region data center redundancy
  • Enables REST and Webhook APIs with 1000 requests per minute rate limit and JSON payload support
  • Provides AES-256 at-rest encryption and TLS 1.2 in-transit security with SSO via SAML 2.0 and OAuth 2.0
View Tech Specs View More

Know your gear

ZENDESK STE ENT SUB is a powerful, enterprise-grade subscription designed to help customer service teams deliver fast, consistent, and personalized support at scale. Built for growing organizations, this Zendesk Support Enterprise subscription gives you the tools to streamline workflows, improve agent productivity, and create exceptional customer experiences across every channel.

  • Scale your support operations with confidence - Handle high ticket volumes, complex workflows, and multiple teams without sacrificing response times or quality of service.
  • Boost agent efficiency - Advanced routing, macros, and automation help agents resolve issues faster, reduce manual work, and stay focused on high-value interactions.
  • Deliver consistent, high-quality customer experiences - Standardize processes, enforce SLAs, and ensure every customer receives timely, accurate support.
  • Gain deep visibility into performance - Enterprise-level reporting and analytics provide insight into ticket trends, agent productivity, and customer satisfaction, so you can make data-driven improvements.
  • Support customers on every channel - Seamlessly manage email, web, social, and other support channels from a single, unified platform.
  • Customize to fit your business - Flexible configuration options, roles, and permissions let you tailor Zendesk to your unique workflows and organizational structure.

With ZENDESK STE ENT SUB, your organization can transform customer support into a strategic advantage-reducing resolution times, increasing satisfaction, and empowering your team with a modern, scalable help desk solution.

A0H8000000QJY1AAAB is a complementary enterprise-level component designed to enhance and extend your Zendesk Support Enterprise environment. Ideal for businesses that need additional scalability, advanced configuration, or specialized functionality, this add-on helps you get more value from your Zendesk investment.

  • Extend core Zendesk capabilities - Add advanced features and options that align with complex enterprise requirements and multi-team environments.
  • Optimize performance and reliability - Ensure your support platform remains responsive and stable, even as ticket volumes and user counts grow.
  • Enhance security and control - Benefit from enterprise-ready controls, permissions, and governance to protect data and maintain compliance.
  • Support tailored workflows - Fine-tune configurations to match your unique processes, approval flows, and escalation paths.
  • Maximize ROI from Zendesk - Unlock additional functionality that helps your support organization work smarter, deliver better outcomes, and fully leverage the Zendesk ecosystem.

Together, ZENDESK STE ENT SUB and A0H8000000QJY1AAAB provide a robust, scalable, and highly configurable customer service solution. This combination is ideal for enterprises that want to elevate their help desk, improve customer satisfaction, and empower support teams with a modern, data-driven platform.

Request Pricing
Add to Compare

Enhance your purchase

Better Together

Current Item
Zendesk Suite Enterprise Subscription - Cloud Help Desk Software - Omnichannel Support - Advanced Analytics - 1 Year

This Item: Zendesk Suite Enterprise Subscription - Cloud Help Desk Software - Omnichannel Support - Advanced Analytics - 1 Year

Call

Total Price: