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Zendesk Guide Lite - Cloud Help Desk Software License - Per Agent - Ticketing - Knowledge Base - 1 Year Subscription

Mfg # Z19 33101P01DZ1 CDW # 9086651

Software Details

  • Supports up to 50 active agents with role-based access control and granular permission settings
  • Delivers average API response latency under 300 ms with 99.9% monthly service uptime SLA
  • Provides 5 GB secure cloud storage with AES-256 data encryption and daily automated backups
  • Includes multilingual knowledge base support for 10 languages with full UTF-8 character encoding
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Know your gear

ZENDESK GUIDE LITE P/AGENT is a streamlined, cost-effective knowledge base solution designed to help support teams deliver faster, more consistent customer service. Ideal for growing businesses, this plan gives each agent the tools they need to create, manage, and share helpful content so customers can quickly find answers on their own.

With Zendesk Guide Lite, your team can turn common support questions into easy-to-browse articles, FAQs, and how‑to guides. This reduces repetitive tickets, shortens resolution times, and improves the overall customer experience-without adding complexity to your workflow.

  • Empower self-service - Build a simple, searchable help center so customers can resolve common issues anytime, without waiting for an agent.
  • Increase agent efficiency - Give agents quick access to centralized knowledge, helping them respond faster and more accurately.
  • Consistent, high-quality answers - Standardize responses with shared articles and internal notes, ensuring every customer gets reliable information.
  • Easy to set up and maintain - User-friendly tools make it simple to create and update content, even for non-technical team members.
  • Scales with your support operations - Start with Lite and grow your knowledge base as your customer service needs expand.

Whether you're building your first help center or optimizing an existing support process, Zendesk Guide Lite per Agent offers an accessible way to improve customer satisfaction, reduce ticket volume, and support your team with a modern, SEO-friendly knowledge base.

Z19 33101P01DZ1 is a reliable, high-performance component engineered for demanding business environments where stability and efficiency are critical. Designed to integrate seamlessly into your existing infrastructure, this unit helps optimize system performance while minimizing downtime and maintenance.

Built with durability and long-term value in mind, the Z19 33101P01DZ1 supports consistent operation under heavy workloads, making it a smart choice for organizations that need dependable hardware to keep essential processes running smoothly.

  • Stable, consistent performance - Maintain reliable operation across key applications, reducing interruptions and performance bottlenecks.
  • Optimized for business use - Designed to meet professional requirements for quality, compatibility, and long-term support.
  • Reduced maintenance needs - Robust construction and quality components help lower the frequency of repairs and replacements.
  • Easy integration - Fits smoothly into existing systems, helping you upgrade performance without complex reconfiguration.
  • Cost-effective reliability - Offers a strong balance of price and durability, supporting better ROI on your IT and operational investments.

For organizations seeking dependable, business-grade hardware, the Z19 33101P01DZ1 delivers the reliability and performance needed to keep critical systems running efficiently, supporting smoother operations and better overall productivity.

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