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Zendesk Explore Legacy - Analytics Subscription - Per Agent License - Cloud-Based Reporting - 1-Year Term

Mfg # Z19Z31101LZ1D CDW # 7621733

Software Details

  • Supports up to 100 active agents with concurrent analytics sessions and role-based access control
  • Delivers report refresh intervals as low as 5 minutes with optimized ETL pipelines and indexed data storage
  • Provides 99.9% uptime SLA with redundant data centers and automated failover for query workloads
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ZENDESK EXPLORE LEGACY SUB P/AGENT is designed for customer service teams that want clear, actionable insights from their Zendesk data without complexity. This legacy Explore subscription per agent gives your support organization the reporting power it needs to improve performance, streamline workflows, and deliver better customer experiences.

With Zendesk Explore, you can easily turn raw support data into meaningful dashboards and reports that help you understand what's working and where to improve. From ticket resolution times to agent productivity and customer satisfaction trends, Explore provides the visibility you need to make confident, data-driven decisions.

  • Data-driven decisions: Track key support metrics and KPIs to optimize your help desk operations and improve customer service quality.
  • Better team performance: Monitor agent activity and workload to balance queues, reduce burnout, and increase productivity.
  • Improved customer satisfaction: Identify bottlenecks and recurring issues quickly so you can resolve them faster and keep customers happy.
  • Easy-to-use reporting: Build custom reports and dashboards with an intuitive interface that doesn't require advanced technical skills.
  • Scalable per-agent licensing: Add or adjust subscriptions as your support team grows, ensuring you only pay for what you need.

This Zendesk Explore Legacy per Agent subscription is ideal for organizations already using Zendesk Support who want reliable analytics and reporting tools to enhance their customer support strategy. It helps you transform everyday support interactions into valuable insights that drive continuous improvement.

Whether you're a small business or an enterprise support team, Zendesk Explore Legacy SUB P/AGENT gives you the clarity and control to manage performance, refine processes, and deliver a consistently high-quality customer experience.

Z19Z31101LZ1D is a complementary product code associated with this Zendesk Explore Legacy subscription, helping ensure accurate licensing, tracking, and deployment within your existing Zendesk environment.

  • Reliable licensing reference: Use Z19Z31101LZ1D to correctly identify and manage your Explore Legacy subscription in procurement and IT systems.
  • Seamless integration: Aligns with your current Zendesk setup for smooth activation and configuration.
  • Consistent product management: Simplifies renewals, upgrades, and support requests by providing a clear, standardized product identifier.

Together, ZENDESK EXPLORE LEGACY SUB P/AGENT and Z19Z31101LZ1D give your organization a structured, dependable way to unlock powerful customer service analytics, maintain accurate licensing, and support long-term growth of your help desk operations.

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Zendesk Explore Legacy - Analytics Subscription - Per Agent License - Cloud-Based Reporting - 1-Year Term

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