Xerox On-Site Repair - extended service agreement - 6 years - on-site

The Xerox On-Site Repair service provides a comprehensive extended service agreement designed for printers and multifunctional office machines. This agreement includes both parts and labor, ensuring that customers receive the support they need for optimal equipment performance. With a contract period of 6 years, this service offers peace of mind and continuity for any business.

The service is provided on-site, allowing for minimal disruption to workflow. Customers benefit from a quick response time of next business day for service requests made before 5:00 p.m., ensuring that any issues are addressed promptly. In addition, technical support is available through phone consulting and web support during business hours, Monday through Friday, from 9:00 AM to 9:00 PM. This all-inclusive support system enhances productivity and efficiency in the workplace.