Xerox On-Site Repair - extended service agreement - 6 years - on-site

The Xerox On-Site Repair service is designed to provide comprehensive support for printers and multifunctional office machines. With an extended service agreement covering a full contract period of 6 years, this service includes both parts and labor, ensuring that any necessary repairs or replacements are handled promptly and efficiently. Customers can enjoy the convenience of on-site service, with a response time of next business day for requests made before 5:00 p.m., minimizing downtime and maximizing productivity.

Additionally, the service offers technical support through phone consulting and web support, available for 12 hours a day from 9:00 AM to 9:00 PM, Monday through Friday. This ensures that users have access to help whenever needed, allowing for swift resolution of any issues that may arise. The combination of on-site support and expert assistance makes the Xerox On-Site Repair service a reliable choice for maintaining office equipment.