Xerox On-Site Repair - extended service agreement - 3 years - on-site

The Xerox On-Site Repair service provides comprehensive support for printers and multifunctional office machines. This extended service agreement is designed to ensure operational efficiency with an included full range of services, covering both parts and labor for a period of 3 years. With on-site service availability, customers receive prompt assistance with a response time of next business day for requests made before 5:00 p.m., minimizing downtime and enhancing productivity.

Additionally, technical support is readily available via phone consulting during 12 hours a day from 9:00 AM to 9:00 PM, Monday to Friday. Customers can also benefit from web support, allowing for convenient access to assistance whenever needed. This service is tailored to meet the needs of businesses looking for reliable and effective service solutions for their office equipment.