Xerox On-Site Repair - extended service agreement - 2 years - on-site

The Xerox On-Site Repair service provides a comprehensive extended service agreement designed for printers and multifunctional office machines. This service ensures that all necessary parts and labor are included for the duration of the contract, which lasts for 2 years. With on-site support available, customers can expect a quick response time, receiving assistance the next business day for requests submitted before 5:00 p.m.

Additionally, the service encompasses technical support that includes phone consulting, available 12 hours a day from 9:00 AM to 9:00 PM, Monday through Friday. Customers benefit from web support as well, ensuring they have access to all the resources needed to maintain their equipment effectively. This service is suitable for businesses looking for reliable support for their printing and office machine needs.