Xerox On-Site Repair - extended service agreement - 1 year - on-site

The Xerox On-Site Repair service is designed to provide comprehensive support for printers and multifunctional office machines. With an extended service agreement, customers can expect timely assistance that includes both parts and labor, ensuring machines are running efficiently for a full contract period of 1 year. The on-site service means technicians can address issues directly at the customer's location, minimizing downtime due to waiting for parts or repairs to be conducted off-site.

The service features a next business day response time for requests made before 5:00 p.m., allowing for quick resolutions to potential disruptions. Technical support is available through phone consultations as well as web support during business hours from 9:00 AM to 9:00 PM, Monday to Friday, ensuring all inquiries and issues are handled promptly and effectively.