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Veritas Standard Appliance Support - extended service agreement (renewal) -

Mfg # 21190581 CDW # 3838563

Quick tech specs

  • Extended service agreement (renewal)
  • 1 year
  • response time: 4 h
  • parts and labor
  • on-site
  • for P/N: 21191267
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Veritas Appliance Support Services help keep your systems up and running and your staff working efficiently by providing you with access to a team of experts and support resources.

This item was discontinued on October 06, 2022

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Veritas Standard Appliance Support - extended service agreement (renewal) - is rated 4.50 out of 5 by 21.
Rated 5 out of 5 by from Covers a large spectrum of products and operating systems and part of a multi-layer strategy for data protection What is our primary use case? We use it for backup, business continuity, disaster recovery, and legal retention. How has it helped my organization? We use it like any other backup solution for resource restoration when needed and for populating systems in environments with data. We use NetBackup's data management strategies for multi-target backups and retentions. That's the short answer. The full explanation is quite involved. It would require describing our environment, our workflows, and how we use policies and vaulting policies to move data around. But to keep it brief, NetBackup simplifies managing data across multiple targets with various retention periods. NetBackup is part of a multi-layer strategy. It's one of the many tools we use, to ensure we don't rely on a single product. So, the product has positively impacted our protection strategy. Moreover, we're satisfied with its performance when it comes to the deduplication function. What is most valuable? Its ability to cover a large spectrum of products and operating systems is invaluable. We evaluated other products but always found certain limitations like some products had only intel-based virtualization, while others had power servers. But this product offers cross-platform recovery, which is a major advantage over other products. What needs improvement? There is room for improvement in the implementation of Power servers. In future releases, implementing synthetic backup for Oracle databases would be great. For how long have I used the solution? I have been using this product since 2009. What do I think about the stability of the solution? I would rate the stability a ten out of ten. It is very stable. What do I think about the scalability of the solution? I would rate the scalability a nine out of ten. We are managing approximately two gigabytes of front-end backups and four people are responsible for it. It is easy to scale to fit our data environment when our data starts growing. We started with one, then we ended up with three now running in production, and we scaled all three of them. How are customer service and support? There is room for improvement in the quality of the support. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? I never actually implemented another vendor in a production environment. We did some POCs on a small scale. How was the initial setup? It's straightforward. My team members were able to handle it independently. We use an on-premises deployment. What about the implementation team? We deployed on our own. We created the environment, multiple environments to be backed up in our environment, our production environment, and it takes about five hours. However, managing NetBackup for recovery processes depends on the environment. In my environment, with a team that has ten years of experience, it's simple, though it might not be as easy for beginners. But it is not that complicated either, it is doable. What other advice do I have? Overall, I would rate the solution a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-03-07T00:00:00-05:00
Rated 5 out of 5 by from Comes with integrated security and scalability and useful for backups What is our primary use case? We use the solution for backup and recovery purposes. It serves as enterprise software and helps with virtualization environments, databases, and backups. It addresses our requirements for backups. What is most valuable? Disaster recovery primarily involves backup usage. We employ it for both backup and recovery purposes. The backup and recovery processes have been executed multiple times, even restoring data from backups created three to four years ago. We use the deduplication feature in Veritas NetBackup. This feature helps us to compress the information, especially when utilizing appliances, helping with our storage usage. It has been very beneficial for us. The feature has resulted in significant space savings, especially when performing daily full backups for various applications. The product itself includes all the necessary database and data security features. Initially associated with Symantec, even after being separated, it retains all its security capabilities independently. What needs improvement? We are facing a challenge regarding the support for Docker and Kubernetes features. We hope for the possibility of directly backing up Kubernetes and Docker images without the necessity of taking full virtual machine backups. For how long have I used the solution? I have been working with the product for ten years. What do I think about the stability of the solution? The solution is stable and we haven't encountered any instability. What do I think about the scalability of the solution? The product is scalable, and despite experiencing data growth of around 20 to 25 percent, we have been able to handle backups without encountering any issues. Currently, we have two resources working with Veritas NetBackup. However, they are not exclusively dedicated to NetBackup; they also manage different applications. We have about 400 endpoint servers. How are customer service and support? When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any required adjustments or additional information needed for the backup system. How would you rate customer service and support? Positive How was the initial setup? The initial setup process was not complex. We have gone through it multiple times and performed updates on several occasions, making the process straightforward. The deployment process for Veritas NetBackup is straightforward. It involves setting up a master server and a media server. You can assign both roles to a single server or keep them separate. Additionally, clients, representing the machines for which backups are needed, require the installation of a client component. Ensuring open communication ports is crucial for successful backup operations. If the implementation engineer is skilled, they can handle the deployment process independently. It's not difficult to maintain Veritas NetBackup. Maintenance mainly involves upgrades; as long as there are no issues, it runs smoothly day and night. Regular upgrades are the only maintenance requirement for the system. What was our ROI? At times when data is needed and not available, it becomes a significant challenge in organizations. However, with Veritas NetBackup, we haven't faced such issues. Despite being relatively expensive, it is not as complex as some other solutions, providing value for money. What's my experience with pricing, setup cost, and licensing? The solution is expensive compared to other products. What other advice do I have? I would recommend Veritas NetBackup as it is relatively easy to manage and can serve as a single-vendor solution. If deployed correctly, it proves to be a good solution with integrated security and scalability. I rate it a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-03-10T00:00:00-05:00
Rated 5 out of 5 by from It's a flexible platform with advanced anomaly detection features What is our primary use case? We are using Veritas NetBackup to take backups at every level, from VMware level and SQL to the bare metal level. What is most valuable? I like NetBackup's anomaly detection and Linux storage features. What needs improvement? NetBackup's Windows-level reporting could be improved. For how long have I used the solution? I have used NetBackup for more than two years. What do I think about the stability of the solution? I rate NetBackup 10 out of 10 for stability. What do I think about the scalability of the solution? NetBackup is scalable How are customer service and support? I rate Veritas support eight out of 10. We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days. How would you rate customer service and support? Positive How was the initial setup? NetBackup is too complex to set up. What's my experience with pricing, setup cost, and licensing? NetBackup isn't cheap. What other advice do I have? I rate Veritas NetBackup 10 out of 10. It's a flexible platform that isn't technically complex. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-27T00:00:00-04:00
Rated 5 out of 5 by from Great backup capabilities with good customizations and lots of implementation options What is our primary use case? We primarily use the solution for snapshot backups and then some file-level backups and database backups, for sure. It is also a solution that can be used for disaster recovery. If some issue happens in the data centers, we can recover quite quickly and easily. How has it helped my organization? I use the solution to make sure my clients have backups so they can recover faster if they have an issue. Using this solution, business continuity goes up. That's a big up for the business side. What is most valuable? The backup to any point in time is great. It's not out of the box; you can customize it and choose various ways to have it running. Between data centers, you can choose how to implement your backups. They are a worldwide organization and it's always possible to contact them, day or night. We were able to witness the benefits of using the solution within weeks of using it. What needs improvement? They could improve the complexity. You need to specialize in it. Sometimes it's really difficult when you integrate many different things. It would be ideal if they could simplify it. The reporting of the backups could be better. We'd like to have easier reports to see when backups happen if they are successful and how often they happen. Reporting should be displayed in a more user-friendly way. Right now, you need querying and scripting to get things done. It's more difficult sometimes to use than other products. For how long have I used the solution? I've used the solution for more than ten years. What do I think about the stability of the solution? The stability is quite good in this version. In previous versions, two or three years ago, they were not as stable. What do I think about the scalability of the solution? We use the solution in four locations and we maintain 6,000 or 7,000 servers inside NetBackup. They have quite a broad portfolio. You can choose how much scalability you'd like. It depends on the needs of the company. It depends also on what kind of environment you have. It usually has no problems. We're increasing the capacity and functionality. How are customer service and support? Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and get to the right person. You need to really explain your issue well and if you do they will help you quickly. They could always improve their services a bit. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? We previously used Tivoli from IBM. That was nine or ten years ago when IBM was much bigger. Now, there are a lot of systems that are virtualized and we decided to make a big change as IBM was still more for physical systems. How was the initial setup? I was involved in the deployment. The process was rather complex. You do need some skill to implement it. It took one year to really migrate to the new product. You need to set up all your cabling and firewall ports and make sure that your solution is available for the infrastructure you want to backup and restore. Technically, you need to involve other people that you want to have file-level backups or database backups. You need to know what to back up and what you don't need to back up. You need to do some test backups and test restores to make sure that everything is available. We had four people managing the implementation and we have two people now handling maintenance. What was our ROI? The ROI is not always quite visible, however, if it helps keep your company up and running, and you avoid downtime that can affect your users, it's a return on investment for the user. What's my experience with pricing, setup cost, and licensing? The pricing is rather expensive. However, it's a good product. If it's good it's normal that you would pay so much for it. Of course, it could always be cheaper. There are different licenses. An enterprise license is all-inclusive. They may also charge per terabyte, which can get expensive if you have a big company. Which other solutions did I evaluate? We looked at other options, including Veeam and Data Protector. What other advice do I have? I've only tested some of the cloud functionality and mostly deal with the on-premises version. I'm a consultant and implementer. I work for financial institutions primarily as my clients. I administer the environment and make sure new implementations are done. I'd rate the solution eight out of ten. I would advise new users to test the product, compare it, and use it to see if it's performing well. From time to time it's a good idea to re-evaluate and make sure it's the best option for you and it's working as it should be. Sometimes there are multiple ways to solve the same problem. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:consultant
Date published: 2023-10-29T00:00:00-04:00
Rated 5 out of 5 by from Easy to recover deleted files, can mount snapshots without an installer, and provides high-performance What is our primary use case? We use Veritas NetBackup as our full backup solution. How has it helped my organization? Employees often delete important files that need to be recovered, but with Veritas NetBackup, I can recover them quickly. We notice the benefits of Veritas NetBackup from the POC. What is most valuable? Veritas NetBackup provides good backup performance, and I can mount the snapshot without an installer. This allows me to browse the backup for specific files I need to recover without searching through all the data. What needs improvement? Veritas NetBackup has a built-in cybersecurity solution but it has room for improvement. The HTML interface is a web application that does not offer all the features. I use Java, an older approach, to access more features. For how long have I used the solution? I have been using Veritas NetBackup for over five years. What do I think about the stability of the solution? Veritas NetBackup provides us with a 99.99 percent stability rate. What do I think about the scalability of the solution? It is easy to scale with Veritas NetBackup. We plan to increase our usage next year. How are customer service and support? The technical support is extremely helpful. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? Previously, my current organization used Dell NetWorker, but we experienced many issues with the proxy server when connecting to VMware and attempting to back up snapshots. Something would always go wrong, and we had to manually release the snapshots, which was a headache. In my previous organization, we used Commvault Backup & Recovery, but the support in our region was poor. The setup configuration was incorrect, and when I contacted support, it took them three months to confirm this. They refused to provide a full configuration until we renewed our contract. How was the initial setup? I was involved in the migration from the old appliance to the new appliance which was straightforward. To migrate the data, we logged in remotely and opened the old console and the new console. What about the implementation team? The implementation was completed in-house. What's my experience with pricing, setup cost, and licensing? Veritas NetBackup is more expensive than Cohesity and Rubrik, but it is comparable in price to Commvault, IBM, and Dell. There are no additional costs for Veritas NetBackup, and Veritas is helpful with the licensing. So, if I need a temporary location for a backup dump, they will provide me with a short-term license, and I am not obligated to purchase additional licenses for the full year. Which other solutions did I evaluate? I have used Commvault Backup & Recovery, Rubrik, IBM, and Dell NetWorker and found that Veritas NetBackup is the most stable. What other advice do I have? I would rate Veritas NetBackup ten out of ten. We are a team of three people who handle all the backups for our organization using Veritas NetBackup. We have two sites, the main one being NDR. We are backing up all critical systems, and uncritical systems are also rotated into the backup schedule. As a critical telecom company, we back up all billing and charging systems, as well as switches. We do file-based backups, but there are some systems that cannot integrate with any backup solution, such as Ericsson. For these systems, we dump the backup file and then take it to Veritas where we back up using a secret application to the appliance and NFS. For an enterprise company, two professionals are enough for the maintenance of Veritas NetBackup. I recommend Veritas NetBackup for enterprise companies. I have vast experience with backup solutions and Veritas NetBackup is the best solution out there. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer
Date published: 2023-10-30T00:00:00-04:00
Rated 5 out of 5 by from A comprehensive and versatile data protection with certain reporting limitations What is our primary use case? Our primary objective is to use it for performing backups in our extensive environment. How has it helped my organization? We rely heavily and use a wide range of its features and options. Currently, we run the latest version and have integrated Flex Appliances into our infrastructure, which has become a core component of our backup strategy. This integration ensures a seamless working relationship between the two, which is highly beneficial. What is most valuable? Its ability to comprehensively back up our entire environment is the most valuable. It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution. What we value most is its universality. In a landscape where various software solutions often fall short, especially when it comes to backing up complex systems like SAP, having a single product that covers all our needs is a game-changer. This simplicity not only streamlines operations but also eliminates the need for multiple training and certifications for different tools. What needs improvement? Enhancing reporting across the board would be beneficial. We need an easier way to access information, such as the number of backups conducted in the last month, data quantities, and more, so that we can quickly provide this data to our superiors when needed. There is room for improvement in the updating process, especially when working on Linux and similar platforms. It's crucial to have a solution that's not only more efficient and faster but also secure. Updates should be risk-free, allowing for easy rollbacks in case something goes awry, ensuring that we can revert to the previous state without significant hassle or disruption. For how long have I used the solution? I have been working with it for more than ten years. What do I think about the stability of the solution? Its productivity and reliability are at a satisfactory level. What do I think about the scalability of the solution? The scalability depends on the specific environment you're working with. Generally, it is possible to scale the system, but this may require the installation of new components. In my company, we currently have over a thousand users who rely on it. How are customer service and support? Its customer support team is functional, but it doesn't always meet our expectations. We believe that it should be improved to address these issues more effectively. How would you rate customer service and support? Neutral How was the initial setup? While we've encountered occasional minor issues, overall, the deployment has been relatively straightforward. What about the implementation team? The deployment timeline can vary from a couple of hours to a few days, depending on the specific environment and requirements, such as user accounts and configurations. It's essential to ensure we have a comprehensive backup solution in place before making any changes, to safeguard against any potential issues. We begin by assessing the situation and running necessary tests, which adds some complexity compared to a straightforward installation. Typically, this process involves the participation of three to four individuals. What other advice do I have? I would advise to make thorough comparisons before making any decisions, as time evolves, and what's best today might not be the optimal solution in five years. This is especially important because changing systems can be costly for both small and large companies. You need a clear understanding of what you want to achieve and the advantages that a new product offers. Overall, I would rate it seven out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer
Date published: 2023-10-24T00:00:00-04:00
Rated 5 out of 5 by from Excellent solution for backups with valuable file storage What is our primary use case? Our primary use case for this solution is for storage and backups of VMs on-premises to tape. What is most valuable? The Dedup and file storage is great and very valuable. What needs improvement? The licensing costs could be more affordable. For how long have I used the solution? We have been using this solution for approximately ten years. What do I think about the stability of the solution? The solution is stable. What do I think about the scalability of the solution? The solution is scalable. About 20,000 users use the solution in our organization. How are customer service and support? I rate customer service and support an eight out of ten. How would you rate customer service and support? Positive What about the implementation team? Implementation was in-house. What was our ROI? We have seen a return on investment. What other advice do I have? I rate this solution a ten out of ten. The solution is good but can be improved by making the licensing costs more affordable. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-10-04T00:00:00-04:00
Rated 5 out of 5 by from A very complicated and hard-to-manage solution that has outlived its usefulness and has extremely complicated licensing What is our primary use case? We are currently phasing it out, and we've gone to Rubrik. At one point, we were backing up everything with it, which included physical and virtual NAS. We moved the virtual first and then we started packing the physicals to move them. How has it helped my organization? I used to have a lot of respect for Veritas NetBackup, but over the years, they've lost their focus, and they're just not doing much to improve the product. What is most valuable? It has been around for so long, and it is very in-depth. It has a solution for everything that you can cover. What needs improvement? It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing. For how long have I used the solution? I have personally used Veritas NetBackup for 15 to 20 years. In my current organization, it has been ingrained for quite some time. They have been using it for quite some time, but I have been here for only three years. What do I think about the stability of the solution? Dependability was lacking quite often because we were not getting the support for the support cases. What do I think about the scalability of the solution? It has scalability. How are customer service and technical support? We were not getting proper support for the support cases that we were opening. Some of that came down to the fact that they knew we were leaving. It was more like, "Yeah, you're already on your way out the door. So, we'll look at that when we look at it." It wasn't like, "You're a happy customer, and you're going to be staying around. We need to make sure we keep you happy." Typically, you need to escalate before you get to anyone helpful. How was the initial setup? It had been installed long before I joined. What was our ROI? At some point, it did provide ROI, but over the years, Veritas has not continued to put enough effort into research and development. As a company, they're focusing on other products and really not managing the backup software very well. What's my experience with pricing, setup cost, and licensing? It was on a yearly basis. During the annual review, when we asked them about our licensing, they couldn't explain it. For example, we had reduced by a factor of 40%, but our license only dropped by 5%. We would then ask Veritas people if we've reduced this much and shut down these servers, why has our license changed so less? They were never able to give us a straight answer. They weren't able to say, "Well, you're using this, and this is more expensive." In many cases, as we reduced our capacity and what we were using with Veritas NetBackup, our licensing actually went up, and they were often unable to explain why. Which other solutions did I evaluate? We also looked at Cohesity and decided to go with Rubrik. Rubrik was just simpler and easier to manage. As a result, we went from 12 to 15 members staff to 1 member. What other advice do I have? I honestly don't feel that Veritas NetBackup is forward-thinking. There are a lot better options to implement at this point. I would not suggest Veritas NetBackup to anyone at this point. It is not being managed properly. Veritas needs to come out with a completely new product and break away from the old. They've basically been continuing to update the same product since the eighties. It is time for them to more or less move to a more forward-thinking. They need to be more in-line with how the environments work today. It has outlived its usefulness in all honesty. They would honestly be better off by re-inventing Veritas NetBackup than trying to fix what's broken. I would rate Veritas NetBackup a three out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-03-16T00:00:00-04:00
Rated 5 out of 5 by from A mature backup solution, with many features, and great support What is our primary use case? We use Veritas NetBackup to back up our data and restore it if needed. As the volume of our backup increased, our backup speed decreased. We needed a solution to perform the backup faster, so we started using Veritas NetBackup. NetBackup is deployed on-premises. How has it helped my organization? Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months. What is most valuable? Veritas NetBackup is a popular solution, so there are many troubleshooting forums available, even when we don't have access to technical support. The backup and restoration are 100 percent guaranteed. We have a full backup and a golden image. What needs improvement? The backup operation interface is not as mature as those of Veritas's competitors and has room for improvement. Therefore, we are still working on the Java console, which means that we will have to use it to enter, monitor, and manage our backup jobs. For how long have I used the solution? I have been using Veritas NetBackup for three years. What do I think about the stability of the solution? Veritas NetBackup is stable. What do I think about the scalability of the solution? Veritas NetBackup is scalable. How are customer service and support? Technical support is straightforward. They check the problem, identify the issue, and fix it without wasting time chatting. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? We previously used Dell NetWorker, but they charged extra for their support, so we switched to Veritas NetBackup. How was the initial setup? The initial deployment was straightforward. The installation takes two hours and after the installation, we have to create the policies for backup jobs and make schedules. A professional services representative will assign an IP address to the backup server and open the port for the security team to connect the backup server to the clients. What about the implementation team? The implementation was done by a member of the professional services team. What was our ROI? We have seen a return on investment because Veritas NetBackup guarantees our data backup, ensuring that our infrastructure can always be restored in the event of an attack. What's my experience with pricing, setup cost, and licensing? When we consider the quality and value of Veritas NetBackup, it is worth the cost. Which other solutions did I evaluate? We evaluated Commvault Backup & Recovery, a powerful backup solution, but their support was not as good as NetBackup's. Commvault charged extra for support in order to access their forums. What other advice do I have? I would rate Veritas NetBackup ten out of ten. Veritas NetBackup is managed by two people and serves our ministry with nearly ten thousand employees. There are nearly ten departments, with a storage capacity of 100 terabytes. Veritas NetBackup is a mature solution, and I recommend it and its professional services. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer
Date published: 2023-10-18T00:00:00-04:00
Rated 5 out of 5 by from Works as a backup solution and offers protection from ransomware What is our primary use case? We use the product for backup. What is most valuable? The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature. What needs improvement? Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team. For how long have I used the solution? I have been working with the solution for a year. What do I think about the stability of the solution? I would rate Veritas NetBackup's stability a seven out of ten. What do I think about the scalability of the solution? I would rate the tool's scalability a six out of ten. You may encounter issues when you expand the tool's usage. My company has 50 endpoints for the product. How was the initial setup? Veritas NetBackup is easy to install and I would rate it a seven out of ten. What's my experience with pricing, setup cost, and licensing? Veritas NetBackup is quite expensive and licensing costs are fixed. What other advice do I have? I would rate the solution an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:partner
Date published: 2023-08-07T00:00:00-04:00
Rated 5 out of 5 by from A stable and versatile product that is compatible with many platforms What is our primary use case? We primarily use Veritas NetBackup for backing up and restoring data, but primarily to restore data backed up with NetBackup. I primarily do maintenance for end users who need me to back up their servers. What is most valuable? Veritas NetBackup is currently one of the most professional products in the area. It is compatible with my features, and what I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available. Its versatility and compatibility with multiple systems are its best features. I am particularly impressed by its compatibility and the granular backup and restore options. The storage connection is also excellent. NetBacku’s compatibility, stability, and catalog management capabilities are what stand out the most. I like that the solution is compatible with many features and technologies. Specific strengths include granular backup and restore, as well as compatibility with storage, along with its stability and the way it catalogs data. What needs improvement? Veritas NetBackup is a very old product, but it is based on Linux, which is not user-friendly. Although they have made some improvements in GUI to provide a more user-friendly interface, the web interface could be better organized and easier to use. It is not really suitable for anyone without strong knowledge of the product, which is its main disadvantage. So the user interface (UI) is the main area for improvement. UI feels a bit outdated, like an application from the '90s, due to its Java-based design. Additionally, because NetBackup's roots are in Linux, the best way to work with it is through commands. The current web interface is still somewhat outdated, and there are limitations compared to what can be done with the command line. That's why managing it without strong knowledge can be challenging. Though they have a GUI to make things easier, it would be better to improve the GUI and the web interface by making them more organized and easier for anyone to use the products without a strong knowledge of the product. For additional features, I could give one example. Veritas Protection and Veritas NetBackup are somehow integrated but obviously cannot be one product. If they were one product, it would be much better. So, like if it merged with SaaS protection and became one product. For how long have I used the solution? The first time I used NetBackup was when I was training with Veritas was actually around 2018. Prior to that, I supported Veritas products such as Backup Exec. I joined Veritas when they split from Symantec. Initially, I worked with Backup Exec and DLP. Then, in 2018, I received training for Veritas NetBackup. We are currently using version 9.1. I'm an administrator who supports NetBackup. So, I'm essentially a backup administrator. My job is to manage NetBackup. In my previous experience, I provided support for various Veritas products. Currently, I have a good understanding of many of the policies due to that support. Primarily, I manage three Veritas products: NetBackup, Enterprise Vault, and DLP. What I do involves backing up and managing restrictions at my agency, and they have chosen Veritas products. I'm the right person to manage these products. What do I think about the stability of the solution? I would rate the stability at least an eight. In my opinion, it's one of the best products in the market. I've encountered various products, and in terms of stability, NetBackup is top-notch because it is mainly based on Linux. It can be used in both Linux and Windows servers. In Linux, it's very, very stable. However, when installed on Windows servers, the problems tend to increase, and stability may decrease. So, eight seems like a reasonable rating overall. The roots of Veritas NetBackup are very very stable. However, when you interact with the user interface or perform configurations, sometimes the GUI may appear a bit glitchy. That will not affect your backups, but it might affect what you are trying to do. What do I think about the scalability of the solution? The solution is very very scalable because, even with a product like SaaS Protection, NetBackup has integration with them, so you can scale it. My agency is an enterprise business. We currently back up hundreds of servers, both virtual and physical. How are customer service and support? The customer service and support team is good. The support is straightforward and always available. However, one issue I have with the support is that they follow specific guidelines. If your environment doesn't match their guidelines, you might face some difficulties. So, that's a minor downside of their support, but it's also their right to do so. How would you rate customer service and support? Positive How was the initial setup? The installation is not difficult. It's more about the recurrent operations, the command lines. The installation process itself is straightforward if you follow the steps and have a basic understanding of what you're doing. It's an easy-to-install product and also supports multiple platforms. When you have multiple installations, you will need to set up the agents on the clients, but for product installation on the server, half an hour should be plenty to have the minimum preparation and to launch it. But to set up the environment, it wouldn’t be half an hour; it would take more time depending on what you are trying to back up. NetBackup is not a user-based application, so I don’t have many deployments; it is just deployed at my agency. If we have been requested to update to a new server or upgrade the application, in which case I would have to update the clients as well, it might take longer to do that, but that can all be handled by one person. The solution will require maintenance because you will have problems with the backups: there will be sensitive things that you need to monitor because you will have all kinds of issues, even if they are not related to NetBackup. It depends highly on the client. Maintenance here is about backups, not the application. The application maintenance itself would be the upgrades. Otherwise, it works well if there is no problem with any of the clients. When I say clients, I only mean the OS or the application where the solution is running that we want to back up. What about the implementation team? The agency I work with handles deployment. What's my experience with pricing, setup cost, and licensing? The solution is expensive. I would rate the solution an eight of ten, with one being cheap and ten being expensive. We have an unlimited license with NetBackup, with support for upgrades. Mainly, the product itself is a one-time purchase, and then there will be more for support, maintenance, or other additional features that you will have to pay for, and it will not be forever. What other advice do I have? For a recommendation, I absolutely recommend it as the best product that I know for the backup world, and why I'm saying it's the best is because it's very, very responsive, and very scalable. And personally, I have had good experiences with the support, and also I'm very familiar with Veritas. But mostly, it's because you can back up your environment safely with Veritas NetBackup. The best way to use the solution is with commands since they have roots in Linux. The current web interface is still outdated, and you cannot do many things in the web interface that you can do with the command line. If you don't have a strong knowledge of the solution, it will be hard to manage. Otherwise, the product is very versatile and scalable that allows you to back up your environments easily, and I would rate the solution an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-05-31T00:00:00-04:00
Rated 5 out of 5 by from Offers encryption for the backup and good stability What is our primary use case? We use it for the backup solution. It is a backup solution. We have a file server and our data file server, everything. We use it for VM server backup, too. Normally, Veritas NetBackup is a shared service. We are a part of one of the companies in our group. So, it is a shared service. We are now looking for that. We are creating our own data center. How has it helped my organization? It is a test solution. So, we are using that with the encrypted format. What is most valuable? The solution offers encryption for the backup, so we prefer that. What needs improvement? We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better. We purchased the latest storage and the temporary library, and now we are configuring everything ourselves. In future releases, we are looking for an AI feature. Integrating AI would be beneficial because we are purchasing a separate solution for AI. For how long have I used the solution? I have been using this solution for more than five years. What do I think about the stability of the solution? It is a stable solution. All the fixes and updates have been applied, so it's running smoothly. What do I think about the scalability of the solution? Scalability is okay. How are customer service and support? Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue. So, we had to seek support elsewhere. Then we decided to go for the same product again, which we purchased, and we are now configuring everything from scratch. This issue is related to the SQL side or server side, and some issues were not handled properly. So, the support is currently not satisfactory. The backup kept failing, and the issue was not resolved. We sought support from the data side, but the issue persisted. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? My previous company was using the HPE. Now, we are using Veritas here. Moreover, Veritas meets our requirements cost-wise and technology-wise, so we prefer that. What about the implementation team? We used an integrator's help. They are also from our group, not from outside. They are from our group only, from our company. They are coming, but they are doing the configuration part. So, there are two people involved in the deployment. However, the deployment is still going on. We are supporting the integrator. And it's almost 90% completed. So, the backups are running, and we need to install the agent on some remaining servers and integrate them. The implementation strategy is good now. We need zero percent tolerance for the backup solutions. That's why we are doing it this way. We handle maintenance from our side. What's my experience with pricing, setup cost, and licensing? We compare Veritas with Zerto and HPE. It is a bit cheaper. So, we purchased Veritas for storage and the temporary library, and now we are configuring everything from scratch. What other advice do I have? Veritas is a cost-effective solution, and it meets our requirements. So it's not bad. Despite some disadvantages in terms of support, I would rate the solution a ten out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-09-05T00:00:00-04:00
Rated 5 out of 5 by from A user-friendly solution that can be used for backup and disaster recovery What is our primary use case? Our customers use Veritas NetBackup for backup and disaster recovery. The solution is used to back up operating systems, databases such as Oracle, SAP, and SAP HANA, and open-source databases such as Postgres and MongoDB. How has it helped my organization? Veritas NetBackup has been in the Turkish market for years. So, customers consider it to be a trusted and robust solution. It provides an entire solution and not just virtualization. Veritas NetBackup embraces many new open-source technologies, such as MongoDB and Postgres. Containerization is very crucial in our domain, and Veritas NetBackup works with many container technologies. What is most valuable? Veritas NetBackup is very user-friendly and has some good quick recovery features. The solution also provides some features via the cloud that may provide some good opportunities for our customers. The most important thing for backup solutions is not just to back up the data but also to recover it quickly and correctly. Veritas NetBackup's recovery is very fast and quick for our customers. What needs improvement? Veritas NetBackup should be quicker than its competitors to pick up modern disruptive technologies. The solution's technical support process should be improved. The technical engineers' capability and experience should be improved. They should add network acceleration by effectively using the network pathway. They should support other backup technologies like Veeam. Our customers use more than one backup solution. In Turkey, people use both Veeam and NetBackup. Customers are trying to find just one backup storage solution that supports both Veeam and NetBackup software. Since the Veritas NetBackup appliance doesn't support Veeam, customers have to find another solution that supports both NetBackup and Veeam software. For how long have I used the solution? I have been working with Veritas NetBackup since 1998. What do I think about the stability of the solution? Veritas NetBackup is a generally stable solution. What do I think about the scalability of the solution? Since Veritas NetBackup appliances have some options for very, very big environments, there are no complaints about its scalability. Compared to solutions like Veeam, Veritas NetBackup is more robust and scalable. It's possible to increase the solution's capacity and functionalities based on the demands of our customers. How are customer service and support? Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process. Sometimes, its support process takes a long time. Although we are talking to Veritas to improve their support process, it's still stable. How would you rate customer service and support? Positive How was the initial setup? The initial setup of Veritas NetBackup is not difficult. Veritas NetBackup's initial setup is easy because it is a mature solution. What about the implementation team? Our team is very mature, and Veritas has local offices in Turkey with very competent engineers. So, if we have any problem during implementation, we submit it to Veritas support, and they help us by answering our questions. They are always with us if we need anything during the discussion or assessment stage. Their documentation is also very good and open. Our field experience, good documentation, and Veritas local support make the implementation easy. The solution's deployment depends on how many clients will be backed up, not how big the environment is. For instance, our team will take one to two days for just one NetBackup appliance. However, setting up the requirements for the environment, like network, cables, and cooling, is important. The implementation can be done after this setup. At least two people to three engineers are involved in the deployment process. We do a periodic check once every three months, which is crucial for all technology and not just Veritas NetBackup. The surveillance team at the customer's side always monitors the solution. Backup solutions should be monitored regularly. We currently provide level one and level two support. For level three support, we submit it to AWS. What's my experience with pricing, setup cost, and licensing? Veritas NetBackup's pricing is somewhere between affordable and expensive. On a scale of one to ten, where one is cheap and ten is expensive, I rate Veritas NetBackup's pricing a seven out of ten. Veritas NetBackup's price could be a problem for small businesses. What other advice do I have? Veritas NetBackup's strong point is that it embraces many technologies like SAP HANA, Oracle, and MSSQL. There are some add-ons for cloud pickups for Veritas in hyper-scale cloud environments like Google, Azure, and AWS. Effectiveness, best backup time, and best recovery time are predominant features of Veritas NetBackup. Overall, I rate Veritas NetBackup a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:partner
Date published: 2023-09-07T00:00:00-04:00
Rated 5 out of 5 by from Efficient data recovery and replication features What is our primary use case? I've used it for a variety of use cases, including backing up data for some banking and telecom customers. One of the most common use cases is backing up two appliance applications after a backup. I use it for disaster recovery because, for many enterprises in our country, the backup solution is one way to have disaster recovery. We have replication disaster recovery for using backup, and it is in this case that I deployed some mini-solution backup. How has it helped my organization? This solution is just for disaster recovery purposes. Businesses need to have a disaster recovery solution in place, especially those with many computers. This solution can be used for replication or backup. It is mandatory for many telecommunications enterprises and some banks. What is most valuable? The most valuable feature is replication because, using NetBackup replication, we can have disaster recovery of the data we have. What needs improvement? The improvement of Veritas NetBackup is the way we have to back up many infrastructures, such as Nutanix, and OpenStack, and new operating systems and applications, such as MySQL, Postgres, and MariaDB. This is a new improvement that has been added to NetBackup. We have also made some improvements to the cloud. For how long have I used the solution? I first deployed the version 5.0. I also deploy it for many clients. My country is Côte d'Ivoire, and I have deployed this solution here. I have also deployed it in Mauritius, Singapore, Guinea, and many other countries. What do I think about the stability of the solution? The Ethernet backup solution is stable, quite stable. But, for some features like BAMINI-TO-Restore, the new version doesn't have the appropriate support. We have some issues when attempting to create a desktop, especially for a specific version of Linux. With Windows, we didn't face any problems. But when it came to Linux and Solaris, we experienced many troubles when attempting restores for a certain period. But, for Oracle, Exchange, SQL, and so on, I found it satisfactory for performing restores. It's mainly the BAMINI-TO-Restore component that caused some trouble, both for Linux and Solaris restores. What do I think about the scalability of the solution? There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive. Sometimes, we've received quotes exceeding $100,000 for a catalog migration. This expense was unnecessary in the past. For instance, we used to install a new release of Linux and simply restore the catalog, and the system would function well. But with the latest version, it's no longer feasible. For instance, if we want to migrate from appliance 5030 to 5060 or even just 5050, we are compelled to engage Veritas consultants due to the intricate data manipulation involved. This additional expense is quite expensive. In the past, these devices didn't even exist, and we could easily restore the catalog, resulting in a fully functional system. However, the new version demands expensive expertise for such tasks, which I find unacceptable for our clients. How are customer service and support? Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's clear that the support has become less responsive and reactive. So when we had some trouble with the solution, we had many difficulties in getting the satisfaction in a short time. The support level goes down. There are three levels of support, but we get the basic level of support. Because when I open a support case, I've usually already checked all the technical notes available on the Veritas site. Surprisingly, the support team often provides me with the same documents I've already reviewed. And when I try to escalate the issue for a quicker resolution, they are not ready to do so. So, in my experience, the support quality is not good for me. How would you rate customer service and support? Negative How was the initial setup? I deployed it back on-site in 2007. The initial deployment was not complex. We didn't encounter any complexities for the data types we usually work with, such as data SAP and other data in our area. But, with new types of data, like net earnings or OpenStack, which are relatively new for us, there might be some challenges. But with documentation, we can do it. What about the implementation team? In my company, I'm the expert responsible for designing solutions, creating architectures, and handling deployments. I am involved in the entire process, right from the beginning to the end. I receive offers to design solutions and architectures. After that, when we have a clear view, I handle the deployment of the solution. What's my experience with pricing, setup cost, and licensing? As for the price, it's quite expensive, actually. It is expensive. If you want to make a comparison, for example, with Acronis Backup or Avamar, other solutions used here, NetBackup is indeed on the costly side. The NetBackup appliance, specifically the appliance license is expensive. That's why some clients opt for alternatives like Veeam for virtual machine backup. What other advice do I have? Overall, I would rate the solution an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Integrator
Date published: 2023-09-06T00:00:00-04:00
Rated 5 out of 5 by from The backup and restore features are helpful, but the tool is expensive, and the technical support must be improved What is our primary use case? The solution backs up applications and databases like Microsoft Exchange, Oracle, Microsoft SQL Server, and VMware. How has it helped my organization? I've restored and recovered application, disk, and server failures. The solution has been beneficial to us. We could see the benefits of the tool almost immediately. We don't need to have a failure to use a backup. Sometimes, to create a test environment, we clone an environment from the backup and have it up and running. What is most valuable? The backup and restore features are helpful. What needs improvement? The product must enable data migration from on-premise to the cloud. It must provide features that support a hybrid approach. It should provide interconnectivity to manage data across multi-cloud providers. For how long have I used the solution? I have been using the solution for about eight years. What do I think about the stability of the solution? The tool is stable. What do I think about the scalability of the solution? The tool is scalable. It is able to increase its capacity and functionalities based on our demands. My organization is planning to increase its usage. How are customer service and support? The technical support can be better. How would you rate customer service and support? Neutral How was the initial setup? The deployment of the appliance was pretty straightforward. It gets complex when we start integrating the appliance into the media server to increase the library and back up multiple operating systems. Our landscape is not small. The deployment can be simple or complex, depending on the phase we are in at a particular time. We cannot deploy the solution and walk away. The product evolves as the environment grows. Last year, we swapped out some appliances that were at the end of life. Taking those out and bringing in other things was simple. Deploying libraries is complex. It's not a static space. It's a very dynamic space. Every year, we take a look at the environment and make changes. The number of people involved in the deployment varies. Sometimes, we need two, other times, more. We have about five people in our backup team. What about the implementation team? Veritas’ partners helped us with the deployment. What was our ROI? Measuring the return on investment on backup and recovery is very difficult. There were possible scenarios where potential problems have been resolved in our organization due to the tool, and we were able to restore services. What's my experience with pricing, setup cost, and licensing? The solution is expensive. I rate the pricing an eight out of ten. The price could be a problem for smaller businesses. We’re engaged with the product as an enterprise. We might have received a lot of discounts on the price. It might not be the same for a small-scale business. What other advice do I have? I recommend the tool to others. It's an enterprise solution. It comes with various options that can meet different needs. If someone is looking for a backup and recovery solution that meets the needs of both large and small-scale businesses, Veritas NetBackup is a good option. Overall, I rate the solution a seven out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer
Date published: 2023-12-12T00:00:00-05:00
Rated 5 out of 5 by from A reliable and easy-to-use solution that can be used to backup systems for compliance and security reasons What is our primary use case? We use Veritas NetBackup to back up our system for compliance and security reasons. What is most valuable? Veritas NetBackup is a reliable, easy-to-use, and easy-to-deploy solution. What needs improvement? Veritas NetBackup is an expensive solution, and its pricing could be improved. For how long have I used the solution? I have been using Veritas NetBackup for 15 years. What do I think about the stability of the solution? Veritas NetBackup is a very stable solution. What do I think about the scalability of the solution? Veritas NetBackup is deployed in two locations with around 1,000 end users, and we have plans to increase the usage. I rate Veritas NetBackup a nine out of ten for scalability. How are customer service and support? The solution’s technical support is very good and fast. They understand what we want and solve our issues in a very short period. How would you rate customer service and support? Positive How was the initial setup? The solution’s initial setup is straightforward. What about the implementation team? The solution's deployment can be done from a couple of days to not more than two weeks. You need to get approval, purchase an extra license, and then deploy the solution. We implemented the solution through an in-house backup storage expert. What other advice do I have? It is easier to find a backup solution engineer with technical expertise for Veritas NetBackup because it is a popular product in my country. The solution's backup time is good. The solution is easy to deploy for newer projects, and we find it very stable. Just one person is required to maintain the solution. I would recommend Veritas NetBackup to other users. Overall, I rate Veritas NetBackup a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer
Date published: 2023-12-12T00:00:00-05:00
Rated 5 out of 5 by from The solution can be used in large organizations to back up several virtual machines What is our primary use case? We use Veritas NetBackup to back up about 200 virtual machines. How has it helped my organization? Sometimes, we cannot connect to vCenter because of certification issues, and we use the solution to renew the vCenter certification. We do not get back up and VM information while doing backup for Veritas NetBackup. However, we don't face any problems after we stop and resume the update. After we scheduled our protection plan, we didn't face any corrupted backup problems with Veritas NetBackup. What is most valuable? The most valuable feature of Veritas NetBackup is the protection policies or protection module. What needs improvement? We cannot pause and resume via web GUI, web management, or network administration management; we do that via a CLI page. Once the protection plan is created, we cannot pause or resume via the web administration page. For how long have I used the solution? I have been using Veritas NetBackup for seven years. What do I think about the scalability of the solution? We use Veritas NetBackup in three different locations and connect with a site-to-site VPN. I rate Veritas NetBackup a seven out of ten for scalability. How are customer service and support? The technical support team's response time could be improved. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? We previously used Veeam Backup. We switched to Veritas NetBackup because we couldn't fix a corrupted backup chain while doing a snapshot backup with Veeam Backup. We had to remove and create our backup again, which was a lot of work. How was the initial setup? The solution’s initial setup is easy. What about the implementation team? We implemented the solution through an integrator. What was our ROI? We have seen a return on investment with Veritas NetBackup. What's my experience with pricing, setup cost, and licensing? Veritas NetBackup is more expensive than other backup solutions like Dell Power Protect and Veeam Backup. What other advice do I have? One person is enough to maintain the solution. After you set up and configure Veritas NetBackup, you don't have to maintain the solution that much. Veritas NetBackup is the best solution for a huge organization like ours, with three data centers, 3,000 virtual machines, and different DB servers. Overall, I rate Veritas NetBackup an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-12-12T00:00:00-05:00
Rated 5 out of 5 by from Reliable, centralizes everything, and easily adjusts to future needs What is our primary use case? The primary use case for this solution is as a backup. We use virtual infrastructure and use it as a backup for the SQL server, for example. We provide solutions to different companies that are handling many releases and it's important to have backups for the infrastructure. How has it helped my organization? Sometimes there are bottlenecks in the backup infrastructure or there are some profile issues. If you have big infrastructure, you need to have a team and backup infrastructure in place in order to back up smaller sites and provide better, more efficient, solutions. What is most valuable? We can easily expand the ability of the solution. It's great that we can have a backup for the server architecture. It works with various solutions, including VMware, SolarWinds, and all the OS you can imagine. The solution centralizes everything. I can do everything from one pane of glass. If we want to, we can work with tape and make libraries for offline backups. We can do off-site backups and work with cloud services as well. This is a solution you can rely on. You are sure when you have a backup. When you need to restore, it's always successful. There are no inconsistency issues. It easily adjusts to your future needs. If you want to, you can easily change your license. You don't need to change your backup solution. It's also easy to add features. What needs improvement? There may be a learning curve. It can be a bit hard to understand when you are trying to figure out how it works. The interface could be a bit more user-friendly. It would be better if it were simpler. The process workflows when working with the solution could be easier as well. There are a few things that could be improved from an administrator standpoint. If it could be possible to change a basic disk to an advanced disk without including the backup, for example, that would be ideal. For how long have I used the solution? I've used the solution for about four years. What do I think about the stability of the solution? I'd rate the stability ten out of ten. It's very stable. What do I think about the scalability of the solution? We have experience deploying the solution over a network of multiple sites. There are a lot of endpoints. We have between 1,000 and 5,000 users - no more than that. We do work with servers. The solution scales well. As long as you have the hardware, you are fine. I'd rate scalability nine out of ten. We're working with the solution more and more. We may expand usage. How are customer service and support? Technical support has taken care of us very well. I don't use them a lot, however. I tend to go to my colleagues to ask questions. Technical support is kind of a last resort. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? I'm also familiar with Veritas Backup Exec. There are other solutions. However, they work in the background. We moved to this solution based on its reliability. It offers a better backup experience, and it works with our server infrastructure without any hesitation. How was the initial setup? I was involved with the implementation. We would have to devise retention policies and strategies for our backups. After we did that, we did a central setup and implementation. We also maintain the backups. If we ran into issues, we had a clear troubleshooting process. It was a bit complex. It would take us one to two days to deploy it. We had two or three people involved in the deployment process. One person manages the strategy, and another checks everything and goes on to perform maintenance. What about the implementation team? I have some colleagues who are backup professionals, and I sometimes would ask them for assistance. There's a community out there that can help. However, my first step is to reach out to colleagues. What was our ROI? We do witness an ROI in regard to being able to avoid losing data. Fear of data loss no longer exists. When you invest in backups, you are investing in your most valuable assets. What's my experience with pricing, setup cost, and licensing? The product is expensive. That said, it's not meant for small businesses. It's for enterprises. You can add more features to it, and those cost more. Which other solutions did I evaluate? We did evaluate other solutions. This offered good documentation that was quite accessible. We did look into Commvault, which is an awesome tool. However, it had some limitations with accessibility and knowledge sharing. What other advice do I have? For this solution, I'm not very specialized. I am a technical manager. While I'm familiar with it, I do not specifically focus on the platform. We are end users of the solution. This is the top solution on the market. I'd rate the solution nine out of ten. Others should not hesitate to use the solution. Once you have some experience, you'll like it. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer
Date published: 2023-12-14T00:00:00-05:00
Rated 5 out of 5 by from Helps to backup and restore servers and applications What is our primary use case? We use the product to backup and restore servers and applications. What is most valuable? The tool's most valuable feature is backups. What needs improvement? The product needs to improve its GUI. It needs to make use of a web interface. For how long have I used the solution? I have been working with the product for nine years. What do I think about the stability of the solution? We rarely have issues with the product. The last major issue happened when our infrastructure went down. I rate its stability an eight out of ten. What do I think about the scalability of the solution? The product is scalable. It is a straightforward process, and you don't need any training. I rate it an eight out of ten. Which solution did I use previously and why did I switch? I have worked with SolarWinds before. It focuses on server uptime. How was the initial setup? The tool's deployment is straightforward and gets completed in months. What about the implementation team? A vendor helped us with the deployment. What other advice do I have? After uploading servers and applications to the Veritas NetBackup application, we schedule backups to run when our applications are least active, ensuring that resources are available for the backup process. Additionally, we perform quarterly restores to validate the integrity of our backups, ensuring that all data backed up in each month of the quarter can be successfully restored. We have backups in three different environments. We have a retention policy for our backups, typically set to three months. We also have a policy to archive the backups to our library. Even after the three-month retention on the media server, we keep a copy in our ADAP environment, which retains data for longer. Recently, we encountered an issue where most of our DR environment went offline, resulting in the loss of several servers. Fortunately, we had the catalog from Veritas NetBackup, which allowed us to restore our environment quickly. Instead of reinstalling everything from scratch, we could pick up where we left off by restoring the backups in different environments. New users can search for the product online, read what they want to do, and do it on their own. I rate it a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-02-11T00:00:00-05:00
Rated 5 out of 5 by from Has a straightforward setup process and valuable data protection features What is our primary use case? We use the platform for backup purposes. What needs improvement? There could be granular control over metadata components, specifically in the context of JSON data for the product. It allows for the restoration of ACLs, but it could enhance control over various other metadata components. For how long have I used the solution? We have been using Veritas NetBackup since 2005. What do I think about the stability of the solution? I rate the platform's stability a nine out of ten. What do I think about the scalability of the solution? We are using Veritas NetBackup to protect the data of our entire organization, including 4500 users. I rate the scalability a nine out of ten. How was the initial setup? The initial setup process is straightforward. However, we encountered a few challenges while configuring security templates, such as two-factor authentication and certificate validation. What's my experience with pricing, setup cost, and licensing? I rate the product's pricing a seven out of ten. What other advice do I have? Veritas NetBackup has significantly streamlined our backup and recovery processes by providing a single pane of view across various environments. Its enterprise-scale capabilities enable seamless support for diverse workloads, including MongoDB, Cassandra, and other critical components. It supports our disaster recovery strategy by automating verification between the primary and DR data sites. The most beneficial features of Veritas NetBackup for our data protection needs include the native accelerator feature, which significantly reduces our backup windows. The integration with hardware provider snapshots allows us to achieve even shorter backup windows. The application and compression capabilities have significantly impacted our storage efficiency by managing around 30 devices, including NetBackup and Flex appliances. The deduplication ratio between NetBackup and Data Domain ranges from approximately 13:1 to 17:1. The deduplication and the accelerated functions have tremendously improved our IT operations. A 65-terabyte database, which previously took 14 days to process, has now been reduced to a significantly shorter duration of three days. Its support for various modern workloads has been crucial as our company evolves its applications and embraces modern languages. It ensures a consistent and efficient data protection strategy across legacy and contemporary workloads. We can also transition the license from client- and client-server-based to a front-end terabyte model, in which deduplication plays a crucial role. I recommend it to others and rate it an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:
Date published: 2024-02-16T00:00:00-05:00
Rated 5 out of 5 by from A backup solution for product with best customer support What is our primary use case? We have appliances from Veritas. We acquired both appliance storage and NetBackup software licenses together as part of our product purchases for daily, weekly, archival, and yearly backups. What is most valuable? The solution is easy to learn. We review all of our policies. There are some policies with different names that are the same, but we cannot distinguish between them. There are use cases where jobs overlap. We view the IT analysis dashboard to facilitate the review of these types of jobs. From the information we obtained from our sales team, it offers a single view for managing all NetBackup jobs, including those on the cloud and in our IDC. Additionally, it includes security features, and handling antivirus issues. It offers a more cost-effective rate, which can help us reduce storage space. We have a single node for recovery practice. What needs improvement? The solution offers software licenses and more. When purchasing hardware, it also includes some software licenses bundled with the hardware. The solution could have a more clear dashboard about the license and the operation status. For how long have I used the solution? I have been using Veritas NetBackup for three years. What do I think about the stability of the solution? The product is stable. I rate the solution’s stability a nine out of ten. What do I think about the scalability of the solution? The solution’s scalability is good. 400 users are using this solution. I rate the solution’s scalability an eight out of ten. What other advice do I have? We have three administrators managing this solution. Overall, I rate the solution a nine out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-03-18T00:00:00-04:00

This page was printed on 4/25/2024 7:33:03 PM.