Know your gear
Have you ever wished that when you had a support issue you only had to explain it once, and to only one person? With a Tripwire Technical Account Manager (TAM) assigned to your support needs, that's a given. Having a Technical Account TAM is like adding an extra member to your IT team - without adding extra head count. You gain a valued team member with specialized knowledge of Tripwire products and with direct access to the engineers and product specialists who develop those products.