Unicenter Service Desk i8n - ( v. 11.1 ) - Enterprise Maintenance Renewal
Mfg # USVDXX99000111CG
CDW # 1109594
| UNSPSC 43232804
Software Details
- ( v. 11.1 )
- 1 concurrent user
- Linux, Win, AIX, HP-UX, Solaris
- Multilingual
- Enterprise Maintenance Renewal ( 1 year )
- OLP
- 40 points
Know your gear
Unicenter Service Desk is an enterprise level ITIL compliant solution that is capable of meeting the most challenging support requirements, yet is also capable of scaling down to meet small and medium service support needs. With the increasing adoption of best practices, the service desk becomes your cornerstone for automating IT processes and providing audit trails for regulatory compliance. Unicenter Service Desk provides you with this reliable foundation to improve efficiencies while fostering customer satisfaction and improved productivity.
OPEN LICENSE PROGRAM
CA's Open Licensing Program is an easy-to-use purchasing program that allows you to license CA software at discount prices. Designed for businesses of all sizes, OLP reduces the costs associated with acquiring, implementing, maintaining, and deploying CA's eBusiness software. OLP offers a discount as compared to 'boxed' product, plus additional exclusive benefits including: simplified product registration; single license key for multiple installations; a simple pricing structure; and the ability to purchase Maintenance. OLP makes it easy to reap the benefits of licensing - no complicated levels, no multiple point calculations, and no guesswork. OLP is software licensing made easy.
ENTERPRISE MAINTENANCE
Sold as Product Plus Maintenance and Maintenance Renewal;
24x7 priority enterprise phone-based support;
No-charge upgrades to future releases throughout Maintenance term;
Can be renewed at the end of the customer's term;
Unlimited access to SupportConnect, CA's web-based support infrastructure:
- unlimited self-help technical support and the ability to open and manage technical issues via the website;
- download software and patches;
- automated online management of technical support issues;
- immediate availability of CA product updates.
OPEN LICENSE PROGRAM
CA's Open Licensing Program is an easy-to-use purchasing program that allows you to license CA software at discount prices. Designed for businesses of all sizes, OLP reduces the costs associated with acquiring, implementing, maintaining, and deploying CA's eBusiness software. OLP offers a discount as compared to 'boxed' product, plus additional exclusive benefits including: simplified product registration; single license key for multiple installations; a simple pricing structure; and the ability to purchase Maintenance. OLP makes it easy to reap the benefits of licensing - no complicated levels, no multiple point calculations, and no guesswork. OLP is software licensing made easy.
ENTERPRISE MAINTENANCE
Sold as Product Plus Maintenance and Maintenance Renewal;
24x7 priority enterprise phone-based support;
No-charge upgrades to future releases throughout Maintenance term;
Can be renewed at the end of the customer's term;
Unlimited access to SupportConnect, CA's web-based support infrastructure:
- unlimited self-help technical support and the ability to open and manage technical issues via the website;
- download software and patches;
- automated online management of technical support issues;
- immediate availability of CA product updates.