StorageCraft Software Maintenance - technical support (renewal) - for StorageCraft ShadowXafe Virtual - 1 year
Mfg # SX-VVM-MR-12
CDW # 5295196
Software Details
- Technical support (renewal)
- 1 virtual machine
- 1 year
- response time: 2 business hours
- for StorageCraft ShadowXafe Virtual
- emergency phone consulting
- 12x5
Know your gear
With a Maintenance Agreement, partners can rest assured they'll receive a response within two business hours or less when an emergency-level support case is submitted Monday through Friday (excluding U.S. holidays) between 7 a.m. and 7 p.m. in partner's local time zone. Additionally, during the maintenance period, partners have free access to all software updates and upgrades.