SonicWall Standard Support for NSv 1600 Microsoft Hyper-V - extended servic
Extended service agreement
advance hardware replacement
response time: NBD
for P/N: 02-SSC-1188
SonicWall support agreements provide technical assistance during standard coverage hours, typically 8x5 or 24x7. A SonicWall technical specialist will work remotely with you to diagnose and identify software and hardware not performing to documented specifications. Support also includes general assistance regarding use and implementation on a limited basis.