Quick tech specs
- 55" Diagonal Class (54.6" viewable)
- Neo QLED
- Tizen OS
- HDR
- graphite black
- QN85D Series LED-backlit LCD TV
- Smart TV
- 4K UHD (2160p) 3840 x 2160
- Quantum Mini LED
Know your gear
• Catch every detail in dark to bright scenes with Quantum Matrix with Mini LEDs.
• Take in a realistic picture with 4K color and contrast with Neo Quantum HDR.
• Keep your ears on the action with built-in Dolby Atmos™ and Object Tracking Sound Lite.
• Experience smooth action with exceptional motion enhancements with Motion Xcelerator 120Hz.³
• Only Samsung gives you the power to unlock incredible sound when you pair our TVs with our S-series or Q-series soundbar.Q
• Take in a realistic picture with 4K color and contrast with Neo Quantum HDR.
• Keep your ears on the action with built-in Dolby Atmos™ and Object Tracking Sound Lite.
• Experience smooth action with exceptional motion enhancements with Motion Xcelerator 120Hz.³
• Only Samsung gives you the power to unlock incredible sound when you pair our TVs with our S-series or Q-series soundbar.Q
Enhance your purchase
Samsung QN55QN85DBF QN85D Series - 55" Class (54.6" viewable) LED-backlit L is rated
4.50 out of
5 by
99.
Rated 5 out of
5 by
goatface from
great picture
The tv is amazing. The picture quality is spectacular. I couldn't be happier with the quality of the picture. I would recommend to anybody looking for a new television 10 times over.
Date published: 2025-11-02T00:00:00-04:00
Rated 5 out of
5 by
anil212 from
Great overall TV with awesome features !
This is my second purchase of a Samsung TV in the las two years. Big fan of the picture quality and the overall experience. The TV seamlessly integrates with other products in the house making for a overall great home entertainment experience.
Date published: 2025-11-05T00:00:00-05:00
Rated 5 out of
5 by
Iggob2004 from
Spectacular
This TV has the brightest and best color quality i have ever seen. Very easy to set up and super user friendly remote and functions.
Date published: 2025-11-05T00:00:00-05:00
Rated 5 out of
5 by
Unhappy13440 from
Extremely Unhappy
Although advertised by Samsung as ‘Bixby-Voice Ready’ and BJ’s as “Alexa Built-in Voice Assistant’ this model fails to perform. Bixby cannot be turned-on in models where the remote does not have a mic button and Alexa is simply not built-in.
Additionally, the Spectrum app which was available disappeared and is o longer available for download. Samsung states they do not support such 3-re party apps, however the Spectrum app is still available and functional on my other Samsung tv’s.
Don’t waste your money on DU7200D or Samsung for that matter. Should have bought an LG.
Date published: 2025-10-23T00:00:00-04:00
Rated 5 out of
5 by
EnjoyingMmyTv from
I am extremely satisfied with this tv
Has a great picture and good sound. I also like the tv stand which is very low profile which was one of the reasons I purchased this tv. Also has good streaming options.
I have had this tv for a couple of months now and I am very pleased.
Date published: 2025-09-11T00:00:00-04:00
Rated 5 out of
5 by
Amer1317 from
This product has unique features
Picture & Contras
Peak brightness around 1,000 nits, which offers impactful highlights and strong performance in bright rooms .
Excellent color gamut (~85% DCI-P3), vibrant HDR color, and out-of-the-box accuracy that further improves after calibration .
Gaming & Motion
Features 120?Hz native refresh, full HDMI?2.1, VRR, ALLM, FreeSync Premium Pro, and low input lag—ideal for console/PC gaming .
Panel response is slightly sluggish; gaming and fast sports might show some motion blur unless motion smoothing is used .
Date published: 2025-07-06T00:00:00-04:00
Rated 5 out of
5 by
makoman from
Fine except
I find the internet connection is, at times, ineffective, and slow at other times. When we have an electric glitch some of the apps are changed, making me find the problem and fix it which can take consider time.
Date published: 2025-07-07T00:00:00-04:00
Rated 5 out of
5 by
Lvines from
Tv is will rounded color is good as will as sound
I use t hsi tv for all things watching movies playing games such the set is well rounded and I'm very pleased with it. The smarthings hub is a great addition as i use smarthings with other lights and speaker speakers. The itergration is great. Colors are good and sound is also but I use a Samsung atmos sound bar for most viewing..... .
Date published: 2025-07-09T00:00:00-04:00
Rated 5 out of
5 by
Eric from
THE absolute best TV picture experience!
THE absolute best TV picture experience! I have been a loyal Samsung fan for decades!
Date published: 2025-07-10T00:00:00-04:00
Rated 5 out of
5 by
SammySung from
Good quality TV
I like the NEO and especially like anything Samsung makes in tv space
Date published: 2025-06-20T00:00:00-04:00
Rated 5 out of
5 by
Joe M from
Broken after 1 year!
TV backlight went out after 1 year with only 300 hours of use. Did not reach out to Samsung quickly enough since they warranty is only one year and there is zero grace for reporting the issue less than 1 year and 1 month after purchase so now i have to pay out of pocket to fix a $1k+ TV. Samsung has lost a long time customer.
Date published: 2025-06-22T00:00:00-04:00
Rated 5 out of
5 by
MidnightSun from
Great Picture
I love this TV. Great picture and I've been able to download my favorite TV apps.
Date published: 2025-07-02T00:00:00-04:00
Rated 5 out of
5 by
Bedroom from
I like my Samsung TV's
It has great resolution and color. Not much to say but nothing to complain about... I like my Samsung TV 's...
Date published: 2025-11-09T00:00:00-05:00
Rated 5 out of
5 by
Clrqotw from
Great picture, easy to install, nice and thin
All great, just one small request. I’d like to be able to easily, like from the Home Screen, set a sleep timer instead of having to dig down through menus. If I and wrong and you can do it, please direct me how.
Date published: 2025-08-19T00:00:00-04:00
Rated 5 out of
5 by
FCR2025 from
Samsung Neo QLED TV
We've had this tv for more than three months. Overall, it is okay. The image quality is satisfactory. However, we are still having some issues with the AI sound settings that every now and then increases/decreases the volume, which is annoying. I just wish, we would have purchased the OLED tv for a few hundred more. I am hoping that Samsung would eventually release a new software update that will improve the image and sound of this tv. Overall, I am satisfied with this tv, but expect a sofware update to make it better.
Dr. Fabian Cevallos
Date published: 2025-08-19T00:00:00-04:00
Rated 5 out of
5 by
Ragoon65 from
This product has great features
This TV automatically detected when I’m gaming has a great picture and it’s easy to work with
Date published: 2025-08-20T00:00:00-04:00
Rated 5 out of
5 by
pete from
tv
love,love my new tv
whatever you did with AI is amazing
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of
5 by
Steve from
Great TVs
Samsung is my go to manufacture for TVs. I own four of them ranging back 12 years till just a couple weeks ago. They have always been reliable and to me one of the best products on the market.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of
5 by
MJKatty from
Problems with sound bar
We purchased a Samsung television along with a wireless sound bar and subwoofer. Unfortunately, the sound bar is out of sync with the television and so the dialogue does not match the actors lips movements. It’s a bit annoying, and our company always notices it.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of
5 by
BrentnScott from
Great Product
Very happy with the excellent clear picture. I was even happy with it in the first week, but then realized there was a protective film over the screen...so I removed that and WOW. Extremely easy to set up (within 20 mins, I was set on all my streaming serviced).
Date published: 2025-05-05T00:00:00-04:00
Rated 5 out of
5 by
Angela from
Excellent value and picture quality!
Loving our new TV! The picture quality for the price is unbeatable. Plus with the Samsung TV app, we were able to cut the cable cords and still have access to a ton of channels absolutely free!
Date published: 2024-12-30T00:00:00-05:00
Rated 5 out of
5 by
Lydilove from
Crystal clear, picture and sound
When building my media room, it was a no-brainer to choose a Samsung TV. I already have three of them and have been impressed with their picture quality and sound previously.
With this new model Samsung has done itself. The quality is even better than the sound is amazing!
Date published: 2024-12-28T00:00:00-05:00
Rated 5 out of
5 by
themonsterofthecentury from
magnificent tv
It is a magnificent TV, good resolution, excellent audio and useful applications. I recommend it.
Date published: 2024-09-23T00:00:00-04:00
Rated 5 out of
5 by
dal37 from
Wonderful television
I love my television. It took me a while to get as smart as it is but the television trained me I love it. The picture is wonderful.
Date published: 2025-01-13T00:00:00-05:00
Rated 5 out of
5 by
Zman 4 pa from
Beautiful TV
Great TV Sharp picture quality and eye catching. I love it
Date published: 2025-01-10T00:00:00-05:00
Rated 5 out of
5 by
Ronaldo20001 from
Its amazing
Its so special and great for watching and sample to reconditinal
Date published: 2024-10-18T00:00:00-04:00
Rated 5 out of
5 by
Love2watchtv from
Great features. Great visuals
Tv works great. The visuals are perfect. The audio as well. Overall good pick and great value
Date published: 2024-11-04T00:00:00-05:00
Rated 5 out of
5 by
HalsReds from
new tv 50 inch
looks great, great picture quality, easy set up for older non technical type people
Date published: 2025-03-22T00:00:00-04:00
Rated 5 out of
5 by
Motionova from
This TV Is Gorgeous
I love the way it functions, the built in speakers make watching shows and movies sound nice ! I have not had one bad experience since I first bought it !! The lighting is nice and I love that you can adjust the deeper blacks and make watching certain scenes better. Everything runs smoothly, and it even has options to adjust the colors, brightness, contrast, etc. When watching shows or movies. Proud being a Samsung TV owner
Date published: 2025-03-26T00:00:00-04:00
Rated 5 out of
5 by
Jasonp313 from
Best TV ever
Great screen quality crisp video . Will recommend for friends and family. I live watching sports on my TV
Date published: 2025-03-27T00:00:00-04:00
Rated 5 out of
5 by
Gunner from
Outstanding picture
Great TV with an outstanding picture. Best price for the money.
Date published: 2024-11-18T00:00:00-05:00
Rated 5 out of
5 by
Samsung from
Beautiful picture and sound
This tv is great for streaming since I have cut the cord
Date published: 2024-11-18T00:00:00-05:00
Rated 5 out of
5 by
Mros21 from
This product has great picture and sound
We use our new TV in our room for movies and streaming shows. The picture quality is amazing love how the colors pop its so crisp and the sound is so clear
Date published: 2024-04-17T00:00:00-04:00
Rated 5 out of
5 by
Unsatisfied from
TV dead on arrival - poor delivery - sent back.
This rating of 1 star doesn't relect the quality of a working TV since mine was dead on arrival. I ordered the TV online through Samsung. In about 3 days I received multiple emails and txt from "AGS, your Samsung delivery partner." They set up a delivery date. I went online, accepted that date and time but over the next few days kept getting the same emails and txt. I went back online and everything seemed to be in order for delivery. The delivery date came and went, no delivery. Unable to get ahold of either Samsung or AGS. AGS (a Nippon Express company) says you can chat online, but it is nothing but a ROBOT and I never could get a clear response. Finally after a couple of hours of getting re-routed by phone got someone who said someone would get back to me that morning (1 day after promised delivery). Never got a return phone call. Later that day finally was able to reschedule (online - no phone call) a delivery for 2 days later (on Friday). Later that day I got a call from a 'different' delivery company who said they were going to delivery the TV next day (on Thursday). OMG. Who is this new company calling me. I guess AGS farms out some of their deliveries. Ok, so the TV came, it was supposed to be "white glove" service, taken to the correct room, unpacked and debris taken away. Delivery guy was alone, said he is only to deliver to house but he agreed to take it to the room but of course I had to help, too bulky for one person. I unboxed, set up (I have done this many times over the years), TV WAS DEAD ON ARRIVAL. Took me about 2 more hours to get a hold of a SAMSUNG PERSON on the phone to return the product. I did get an RMA - boxed it up, called FEDEX as per instructions with RMA and return label, FEDEX came within 1 hour (what luck) TV delivered to my home, - TV returned the same day. I personally will never order from SAMSUNG direct again. Now waiting for refund to be credited to my CC.
Date published: 2024-04-12T00:00:00-04:00
Rated 5 out of
5 by
NeoRose from
Best TV I've ever owned.
I'm a long time Vizio buyer. I like their TVs simple straight forward good value. This is the first time I've ever considered paying over $1k for a tv, but I'll admit I'm pretty impressed with my Neo Q and I got it with a promotion so I got a 2nd tv for the price of 1. The bargain hunter in me couldn't resist. I have the 55' 4k version and it is beautiful. The image quality is gorgeous but the best feature is the operating system, it's smooth, fast, and well organized.
My Neo Q is easily the best tv I've ever owned. I would love to see the 8k version but there is so little real 8k content out there but I bet it is stunning.
Date published: 2024-04-22T00:00:00-04:00
Rated 5 out of
5 by
ajitkamble from
Best TV for Movies and Playing Video Games
Bright enough to overcome glare in a bright room.
Fantastic contrast and black uniformity with local dimming set to 'high.'
Good reflection handling, further helping it overcome glare.
For Gaming it's really good
Incredibly low input lag.
Supports every variable refresh rate (VRR) technology.
Great response time.
Fantastic contrast and black uniformity with local dimming set to 'high.'
Date published: 2024-12-07T00:00:00-05:00
Rated 5 out of
5 by
Stewart from
Buy this tv!
Best tv we have ever had. Smart features are very easy to set up and use. Picture and sound are great.
Date published: 2024-12-20T00:00:00-05:00
Rated 5 out of
5 by
Lisa from
Picture Out Of This World
The picture of this TV is excellent. It is the best I have ever seen. The remote and its system are also great. It is much easier that old ones were.
Date published: 2025-05-02T00:00:00-04:00
Rated 5 out of
5 by
drdb from
Easy set up, great picture!
So happy with our previous Samsungs that we bought another for our pied-à-terre. Highly recommend.
Date published: 2025-05-01T00:00:00-04:00
Rated 5 out of
5 by
J3ffT30 from
Great color
I use my TV as a computer screen for movie watching, video editing, and news browsing. It has great color and the 4K reolution and HDR works perfectly with my Nvidia display card.
Date published: 2025-05-21T00:00:00-04:00
Rated 5 out of
5 by
Gabriel777 from
I felt the TV is pretty good for the price overall
After spending some time with the Samsung QN85D, I can say it’s a well-balanced and thoughtfully designed TV. Samsung’s 2024 Neo QLED lineup continues to deliver strong performance, and this model sits in a sweet spot between premium features and practical value.
The design is sleek and modern, with slim bezels and a sturdy, minimalist stand. It blends well in almost any living room setup, and the overall build feels premium.
Picture quality is definitely a highlight. The mini-LED backlighting brings impressive brightness and contrast, even in daytime viewing. Colors are vivid but not overly saturated, and blacks are deep without losing detail in shadows. Whether you’re watching movies, sports, or gaming, the visuals are sharp and engaging.
Samsung’s Tizen OS runs smoothly and is easy to navigate. All the major streaming apps are available, and the setup process is straightforward—even for less tech-savvy users. The remote is simple and minimal, which some may appreciate, though others might miss dedicated buttons.
For audio, the built-in speakers are decent. Samsung’s Object Tracking Sound adds some spatial feel, but if you care about rich, cinematic sound, pairing it with a soundbar will elevate the experience.
Gamers will be happy to know the QN85D supports 120Hz refresh rate, low input lag, and VRR (Variable Refresh Rate). It performs very well with next-gen consoles, and Samsung’s Game Bar makes it easy to tweak settings on the fly.
If there’s anything to point out
Date published: 2025-05-25T00:00:00-04:00
Rated 5 out of
5 by
PandaGamer23 from
Fluid Gaming
As a gamer I thoroughly enjoy how smooth and fluid the picture is when it comes to playing my favorite video games!
Date published: 2024-07-02T00:00:00-04:00
Rated 5 out of
5 by
PopPop from
Bright beautiful colors
The picture is crystal clear with vibrant colors. The sound is amazing. Sounds like surround sound.
Date published: 2024-07-15T00:00:00-04:00
Rated 5 out of
5 by
Djcash from
Greatest tv ever
Brightest TV I've ever. Seen it's crystal clear I had a Phillips 85 I toolkit dawn and replaced it with this beautifulmodel samsung
Date published: 2024-08-25T00:00:00-04:00
Rated 5 out of
5 by
Sheena87 from
Sunset troubles
Very clear even during dusk, and lights are dim. Normally i have vision trouble, but now I don't have to guess.
Date published: 2024-07-10T00:00:00-04:00
Rated 5 out of
5 by
Grandpa from
Reliable as heck
I use Samsung products because they just work with no issues.
Date published: 2024-07-10T00:00:00-04:00
Rated 5 out of
5 by
Naserrr from
I like Samsung
I like Samsung ????..........................................
Date published: 2024-08-16T00:00:00-04:00
Rated 5 out of
5 by
Chop120 from
Great choice
Wonderful product to have. Everyone should have one
Date published: 2024-07-07T00:00:00-04:00
Rated 5 out of
5 by
MrMovie from
Awesome tv
We had an old ks800o tv with a one connect box and the box went bad i talked to several different agents about tvs and they led me to this
Date published: 2024-08-05T00:00:00-04:00
Rated 5 out of
5 by
Jasonlovecats from
Great graphics and great size
I bought this tv for my son and he like it he said the his game graphics became way better than his old TV and he said it make show and movie look a lot better.
Date published: 2024-07-26T00:00:00-04:00
Rated 5 out of
5 by
Aish43 from
Definitely A Great Purchase!
I absolutely love the TV, the quality of videos and movies played on it looks amazing and I was glad I decided to purchase it after I kept looking at it and debating. I love the fact that I don't need to change the input if I want to go from normal TV viewing to playing my Playstation 5. As soon as I turn on the console, the TV automatically switches over. The audio is fantastic, bass is subtle but you definitely hear the rumbling almost to the point where you can feel it. It's super easy to play something from my Galaxy phone on the TV as well. There's a wide selection of apps if you happen to use the TV instead of a Roku or Firestick, which I prefer honestly. I have some very niche streaming services I use and was delighted to find them as part of the offerings in the apps category. My only complaint, and it's more likely a user issue, not the TV, is that I can't fine tune the audio. On my old TV I had different sound profiles like "concert" or "games" or "theater". Either I haven't figured out where that is on the TV menu or maybe it is relegated to the only two sound profiles I saw. The last thing is that I love the remote does NOT need batteries!! You charge the remote by ambient light!! Truly one of the best purchases of 2024.
Date published: 2024-07-25T00:00:00-04:00
Rated 5 out of
5 by
Fast4action from
Quality not quantity
My friends and family loved the quality of it they offer to buy it from me every time they visit.
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of
5 by
Srvgupta from
Great product
Great product with excellent picture quality. Faster remote response and I am just loving it. It gas Great Dolby atmosphere sound clarity and feels like a theatre
Date published: 2024-07-29T00:00:00-04:00
Rated 5 out of
5 by
OtisTatamyer from
Fantastic!!!!
Best of rhe best HANDS DOWN!! The picture quality is unriales in my opinion and build quality os somethig Ive never before seen. Úes its a little pricey but it goes without saying that you very much get what you pay for!!
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of
5 by
Lalalala1711 from
This is a very good tv, the colours are so vivid .
I watch my favorite movies and series and play some games ,makes every magic world look so real.
Date published: 2024-10-04T00:00:00-04:00
Rated 5 out of
5 by
Brandensmom from
Yay for this tv!
Amazing display and graphics. Feels like I'm in the TV!.! 75" is awesome!
Date published: 2024-06-28T00:00:00-04:00
Rated 5 out of
5 by
Esarhaddon from
Inferior from top to bottom
My TV is the 55" Neo QLED QN700 which should be considered a total embarrassment. From the start, Samsung didn't have for the first 3 months anyone who knew enough about this TV to help me through my issues. Also, the processor (I'm Guessing the cause here) is SOOO insufferably slow that the Channel Lignup menu is almost worthless. It can take as much as an hour to populate the lineup of shows in this menu, as seen in the attached photo. I can't imagine any company so set on rushing the tech that they would release an inferior product like this. Then there is the Newer (about 1 year old) Menu for the setup. That has been totally rearranged and items that are frequently used, are buried in multiple layers of menu choices. This menu has been replaced via updates, Even the old menu on my older 43 in. 4K TV. This thing is an engineering disaster and is an example of how not to design and manufacture a product. I can see why it was taken off the market so rapidly.
Date published: 2024-09-11T00:00:00-04:00
Rated 5 out of
5 by
JPaul from
Great for movies. Horrible for Sports
If you like or love sports, do NOT get this TV. If you like or love movies and shows get this TV. It is not good for both. I enjoy both and football and hockey and the quality of the picture is horrendous. Like 1987 horrendous. Looked better on my grandfather's tuner TV. The football disappears in the air cause the processor can't keep up and the logo or emblem on a team with a white uniform is just white. My 2013 JVC has better picture than this 75 inch for sports.
Date published: 2024-09-08T00:00:00-04:00
Rated 5 out of
5 by
Samsungfan123 from
Crystal clear
This TV is amazing for movies, video games and watching sports all in 1
Date published: 2024-10-28T00:00:00-04:00
Rated 5 out of
5 by
Leve420 from
Samsung Smart tv
This TV offers a stunningly clear picture with vibrant colors and deep blacks. The smart interface is intuitive and responsive, making it easy to navigate streaming services and apps. Sound quality is decent, though a soundbar would further enhance the audio experience. Overall, a highly recommended television for those seeking an immersive viewing experience. It represents excellent value for the price.
Date published: 2024-10-27T00:00:00-04:00
Rated 5 out of
5 by
Yeffry from
This is a Great Product Great Quality
I like the way my games look the quality are perfect. Open world games look alsome.
Date published: 2024-09-03T00:00:00-04:00
Rated 5 out of
5 by
Crowns from
Has awesome features
Made the best decision when shopping for our new living room! I love it totally recommended
Date published: 2024-06-14T00:00:00-04:00
Rated 5 out of
5 by
HoteGuru from
Best brand
Best tv ever. All I own and buy are Samsung. All my kids have Samsung!
Date published: 2024-05-20T00:00:00-04:00
Rated 5 out of
5 by
Kiki927 from
I love this tv
I use it for everything playing games streaming and watching
Date published: 2024-05-24T00:00:00-04:00
Rated 5 out of
5 by
Mikejf from
Gaming experience with the tv
I tested the QN90D with the Xbox Series X while playing Halo Infinite. The colors were vibrant and the gaming action was smooth and sharp as I explored the vast world. I was particularly impressed with the glowing effects on vehicles, walls, and objects, especially in dark environments throughout the game. The TV conveniently features an enhanced gaming mode that automatically activates when switching to a game with the Xbox Series X and PlayStation 5. This mode optimizes the refresh rate, input lag, and other settings to enhance the gaming experience. Additional gaming features include Auto Low Latency Mode, AMD FreeSync Premium Pro support, and Super Ultra-Wide Game View.
Date published: 2024-06-01T00:00:00-04:00
Rated 5 out of
5 by
Sober1today from
Excellent picture and sound
Best TV I've purchased yet, clear picture and sound. I will recommend anyone looking to purchase a TV that Samsung has the best quality sets.
Date published: 2024-05-29T00:00:00-04:00
Rated 5 out of
5 by
JohnnyTOnami from
AMAZING TV!!!
HANDS DOWN THE BEST TV! We have had multiple televisions and finally found the one that out performs daily. This tv sets our living room apart and is great for sports, movies, and of course our kids cartoons. Samsung did it once again and proves that they are the ultimate tv manufacturers.
Date published: 2024-06-19T00:00:00-04:00
Rated 5 out of
5 by
Claire from
My Samsung TV
This product has awesome features and the speed is so fast. I love it!
Date published: 2024-08-02T00:00:00-04:00
Rated 5 out of
5 by
Neo2024 from
It's a great tv from samsung
Totally happy with this tv. Newly added to my samsung ecosystem. Fair pricing, good picture quality, excellent sound quality etc...
Date published: 2024-10-22T00:00:00-04:00
Rated 5 out of
5 by
Lilredville from
Amazing picture
The picture quality is so amazing. I felt like I was there. Sound is perfect.
You can add photo for screen savers and so many other options it's the best.
Date published: 2024-12-06T00:00:00-05:00
Rated 5 out of
5 by
NeemC from
HORRIBLE
Bought tv, was delivered damaged, Samsung said they can’t replace it. I would have to return it, wait for a refund and reorder. Customer service is atrocious. Spoke with eight different agents, return could not be processed and was escalated. Went 12 hours with no update, another agent said there was no record of an escalation. Out over a thousand dollars and my old tv was taken.
AVOID SAMSUNG.
Date published: 2024-11-30T00:00:00-05:00
Rated 5 out of
5 by
Disappointed from
Can't review if I can't get it delivered
Very disappointed with the shipper on this item. Originally ordered 1/15/25 with a 2/5 delivery. After daily emails that the delivery is on time, the 5th comes and even though it is an hour and a half away, it can't be delivered. Now its up to me to reschedule via their email and the next available date is 2/19. Have never had an issue before but RXO can't seem to get it the last 100 miles.
Can't try to voice complaint through Samsung as their automated system says the order number is invalid and won't let you proceed.
Frustration level is high and would just as soon cancel and be done with it.
Date published: 2025-02-06T00:00:00-05:00
Rated 5 out of
5 by
Aldissimo from
Hopefully 1 time thing
I was disappointed with the delivery. As far as the TV goes I'm unsure of the quality because when I received the tv it had a large crack on the bottom. Hopefully it was just a one time thing but it is definitely upsetting. I wanted to upgrade for the superbowl but now I have to wait until after to potentially upgrade.
Date published: 2025-02-07T00:00:00-05:00
Rated 5 out of
5 by
purplelady from
Great choice
Finally got a Smart TV in my study, where I spend 80% of my time. Haven't bought a TV in years, and saw that the screen was too small, and needed something more up to date with options to stream. This one was recommended by retailer. Good choice.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of
5 by
Crescentfallen from
Another great product from Samsung.
Wanted to get a new TV for the bedroom and originally ordered the 55 QNX1D back in November for just over 600 bucks and an 6-8week delivery date. I did cancel the order after seeing the Qn85d on sale. Got his one for under 600 and same day pickup at best buy.
The picture quality is amazing, definitely a great improvement from the 49 qled 6 series it replaced.
I still tweaking the picture to my liking. The screen is brighter and the darks are well, dark with no haze or bleeding. The home screen is very busy, I'm sure I can customize it. The old TV when I hit the home button a bar showed up in the bottom and all my apps that I normally use were there. I like that simplicity better. The TV is hardwired and software updated. It's very fast and streaming is amazing. The only thing I don't like is the remote. It's tiny, I prefer the old style curved remote.
Overall I'm satisfied with this purchase as I saved over over 800 bucks.
Date published: 2025-02-09T00:00:00-05:00
Rated 5 out of
5 by
Nada from
Great TV
Excellent picture and sound. Maybe numerical remote control would be good. This one is not for elderly people.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of
5 by
PLMnFlorida from
Outstanding Samsung NEO QLED TV!
I bought our 55” Samsung Neo Qled 4k tv three months ago and it’s by far the best Samsung TV we have ever had! Beautiful rich colors and outstanding image. It’s a real ultra high quality tv with all the bells and whistles one could ever imagine. It was so easy to set up with Samsungs’ automatic configuration program and afterwards, I took it from there. I was immediately excited from the magnificent sound quality directly from the tv before I started using my Samsung sound bar system. From my own personal experience, I’m impressed and extremely happy with our new Samsung NEO QLED 55” TV.
Date published: 2025-02-23T00:00:00-05:00
Rated 5 out of
5 by
JPag from
Great picture, terrible sound.
Great picture. The app interface is clumsy. I usually connect with my MacTV interface. The sound from this TV is terrible on its own. Much worse than my old Samsung LCD TV. They really want you to use a soundbar. I've piped the optical audio output through a converter into my stereo receiver.
Date published: 2025-02-28T00:00:00-05:00
Rated 5 out of
5 by
Ejgolden from
Great features
Picture Quality:
“The colors are absolutely stunning, and the brightness levels make HDR content pop!”
“Deep blacks and incredible contrast—feels almost like OLED but with better brightness.”
Smooth Motion & Gaming:
“I love the 120Hz refresh rate. Playing on my PS5 is buttery smooth.”
“No lag or screen tearing, and the VRR makes gaming feel seamless.”
Date published: 2025-03-20T00:00:00-04:00
Rated 5 out of
5 by
Dancinggirl from
My go to TV yet.
Love the color quality. But the sound has a tendancy to go up at times when music or a noisy sceen is on the tv screen. Dont know if it is designed to do that. Overall im happy with my choice.. i would recommend this tv. I wish i would have mounted it.
Date published: 2025-03-20T00:00:00-04:00
Rated 5 out of
5 by
Nicenewunit from
Great addition to my Primary bedroom
Needed to upgrade my TV as my former stopped being able to adjust the volume and the sleep timer didn’t always engage. This TV, purchased from Costco, came with an additional three year warranty which I fine very attractive.
The delivery was fast, set up easy and I’m enjoying my new picture.
Date published: 2025-03-20T00:00:00-04:00
Rated 5 out of
5 by
Nathan from
Incredible video quality
I bought this TV last winter. Sometimes I'd put on an HD fireplace video on and it'd be hard to distinguish from a real fireplace!
Video and sound quality is amazing!!
Date published: 2025-03-20T00:00:00-04:00
Rated 5 out of
5 by
SamsungLover from
Love it but...
I love my Samsung TV! It is one of many that I have had & 1 of 3 that I currently have! But on this TV, every once in a while, there is blue on people's faces & silhouette. I have tried everything to get rid of it but no success. I have never had this on any of my other Samsung TVs.
Date published: 2025-03-20T00:00:00-04:00
Rated 5 out of
5 by
PrinceAlli from
The amount of things you can do are limitless!
I love that alexa is built into this TV so many things you can do through your TV now, like checking the weather or playing music just by using your voice. I love the fact that there are so many different apps to download and stream! My Ps5 has never looked as amazing as it does now. I love this TV and it pairs amazing with my Soundbar for that amazing q symphony. I highly recommend it this TV!
Date published: 2025-04-11T00:00:00-04:00
Rated 5 out of
5 by
Oursamsung from
Samsung 55" QLED NEO
Thank you Samsung. I have a television I can finally use, just need the
Q symphony speakers to complete for perfect surround sound.
Date published: 2025-03-30T00:00:00-04:00
Rated 5 out of
5 by
arnie56 from
Samsung 4k 55”
Got this for my senior citizen mother. Loving the solar - thin remote!!
Date published: 2025-03-20T00:00:00-04:00
Rated 5 out of
5 by
Fred2025 from
Amazing TV
I use Samsung for the home theater, along with the sound board, and it was amazing. Like a move theater inside your living room, especially when it comes to background sound in the movies. Amazing
Date published: 2025-04-23T00:00:00-04:00
Rated 5 out of
5 by
Ra22b3rry from
Clear color
I like the color nice and clear. The remote can be a pain sometimes, overly sensitive. sometimes I use my older remote for channel numbers instead.
Not sure if its my Samsung account , all my apps had to be resigned in. The only way I could get my CBS app was to go into my Roku speaker in a HDMI location. Getting used to it and enjoying the Alexa which is connected to everything except my CBS app.
Date published: 2025-04-20T00:00:00-04:00
Rated 5 out of
5 by
Magoo26 from
Picture and sound
The picture is excellent definitely worth the money, but the sound sometimes rises and falls on its own with no explainable reason not touching the remote at all. Don’t understand it, but I put up with it.
Date published: 2025-04-19T00:00:00-04:00
Rated 5 out of
5 by
Larsenbj from
Qn85D - Easy setup and great picture
Bought this 55” tv for our bedroom. Setup was simple and the apps and settings automatically populated after syncing with our other Samsung tv and our Samsung account.
Date published: 2025-04-19T00:00:00-04:00
Rated 5 out of
5 by
Cola from
Best TV picture and no Glare!
The look on my daughter's face was amazing enough, but the picture is something I have never seen. The lights, the colors; I'm so happy!!!!
Date published: 2025-04-21T00:00:00-04:00
Rated 5 out of
5 by
Lovesamsung from
Love Samsung
I just purchased my 7th Samsung tv, 55” 4k model QN55QN85, absolutely love it. My Samsung tv 65” in my loft is nearly 25 years old and still going strong. I have another Samsung 65” in my finished basement. I even use an older 43” to carry out (and back in each day) to my screened in porch in the summer. I have purchased Samsung tv’s exclusively all of my like, they are simply the best!
Date published: 2025-04-19T00:00:00-04:00
Rated 5 out of
5 by
ROBERT from
QN85D Samsung Neo QLED 4K TV
GREAT. JUST LOVE IT. IT HAS A GREAT COLOR. WOULD BUY IT AGAIN.
Date published: 2025-06-07T00:00:00-04:00
Rated 5 out of
5 by
Barleycorn from
Having fun with my QLED 4K,just need Q Symphony
Streaming and watch video no games yet but my Q symphony sound, stay tuned ??
Date published: 2025-07-17T00:00:00-04:00
Rated 5 out of
5 by
BrianM from
QN85D Samsung Neo QLED 4K TV
This TV has a great picture. Smooth image transition when watching sports. Bright enough for my covered patio.
Date published: 2025-07-20T00:00:00-04:00
Rated 5 out of
5 by
Tvlove from
The product has great features
The Picture is really good. Way better than my last tv. The sound is really good too. No regrets.
Date published: 2025-07-30T00:00:00-04:00
Rated 5 out of
5 by
Unhappyuser from
Picture issues
I use my samsung tv for watching cable and streaming shows. No gaming. My only complaint is the quality of the picture. For example, white uniforms in a baseball game can look blue depending on the camera.
Faces of newscasters can be very red. The picture can be fuzzy at times. I have talked to support and they have had me try a number of different settings but nothing has improved the picture. I think I would be unlikely to buy another samsung tv after experiencing these issues. I have another samsung tv that is over 10 years old and the picture has always been terrific.
Date published: 2025-10-01T00:00:00-04:00
Rated 5 out of
5 by
Sweety06 from
Only TV watch.
Ever since I start watching TV on Samsung I've never went back and this has been almost like 10 years now I upgrade maybe every 5 years or so as a matter of fact all I have is Samsung watch phones I really think they want the best products ever I love their specs the apps and the function on a TV I love watching Samsung TV itself Samsung Plus it's Claire the volume is phenomenal with all the Adobe around sound plus my Samsung surround sound if you have to get a TV let it be a Samsung it won't disappoint
Date published: 2025-10-13T00:00:00-04:00
Rated 5 out of
5 by
WatchingMovies from
Great picture and super value. Excellent
Streaming movies and TV series.
Binge watching favorites.
??????
Date published: 2025-10-13T00:00:00-04:00