Ruckus End User WatchDog Premium Support - technical support - for Ruckus ZoneDirector - 1 year
Mfg # 841-1201-1LER
CDW # 4563188
Software Details
- Technical support
- management license
- academic
- Universal Service Program for Schools and Libraries (E-Rate)
- 1 year
- for Ruckus ZoneDirector
- 1 access point
- K-12 Schools
- phone consulting
- 24x7
Know your gear
Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its smart Wi-Fi systems. Resellers and distributors can offer these support services to their customers, drawing directly on the highly qualified resources of Ruckus Wireless. WatchDog Premium Support delivers premium web support access with an online knowledge base, complete documentation and user forums. In addition, Ruckus Wireless technical support professionals are available via: phone, e-mail, support web and chat.
Through the support web, Ruckus Wireless makes the software updates available to customers. Software updates include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs. WatchDog Premium Support customers are also entitled to advanced hardware replacement on controllers if required.
Through the support web, Ruckus Wireless makes the software updates available to customers. Software updates include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs. WatchDog Premium Support customers are also entitled to advanced hardware replacement on controllers if required.