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RSA Basic Support - technical support - for RSA Archer Business Impact Anal

Mfg # GRC-BIA-P-T6-B-ALTTEC CDW # 5024000
Software Details
  • Technical support
  • perpetual license
  • volume
  • phone consulting
  • 9x5
  • for RSA Archer Business Impact Analysis
  • 100 employees
  • Tier 6 (<75000)
  • 1 month
  • response time: 2 h
View Tech Specs

Know your gear

Basic Support provides assistance with installation and operations of RSA solutions and products and helps to resolve problems that are inconsistent with documented behavior. Basic support includes Telephone and E-mail Support, SecurCare On-line and Software Releases.

Telephone and E-mail Support is a technical support for your technical issues is available during 8am to 5pm, your local time, Monday through Friday. Their state-of-the-art support centers are staffed with highly qualified technical support engineers with experience in RSA software and hardware technologies.

You will have 24 x 7 access to SecurCare Online (SCOL) their on-line e-support center. SCOL provides web support, including on-line case management and an extensive knowledge base. Also, you receive a subscription to RSA SecurCare Notes, which impart support information proactively and help mitigate risk.

As a RSA customer, your entitlements include patches, maintenance and major releases of software updates and upgrades, which keep your sys

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This item was discontinued on October 06, 2022