Quest Software Premier Support - technical support - for Quest One Identity Manager - 1 year

Their highest level service offering is designed for organizations with complex environments that require a closer dayto-day relationship with our support team and a more proactive approach to technical assistance. Customers who select Premier Support receive 24x7 support, which includes faster response times, direct access to senior support engineers and a designated Technical Account Manager (TAM). Your TAM becomes your trusted advisor, acts as your go-to advocate for support issues and delivers a wide range of services tailored to your unique needs.