Priority Service (CDW Configuration Services)
$21.99
Mfg # PRIORITY-INSTALL
CDW # 1625768
Know your gear
SCOPE OF ENGAGEMENT
This SCOPE OF ENGAGEMENT ("SOE"), together with the Agreement between the CDW entity selling the Services described herein ("Seller") and the customer ordering such Services ("Customer") shall be deemed to be a contract upon Seller's acceptance of Customer's order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• All equipment required for install will be unboxed
• All equipment will be thoroughly inspected for physical damage or blemishes
• The system will be by powered on to check for hardware compatibility and POST errors
• Any defective components will be replaced from CDW’s inventory
• The system will be configured to customers’ specific requirements
• Provide expedited Configuration Service(s) for a single system
• Guaranteed expectations within defined guidelines for the completion of critical configurations
• All configurations undergo a comprehensive Quality Control process
• The configured system will be re-boxed for shipment
ASSUMPTIONS
• Seller’s Account Manager will create install configuration and include service part number(s)
• Seller’s Account Manager will enter any additional instructions in to the Installation Notes of the order
• Normal Configuration Services charges are applied
• Orders with Priority Service must be picked by 3PM
• Quantities greater than 50 require pre-approval
• Any single device receiving Configuration Service(s)
OUT OF SCOPE
• Any performance tuning, system optimization or similar activities
• Performing any Services not specified herein
• Orders with combined Configuration Services and Special Operations Services
• Orders for ineligible products or services
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order
PROJECT-SPECIFIC TERMS
Any changes to this SOE shall require a Change Order executed by both parties.
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions ("Contact Person").
TERMS AND CONDITIONS
This SOE shall be governed by Seller's "Terms and Conditions of Product Sales and Service Projects," which are accessed via the Terms and Conditions link on Seller's website (the "Agreement") and are incorporated herein.
This SCOPE OF ENGAGEMENT ("SOE"), together with the Agreement between the CDW entity selling the Services described herein ("Seller") and the customer ordering such Services ("Customer") shall be deemed to be a contract upon Seller's acceptance of Customer's order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• All equipment required for install will be unboxed
• All equipment will be thoroughly inspected for physical damage or blemishes
• The system will be by powered on to check for hardware compatibility and POST errors
• Any defective components will be replaced from CDW’s inventory
• The system will be configured to customers’ specific requirements
• Provide expedited Configuration Service(s) for a single system
• Guaranteed expectations within defined guidelines for the completion of critical configurations
• All configurations undergo a comprehensive Quality Control process
• The configured system will be re-boxed for shipment
ASSUMPTIONS
• Seller’s Account Manager will create install configuration and include service part number(s)
• Seller’s Account Manager will enter any additional instructions in to the Installation Notes of the order
• Normal Configuration Services charges are applied
• Orders with Priority Service must be picked by 3PM
• Quantities greater than 50 require pre-approval
• Any single device receiving Configuration Service(s)
OUT OF SCOPE
• Any performance tuning, system optimization or similar activities
• Performing any Services not specified herein
• Orders with combined Configuration Services and Special Operations Services
• Orders for ineligible products or services
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order
PROJECT-SPECIFIC TERMS
Any changes to this SOE shall require a Change Order executed by both parties.
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions ("Contact Person").
TERMS AND CONDITIONS
This SOE shall be governed by Seller's "Terms and Conditions of Product Sales and Service Projects," which are accessed via the Terms and Conditions link on Seller's website (the "Agreement") and are incorporated herein.
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