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Poly Savi 8200 Office 8210 Headset

Mfg # 207309-01 CDW # 5296939 | UNSPSC 43191638

Quick tech specs

  • Up to 13 hours talk time,up to 50 hours standby time
  • Battery capacity: Mono 490mAh; Stereo 700mAh
  • Charge time: 3 hours
  • Audio profiles: Advanced Audio Distribution Profile (A2DP); AVRCP; Bluetooth Hands-Free Profile (HFP); Bluetooth Headset Profile (HSP)
  • Headset wireless range: Line of sight: 580 ft/180 m; Typical office environment: 180 ft/55 m
  • Rechargeable,replaceable,- lithium-ion polymer
  • Wireless technology: DECT 6.0 and Bluetooth v4.2
  • Codecs: G726,G722,Broadvoice32,O- PUS/CELT 16
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Poly Savi 8200 Office 8210 Headset

This Item: Poly Savi 8200 Office 8210 Headset

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Poly Savi 8200 Office 8210 Headset is rated 3.48 out of 5 by 23.
Rated 5 out of 5 by from Main features - great but NOT multimedia streaming I am using plantronics wireless headsets for many years (starting from C55 and then savi 7xx series) and they were always good though the latest 8220 which I bough because of stereo headphones with good quality multimedia streaming clearly has either hardware or firmware issues. When I connect my phone (Iphone SE with latest 12.4 ios) and stream music via bluetooth via multimedia mode (best quality) I have constant distortions and quality issues: phone sits within 70 cm from the base and I am sitting at the same desk where both phone and base are. When I try to walk around within 20 meters quality drops and connection becames unstable from the first meters... I tried it both at home and in the office - same result. Firmware is 38.15 (latest that plantronics hub offered)
Date published: 2019-08-07T00:00:00-04:00
Rated 5 out of 5 by from Good but could be improved.. Received and set up was easy. Quick start guide provided details on set up and pairing, which was very easy (easier than some speakers). I should note I did not set up the headset to work through my computer. I am also not typically a headset-anything user (gaming, phone, etc.) so I have a bit more unfamiliarity with headset usage than some. It’s been years since I’ve used a Bluetooth. Headset extremely comfortable. Lots of points of adjustment, such as each ear can swiveling, and padded. Lightweight so could wear for up to hours at a time, though they are leather so can get a bit warm resting against the ear. Boom mike allows for either side of head. There is an on-off switch in the headset. Buttons on the base show which device the headset connected with (options are computer, cellphone, and, if hooked in with optional adapters, a landline. I did not test that option as I don’t have a landline or VOIP). The volume worked well, as there is a volume slider on the headset or use the phone. Test calls indicated that people picked up no background noise (this included doing dishes, running water and the like). That was great. However, range of the headset was touted to be impressive and maybe I expected more but I got 100 ft and call would go garbled in the test call side and then suddenly hang up. This was consistent. If I stayed within that range I was fine. There was no warning on my end, no beeping or anything to warn me call fidelity was lost and it would hang up. I would have liked a beep or some warning. Calling and pickup was a little frustrating, as the set up was intuitive but not this aspect. With iPhone marked as connected and headset on, I expected a call I was making to ring through the headset and go through immediately via the headset. This never happened. Despite being securely connected before dialing, calls would never ring through on headset and the moment someone would pick up, it would flip back to iPhone. The no ringing feedback meant I did not know if they picked up and with it reverting to iPhone upon connection, there was some scrambling so I could hear them. If someone called me, it would ring through the headset (awesome) but immediately revert to the iPhone upon picking up the headset and dropping the mic. Found this a bit disappointing. On a personal level, because I’m out of habit of wearing a headset for anything, I found myself disliking how I sounded through the headset. My voice would be very muffled and distorted, making me try and focus too much on what I thought I said rather than a conversation. Did not affect the caller. This was probably just a personal thing but it was distracting enough I stopped using the headset for a while. Overall review: I think this would be a great headset for anyone who anticipates being a heavy user of a headset. It’s comfortable and has good reviews for test listeners. Someone else may be more dedicated to investigating the connection switching for calling/pickup. For a casual user like myself, who either uses the phone on speaker or does own a bluetooth (somewhere), the issue of connection switcharoos was frustrating. It kept me from using for casual calls and the range dropping calls in my house also kept me from using the headset for long dedicated calls, because apparently I like to move around the house.
Date published: 2019-08-09T00:00:00-04:00
Rated 5 out of 5 by from Decent I tested the Savi 8220 on both my mobile phones and on Discord. The sound quality was decent but subpar to the Plantronics Voyager series headsets I have especially with music. The mic was decent but required some tinkering with settings in Windows and Discord so my friends could hear me. The one thing that I really noticed the Savi excelling at was the active noise cancellation. With it on, it drowned out the HVAC above me, which I didn't realize was quite as loud as it apparently is until it was cancelled out!
Date published: 2019-08-01T00:00:00-04:00
Rated 5 out of 5 by from Get your help Desk upgraded This is a very good headset for the help desk , noise cancellation is good and voice is very clear.
Date published: 2019-11-19T00:00:00-05:00
Rated 5 out of 5 by from Great, flexible, featured headset Have used the Savi before and still enjoy the flexibility of it (mobile phone, desk phone, PC options to toggle. First time using the duo with noise cancellation and love the sound quality, comfort of ear cushions and ease of setting up.
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from Savi 8200 Review Good: The Savi 8220 headphones are great for Skype meetings. Sound is clear and crisp. I wouldn't say these are hi-fidelity headphones but for the purpose of phone conversations, they are excellent. I did not have to mess around with the base unit. ANC: Noise cancelling was ok. I can still hear people around me talking but at lower levels with the ANC on. Wireless Range: WOW!!! The range is absolutely fantastic. I could pretty much walk anywhere in the house and still have an excellent connection without any drops. Battery life was also good as it pretty much lasts all day for me. Not so Good: Power button could be bigger in size and also the location of the sliding button is not convenient. When a phone call is being made from the cell phone, the audio/source button has to be pressed to connect. It's also kind of inconvenient to press it every time I need to play a video on the phone. As soon as a video finishes playing, it disconnects. I have to tap the audio on the base to connect again to listen to the audio for the next clip.
Date published: 2019-07-25T00:00:00-04:00
Rated 5 out of 5 by from Great audio once connected. I received the Savi 8220 to evaluate a little over two weeks ago. Using Bluetooth I was able to connect the headset to MacBook Pro, iPhone 6S. I connected the base hardwired to a Panasonic 6.0 Plus landline. The headset has great sound and noise canceling qualities and the boom mic provided was clear to the callers on the receiving side. The one issue I found was switching sources. If I went from the iPhone to the landline, the Bluetooth wasn't always recognized unless I re-paired the headset. The headset doesn't seem to be Siri compatible. The bottom line, if you are looking for headset to use in busy office (noisy) where you spend your day using a land line, either making or taking calls, the Savi 8220 would be the headset to use.
Date published: 2019-07-22T00:00:00-04:00
Rated 5 out of 5 by from great sound. not a fan of the base... I received this from the FANWARE program.. perfect timing since my previous headset broke. These can do hard line phone, BT, and PC USB. Its really nice since the PC USB connection is still wireless with DECT. Great sound, comfortable to wear, fairly easy controls. The volume ring is a bit small, so its harder to grab, but not bad.. The BT connection has been on and off.. still working that one out. Overall its a great headset, my only real complaint is that I find it hard to get the headset back on the stand...it takes some work to line it up just right.
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from Great Range. Exactly What I Needed With my office on one floor and my kitchen on another, just getting a cup of coffee can sometimes be a strain to stay on/involved in calls. Since connecting this headset, which was as simple as it gets, I can now roam up to my 2nd floor and still have clear communications, including talking on both my Skype and Circuit calls. The headset and base itself is quality made and sturdy! I should be testing the longest range to the 3rd floor in the future and will report back on that, but so far this has been a godsend, as I constantly am on calls.
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from Fantastic fit. Slightly difficult software. These are the most comfortable, well balanced, feature packed headphones I've ever owned. The fit is fantastic. The headband is adjustable but not too tight at its most closed position. The padding around the ear is extremely comfortable and fine for long hours of wear at a time. It's got your standard features built into the headset itself like volume control and mute but it also has the noise canceling capability there as well. You can connect it to a standard phone, a blue tooth phone and a pc and the base allows you to quickly and easily switch between devices. Cons: Putting the headset in the charger is slightly awkward but it's still relatively easy to see if it's seated and charging. The software can be touchy when you're first installing it. Uninstalling and reinstalling seemed to work as a solution. The Plantronics Hub may or may not be accurate - it's difficult to tell. Biggest issue - If your pc is set to boot to usb, and many are because of the trend towards jump drive recovery for windows being employed, you may want to unplug the usb cable from your pc before rebooting. I spent over an hour trying to diagnose why my PC would not boot before I undid the most recent change by unplugging the Savi 8200... I was able to restart my pc without issue after that. Bottom line is that this is a fantastic headset. You just have to know how to use it and what the quirks are. Even with the challenges I'd have zero doubt about making the purchase.
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from Great features and very comfortable I recently started working from home and I use my laptop to answer calls from my office phone and I have my work cellphone as well. This is the perfect headset for my situation. My laptop has a lot of security protocols on it so I’m not able to install software so I connected it to my personal PC first for updates and paired it back to my work laptop. This headset is both functional and comfortable. My personal preference would be to have only one ear up as opposed to two, but I just moved the left ear up behind my ear and used it that way. Setup was simple and it paired to all of my devices quickly. Excellent headset and would highly recommend it.
Date published: 2019-07-26T00:00:00-04:00
Rated 5 out of 5 by from Not Recommended I purchased the 8220-M almost immediately after it came out and unfortunately I got bit by some major issues. For PC calls, the headset would constantly drop out making it almost impossible to hold a conversation. When I would connect to mobile, the call quality was ok, but the side buttons never worked reliably. In one case, I pushed the side button thinking I had hung up, but I was still on the call and my customer heard us discussing internal matters. After being fed up with this, we tried searching for an updated firmware to correct the issues, and there was nothing for several months to address this. We spent a lot of money to ensure we got a good quality headset thinking we would upgrade the entire office at some point, but we simply had to move on as this just wasn't going to work.
Date published: 2019-04-17T00:00:00-04:00
Rated 5 out of 5 by from Perfection This headset is a masterpiece. The experience of making a simple call is greatly improved by this unit. I make a moderate number of lengthy calls, the ability to stay comfortable on these calls is quite valuable. The location of the boom mic, the comfortable earphones, and the volume all contribute to this unit. I am incredible satisfied.
Date published: 2019-01-08T00:00:00-05:00
Rated 5 out of 5 by from Needs work Got one through work to replace the cs510, Pros: comfortable, easy to switch between devices although has a learning curve as well especially if you are switching back ad forth and are using the headphone buttons, sound quality better than cs510 Cons: echo issues that seem to persist no matter how many times I adjust it, for such an expensive headset was expecting better, constant complaints about either not being able to hear or hearing lots of background noise and static. Being that the main purpose of this headset is to have distraction free conversations having these issues makes using this product extremely annoying, never had these issues with the cs510
Date published: 2019-03-30T00:00:00-04:00
Rated 5 out of 5 by from Excellent product I work from home and this headset is perfect. I can go anywhere in my home or my yard while still connected clearly. I can do this with PC based communication (Gotomeeting, Skype, etc.) or with Bluetooth on my phone (I just have to leave my phone near the base station).
Date published: 2019-06-24T00:00:00-04:00
Rated 5 out of 5 by from Good if you sit next to your phone If you sit next to your phone, this is a great device. If you move away from your phone, the ringtone is so low you will struggle to know a call is coming in. And there is no way to change this.
Date published: 2019-07-04T00:00:00-04:00
Rated 5 out of 5 by from comfortable but several issues Product has issues blocking immediate voice. People are informing they cannot hear me when I'm talking, I have to constantly move the mic so that people can hear me. [This review was collected as part of a promotion.]
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from null The product works nicely. I like the swivel microphone, as I wear it on right and my wife prefers the left. Good coverage overs the ears, quality sound. Does a great job of blocking out 95% of outside noise. I do not know that this head set could attach to my office phone or plug into my comuter but after getting it all connected eveything worked great
Date published: 2019-07-27T00:00:00-04:00
Rated 5 out of 5 by from Fits really well When it worked, it was great.I had a hard time keeping it connected to my phone. After each call i had to reconnect the device. At max volume it wasn't loud enough.
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from When oh when will this work with an iPhone Bought as this would work with an iPhone via bluetooth and via my pc. It has never worked with iPhone as if you try and answer the call on the base unit or the headset it just hangs up the call. Called Plantronics UK customer service to be told they are aware of the issue and working on a firmware update. As I liked the unit I decided to wait, however that was in February 2019 and here we are in July 2019 and still no update to work with iPhone and no timescale either, was originally promised it would be April, then June etc. Now of course it is too late to return as not fit for purpose....really not happy and £280 wasted
Date published: 2019-07-09T00:00:00-04:00
Rated 5 out of 5 by from Good in part I was amazed at the sound of the unit when I used it with my Polycom VVX600. The sound was so clear it actually took some time to get use to. This unfortunately was not the case with for the bluetooth (via Android) or the USB to PC connection. The sound for the latter connections was poor, tinny and lacking in volume. I worked with support for over an hour and was advised to return the unit but upon inspecting the reviews, I see that there is a problem with the unit in this respect. I love the options to be able to switch between the various devices but I do not think I would use the device via bluetooth or via the PC. I will likely return this and look for a comparable model.
Date published: 2019-08-21T00:00:00-04:00
Rated 5 out of 5 by from Smartest headphones I've known!! I've been using these for about 2 weeks now and really put them through the ringer. First off they were so simple to set up and hook up to all my devices which I was worried about before I received the product. There's a diagram that makes it so simple so I encourage following that. Now once plugged in and charged, I started having FUN with the most comfortable headphones on my ears; so soft and supple!! I realized I could switch seamlessly from my desk phone to watching a movie on my computer and then to my cell phone when a call came in just with a click of the top buttons! The 'Answer' button is nicely located, the 'Mute' button I'll need a little getting used to and you can also adjust the volume too. Best thing is I can do all that from the headphones. Didn't have to switch headphones and tangle a bunch of wires in the process. It was nothing short of AMAZING! The SAVI 8220 is going to make my life and OCD with cords so much less stressful, my desk clean and neat as well as simple. It truly is the smartest device & headphones I've ever known! Smart Savi makes my work life less stressful, plain and simple! I almost forgot to mention how you're not confined to your desk with the wireless technology!!!! I could scream it's so wonderful!! Don't hesitate, get yourself the Savi 8220 today! I don't know how I've lived without it this long!!
Date published: 2019-07-29T00:00:00-04:00
Rated 5 out of 5 by from Great sound! Received these a little over week ago and they are pretty cool.
Date published: 2019-07-29T00:00:00-04:00