Plantronics EncorePro HW520 - headset is rated4.38 out of5 by8.
Rated 5 out of 5 byHop33 from Great, noise canceling headset!I bought this product for one of my co-workers and she couldn't believe how effortlessly it hooked up to the phone. Other callers can hear her clearly and the noise canceling ability is top notch! [This review was collected as part of a promotion.]
Date published: 2016-02-17T00:00:00-05:00
Rated 5 out of 5 byHyatt from Excellent!I bought these headsets for my PBX operators and they love them. Good clarity and noise reduction, also comfortable. [This review was collected as part of a promotion.]
Date published: 2017-09-14T00:00:00-04:00
Rated 5 out of 5 byCFarley from Not impressed with durabilityI was searching for a durable headset for a call center environment. So far we have had two stop playing audio, one had the plastic housing for the adjustable over the head piece crack, and one had the thin wire rip out. Oh, and one had the buttons installed backwards, so hang up is mute and mute is hang up. So 1 in 10 have had problems in 4 months of use. I am pursuing warranty replacements but the hassle of it is an additional annoyance.
Date published: 2018-06-11T00:00:00-04:00
Rated 5 out of 5 byAdamS from nullLove it!! Sometimes you gotta pay what it's worth!! [This review was collected as part of a promotion.]
Date published: 2016-03-28T00:00:00-04:00
Rated 5 out of 5 bydonny from Encore Pro: Nice headset and comfortablePurchased for two of our office users and they are extremely happy! [This review was collected as part of a promotion.]
Date published: 2016-02-05T00:00:00-05:00
Rated 5 out of 5 bycindinj from Quality sound but OUCHI'm using this for call center work at home so I have to wear it for 8 hours a day. Every time I've used it I have a headache by mid-day. There is no adjustment across the top for head size and I have a smaller head - but it's too tight. It grips my ears so tightly that they actually hurt after a few hours. Not a great design. Shopping for something new. I wil say the sound is fine.
Date published: 2014-12-24T00:00:00-05:00
Rated 5 out of 5 byCamm from Great headsetWasn't aware I had to get an adapter and ended up getting the MDA100 QD which is working great.Main issue besides the adapter is the length of the cable. It's so small and because of this the adapter connection is heavier which makes the cable get in the way. If the cable was longer the connector would be further away and I could keep it on the table and not dangling in front of me.
Date published: 2017-09-27T00:00:00-04:00
Rated 5 out of 5 byOcasio from Great Sound. Poor designPlus:Great SoundExcellent Noise CancellingWorks well direct or with M22Cons:UncomfortablePoor DesignBad CraftsmanshipPlastic Piece that holds headbands snaps quicklyI order about 60-70 of these a year. In the past 3 years since they discontinued the excellent HW251 I have purchased about 230 and returned about 65 for warranty replacement. 49 of those for the plastic snapping.
Date published: 2019-09-20T00:00:00-04:00
Rated 5 out of 5 bybill1023 from fell apart in less than 6 monthswas provided the 520 headset at work and while the features are great, the plastic portions that connect the speakers to the headband separated and the entire unit fell apart after 6 months of 8 hour m-f usage; not an isolated incident as my cube mate's fell apart faster than mine did
Date published: 2017-05-10T00:00:00-04:00
Rated 5 out of 5 byQueentel from Excellent HeadsetWe are limited in Budget and these headsets are a wonderful headset. They are adjustable and comfortable to wear. My central station girls gave them all thumbs up. From my past experiences with Plantronics I knew they would be a hit. Plantronics knows headsets.