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Quick tech specs
  • Technical support (renewal)
  • PANDB URL filtering
  • phone consulting
  • 24x7
  • for Palo Alto Networks Perpetual Bundle for VM-100: Threat Prevention
  • Global Protect and WildFire
  • 1 year
  • response time: 1 h
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Know your gear

With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service. Organizations choose Premium Support for faster assistance and increased support engineer availability for critical issues.
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Terms and Conditions

These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.

The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.

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