Quick tech specs
- Case offers maximum efficiency and convenience
- Dauntless (Green) color adds a premium look to the gadget
- An excellent choice for your smartphone
- Manufactured with plastic material for durability
- Impact Resistant durability for better reliance and usability
Know your gear
Designed and engineered by LifeProof to keep pace with your pursuits, OtterBox FRĒ with MagSafe, the WaterProof iPhone 14 Pro case, is sealed to go everywhere and built using 50% recycled plastic. Always slim with a modern silhouette, OtterBox FRĒ with MagSafe is tough and sustainable. It works seamlessly with MagSafe chargers and accessories to keep pace at home in the office, the ocean and the gallery opening
Enhance your purchase
OtterBox iPhone 14 Pro OtterBox FRĒ Case for MagSafe is rated
3.00 out of
5 by
228.
Rated 5 out of
5 by
Cw12 from
Designed to save phone, ended up destroying it
Bottom magnet came out, clearly came unstuck, resulting in a high point and a pressure point which resulted in destroying the rear of my phone. Have been quoted $960 nzd to fix it, half the price of the phone. Had only had a few months and only opened twice, once to take check it was clean and the 2nd time to show the grandparents the phone without a case, ( that is when if found it destroyed.) now I’m out NZD $117 for case and $969 plus down time for a repair = $1086. Previous lifeproof cases I never had an issue with, so hoping this was just a one off occurrence
Date published: 2023-05-10T00:00:00-04:00
Rated 5 out of
5 by
Terry from
otterbox Fre
This is my fourth OtterBox FRE on three different phones. Obviously I like and trust them. My last one however had the door to the charging plug opening break and not lock closed rendering it Not waterproof. I am happy to see a different plug on the new model for my iphone 14 pro. I now use through the case wireless charging as much as possible.
Date published: 2023-07-03T00:00:00-04:00
Rated 5 out of
5 by
blockhead from
Camera lens cover is a busy
The camera lens cover got scratched within 2 months and ruins the whole reason I was excited about this cover. Photos look like I smeared butter on the cover.
Date published: 2023-07-03T00:00:00-04:00
Rated 5 out of
5 by
meg1242 from
Waste of money
Same issue as so many others. While it may protect my phone, the camera cover is absolute garbage. Within just a few weeks, the lens protector is so scratched that I cannot do a key part of my job with it- taking pictures and videos. I am not rough with my phone. It's either sitting on a table/desk, in my purse or in my pocket.
I am the type who never buys something this expensive but, because my phone is an integral part of my job, I wanted to ensure it was protected.
BIG regret. Don't buy this case if you want to use your camera.
Date published: 2023-07-17T00:00:00-04:00
Rated 5 out of
5 by
Mikeb0376 from
Junk
No it’s not. 5 months in and the camera screen is discovered/smudged by something. Complete garbage!! Can’t find manufacturer warranty info.
Date published: 2023-07-16T00:00:00-04:00
Rated 5 out of
5 by
Carson from
Bad case
Screen protector so scratched after 1 week of normal use. Camera won’t focus. Face ID doesn’t read.
This case is junk and overpriced
Date published: 2023-07-16T00:00:00-04:00
Rated 5 out of
5 by
Dalton from
Poor quality screen and camera protection
It’s so far has protected my phone well. But the screen and camera protector are very poor quality. The screen protector started getting scratches the first week. And now a couple months later the camera protector is so scratched and smudged all my photos look hazy. Not the quality I expect for a the price of the case.
Date published: 2023-07-20T00:00:00-04:00
Rated 5 out of
5 by
Eric from
Poor Sound and Tactile Touch
I used to love Otterbox but no more! I have Iphone 14 pro and the Fré model. the sound is muffled and the touch pad needs heavy push to work. Basically it's a terrible product because the tradeoff of having heavy and waterproof protection vs being able to hear or ability to compose messages is negated, makes no sense and obviously there is some deeply rooted issues in their company in terms of internal communication, product design/performance, etc. Good luck Otterbox.
Date published: 2023-08-07T00:00:00-04:00
Rated 5 out of
5 by
Thomas1234 from
Blurry pictures
Good protection for your phone, but the cover over the camera lens over time gets so blurry your photos looks awful!
Date published: 2023-08-06T00:00:00-04:00
Rated 5 out of
5 by
Byron from
Best life proof case every
The lifeproof fee cases are the best on the market far as protection I’ve been using them since day one on all my devices only issue I hate is the camera lens gets scratched up and makes your picture blurry but you can always get a free replacement
Date published: 2023-08-02T00:00:00-04:00
Rated 5 out of
5 by
Cara from
Not the same quality as the Lifeproof
I used Lifeproof Fre cases for years and adored them, but Otterbox's promise of this being the same case is flat-out false. I've had my newest one for 6 months and already can't even use it. The screen protector has scratched so badly I'm having issue being able to use my touch screen, and the camera lens cover has scratched so much I have to take the back of the case off to take photos. The back of the case around the MagSafe ring has also warped very badly. I have not been tough on this case - it stays in my pocket most of the time, occasionally in a lined pocket in a hiking pack. There is no reason for this level of scratching and damage after this short of a time. By comparison, I had my last Lifeproof case for 4 1/2 years, and actually gave it to a friend for their phone when I got a new phone.
Giving it 2 stars instead of 1because I have dropped my phone without any damage. However, I've now gotten to the point that the case is unusable due to the scratching, so its level of protection doesn't matter. I won't be buying another Otterbox case.
Date published: 2023-07-23T00:00:00-04:00
Rated 5 out of
5 by
Andy from
Really disappointed
Really disappointed in this case. Only one month after purchasing I did a leak test and it leaks. Also; the covering over the lenses is so distorted it’s unusable.
Date published: 2023-07-31T00:00:00-04:00
Rated 5 out of
5 by
Casey from
Terrible
Terrible phone case can’t hear anything when trying to talk on the phone!
Date published: 2023-07-25T00:00:00-04:00
Rated 5 out of
5 by
Becky from
Was the best until…..
The case was really nice at first but now after a couple months of use the protections over the camera lenses is so scratched that I can’t take any good pictures with it any longer
Date published: 2023-07-31T00:00:00-04:00
Rated 5 out of
5 by
Ryans from
Mediocre at best
Great phone protection but the screen protector scratches easily and now the camera protector makes all the photos look blurry and hazy you would think for the price it would last more than a few months
Date published: 2023-07-31T00:00:00-04:00
Rated 5 out of
5 by
F mar from
If it doesn’t fit… Get another!
Okay …. so this is how it goes… I had to order another OtterBox, because the first one did not fit correctly… So I don’t know if I can honestly give you a five star rating… as, the first one had to be replaced by a second one… So, honestly… The review is less than spectacular! But I am enjoying the second one that I had to order… And it does fit :-)
Date published: 2023-07-07T00:00:00-04:00
Rated 5 out of
5 by
Ryan from
Really helps protect screen on my new phone.
My go to case for any of my phones. It’s not bulky.
Date published: 2023-06-13T00:00:00-04:00
Rated 5 out of
5 by
Jmrk2218 from
Overpriced piece of plastic
First took forever to even be able to buy it even after signing up for emails. It got released and by the time I knew it sold out next two months! Then once you first get it screens loose and can hear it rapping against the phone. Which also affected Face ID for the first month(worked it self out but very annoying to start) and now that I’ve had it almost a year even after daily cleans my camera protector is foggy nobody can hear my on my phone due to mic being covered. And also can’t set it on anything standing up the hard plastic just slips. Overall serves its purpose but for 100 dollar case you’d expect way better especially with the wait. Very sad as the defender series was very solid for cheaper when I had my iPhone 12.
Date published: 2023-06-10T00:00:00-04:00
Rated 5 out of
5 by
Keato from
Compact and reliable
Seals properly and slim enough for pockets that just fit your phone.
Date published: 2023-06-13T00:00:00-04:00
Rated 5 out of
5 by
Mark Mahany from
Item is horrible
Case didn’t fit correct screen was bubbled up making phone near impossible to use
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of
5 by
Moxiemeister from
Probably the best waterproof case option
This is a 360 degree wrap case, actually waterproof. Not many color options. Well made. It has an attachment point for a lanyard, but does not include one. Pretty much identical to previous lifeproof cases.
Date published: 2023-01-07T00:00:00-05:00
Rated 5 out of
5 by
Craig b from
No tempered glass screen included
For $100 case I figured it would come with the tempered glass screen and it did not. I put the case on my phone and realized I had no protection for the screen. My wife bought three cheap cases for $30 online and they all came with glass screens.
Date published: 2023-01-06T00:00:00-05:00
Rated 5 out of
5 by
meha from
Mostly great. Really a 4.8 stars
The case fits well. I feel like there are improvements in the case from the lifeproof designs. I like the silence button knob. Mag works great with it. The screen protector fits perfectly. There are some dots in it that you don’t notice when using the phone, so I don’t mind. Really I give the case like a 4.8 stars, there are just two small things that bother me that seem somewhat unavoidable. One, the size of the covering for the cameras makes it easier to scratch the covering over the camera lens. Because of the configuration of cameras on the phone, I’m not sure adding rubber bumpers between cameras would help and not be visible. The other tiny thing is around the cameras there is a barrier ring if plastic. It seems necessary, but occasionally I use standard sized mag safe accessories that bump it just enough that they work but it offsets them just a bit. Makes the connection feel less secure. But thus far hasn’t seemed to make the accessories unusable.
Date published: 2023-01-06T00:00:00-05:00
Rated 5 out of
5 by
Jewel from
Do not recommend
Doesn’t fit phone properly and leaves a gap between the phone and the screen. Plus the sound is distorted majorly and phone calls aren’t able to hear / be heard.
Date published: 2023-01-17T00:00:00-05:00
Rated 5 out of
5 by
Chris F from
Needs improvement
Screen protector isn’t the best, slightly loose on screen and knicks easily. Camera protector is not tight on camera lenses either, so leaves a lighting glare when taking pictures in darker conditions. Case does seal well and feels good in hand, mag safe is strong.
Date published: 2023-01-16T00:00:00-05:00
Rated 5 out of
5 by
Colleen F from
Dots inside front screen
There are little dots inside both screens that you can see.
Date published: 2023-01-15T00:00:00-05:00
Rated 5 out of
5 by
Chad from
Seals out the elements
Case is great for sealing out the elements. It’s fine that the iPhone is pretty waterproof but that doesn’t stop salt and sand from being trapped in the charge port or dried to the screen. This case give 100% protection agains this. MY only downfall is complaints from others that my phone is muffled.
Date published: 2023-01-13T00:00:00-05:00
Rated 5 out of
5 by
Torrey from
Don’t trust any case except lifeproof!!!
Don’t trust any other brand than lifeproof. I refuse to use a phone without a lifeproof case on it!! It’s the only brand that truly protects my phone!!
Date published: 2022-11-20T00:00:00-05:00
Rated 5 out of
5 by
The Judge from
iPhone 14 Pro Defender XT case
Horrible! When you spend 11/2 hours, trying to install it, and being unable, it should have negative stars. Definitely not like the OtterBox cases I have used for decades. I actually contacted a real person to order 2 of these XT ones and a Fre one. Don't know if that a one will be able to be installed. Bought these early, waiting for the 3 iPhone 14 Pros to come from Apple. The customer service person did NOT tell me the XT is hard to install. I should have gotten the regular Pro Defender, not the XT. OtterBox is closed, and I doubt they will allow be to exchange it. Really upset! My husband got his installed, after gouging his thumb. I am sure the hard plastic has scraped a $1500 phone. OtterBox needs to send me the one like they used to have!
Date published: 2023-01-15T00:00:00-05:00
Rated 5 out of
5 by
Shane from
Affects camera horribly
Seems like a structurally decent case, but has two major quirks that are very annoying. First, there are grid-like dots on the screen that are extremely distracting, and secondly and most disappointing is the huge negative effect this case has on the camera lens. It’s causes light sources in dark pictures to be blurry and creates unsightly blue flare spots next to the lights.
Date published: 2023-01-24T00:00:00-05:00
Rated 5 out of
5 by
Wook from
Film on case affects camera
The product is not bad, except that there is a film that does not wash off on the part of the case that goes over the camera lenses. All my photos have been affected by this film. I have tried soap and water and windex on the case, and the film still makes the camera images blurry.
I will need to purchase a different product as this one does not meet my needs.
Date published: 2023-01-23T00:00:00-05:00
Rated 5 out of
5 by
Emily from
So far, so good!
Haven't dropped it in water yet, but so far, so good!
Date published: 2023-06-20T00:00:00-04:00
Rated 5 out of
5 by
Dan1 from
Waterproof
Great case but priced to high
This case should be around 100 dollars Canadian
Date published: 2023-04-07T00:00:00-04:00
Rated 5 out of
5 by
OtterBox Case from
Speaker Call
Case works perfect, but when on speaker the other can't hear you.
Date published: 2023-03-21T00:00:00-04:00
Rated 5 out of
5 by
Laura from
Too much for me
This case is ideal for someone that needs ultimate protection. I personally found it to be a little challenging to use the keyboard through the front cover.
Date published: 2023-03-27T00:00:00-04:00
Rated 5 out of
5 by
James from
Durable cover
Took a while to put together given it’s sturdy exterior, but definitely stands up to water resistance and has great durability
Date published: 2023-03-27T00:00:00-04:00
Rated 5 out of
5 by
Seth from
Re-Review - 2 Weeks Out - Good Case
I spoke too soon. I made a hasty review of this case at first. Initially, the screen bubbles were very very bad. Eventually (1 day) all that extra air under the plastic screen worked it's way out and the case is great. I apologize for the harsh initial review. Come en get em! Great case!
Date published: 2023-03-23T00:00:00-04:00
Rated 5 out of
5 by
Ryan from
2 week review
Compared to the original life-proof case this is a little lesser quality. People can’t hear me well on speaker phone. Screen smudges and glairs. I need a robust case for work though so this will have to work.
Date published: 2023-03-05T00:00:00-05:00
Rated 5 out of
5 by
Elizabeth from
Otter box for Iphone
Case is just as described. Very sturdy and nice. Definitely protects
Date published: 2023-02-16T00:00:00-05:00
Rated 5 out of
5 by
primeitmeindy from
Great product
Otterbox cases are fantastic! They offer excellent protection for your phone while still being stylish and slim. The cases are easy to put on and take off and provide peace of mind knowing your phone is safe. I highly recommend Otterbox to anyone looking for a durable and reliable phone case.
Date published: 2023-02-15T00:00:00-05:00
Rated 5 out of
5 by
Alexis from
Disappointed it lowers speaker quality
The case does do his job of waterproofing the phone which is why I got it. However it greatly lowers the quality of the speaker phone. I have to use my headphones or car to be heard properly or simply not on speaker phone. The case does scratch and dent easily.
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of
5 by
Taylor L from
Otterbox for life!
We are otterbox lifetime customers. We will never use another product for a phone case for our iphones. We have a son who throws the phone, my husband works in construction, and we have never broken a phone with this case on.
Date published: 2023-02-08T00:00:00-05:00
Rated 5 out of
5 by
Aaron B from
Poor touch screen ability when case was on.
fit well but cover over face created a "double tap" sense and did not register every time when touching screen. Threw away the cover after 1 hour.
Date published: 2023-01-30T00:00:00-05:00
Rated 5 out of
5 by
Reevs from
Good but needs adjustments
I love my new case. It does everything I need it to do, except where the charger goes. The rubber gasket has easily came off without any encouragement. Unsure when u lost it or how honestly. And I don’t see where you can buy them little gaskets on their own.
Date published: 2023-02-04T00:00:00-05:00
Rated 5 out of
5 by
Dakota from
I have to take my phone out to take pictures, bad
Camera protector is blurry. And can’t take pictures
Date published: 2023-02-11T00:00:00-05:00
Rated 5 out of
5 by
Carrey from
Great case
I really like the case. I feel like it definitely helps. Keep my phone safe.
Date published: 2023-02-04T00:00:00-05:00
Rated 5 out of
5 by
Kenia08 from
Great protection
I grabbed this otter ox case for my new phone and its really good. My kids sometimes use my phone to watch videos or play games and tend to drop it a lot. So this time when i got my new iphone i wanted something stylish but strong enough to protect my phone when dropped. Otterbox did not dissapoint. The case is not bulky to the point where you cant manage it but its thick enough to protect the phone. Also this black color case looks super cool.
Date published: 2023-01-25T00:00:00-05:00
Rated 5 out of
5 by
Nick from
Fre case review
It’s a decent product overall, the only flaw to its is performance is probably the fact that it’s pretty slippery in in the palm of one’s hand.
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of
5 by
JayK from
Leaks, Defective & Charge To Replace
I really wanted to love this product. I made sure to order from the official Otterbox website. I was so excited when it arrived after an agonizing wait. I'm hard on my phone and I need something that can keep it safe- Between my previous experience with Otterbox cases and numerous online reviews, I knew this was the case I needed. I did a water test when it arrived, as the instructions suggested, and it leaked. I tried again; it leaked again. I put it on my phone just to have something to protect it while sorting out the issue and with minutes the screen inside the case was covered in dust. I assume I've been sent one that is defective, no problem, I call to get it replaced and I am forced to pay shipping for a replacement. They sent me a defective product and I have to pay to get one that works?!? Unacceptable. I'm pretty skeptical the new one will be any better and I have to wait 2 weeks with an unprotected phone in the meantime. Overall, this has left a bitter taste in my mouth and I will not be purchasing any future cases from Otterbox and recommend others do not as well. Don't make the customer pay more to get the product they paid for in the first place!
Date published: 2023-01-30T00:00:00-05:00
Rated 5 out of
5 by
Teri from
Great cover but phone still broke
Love the box but disappointed that phone still broke
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of
5 by
Lanman from
Best Fre yet
I have had many different versions of the Fre case and this is the best one yet. Improved screen protector, buttons function great.
Date published: 2023-02-13T00:00:00-05:00
Rated 5 out of
5 by
Ranger from
Great for clumsy people
I drop my phone about 10 times a day and this case kept my phone protected. It’s nice that it’s drop proof along with being water resistant. The case is self does not at significant weight to the phone in the case is not bulky 10 out of 10.
Date published: 2023-02-13T00:00:00-05:00
Rated 5 out of
5 by
msmc from
Good case, not so great port cover
I like everything about it except the cover for the charging port. It is very hard to get it open since I don't have long fingernails, and the connection to the rest of the case seems very flimsy compared to how robust the rest of the case seems to be.
Date published: 2023-01-30T00:00:00-05:00
Rated 5 out of
5 by
Koda from
Great Case
I use this case when I know I'm gonna be going hiking or any sort of outdoor activity where I know my phone will need extra protection. The case is sturdy and well designed for impact falls. Highly recommend.
Date published: 2023-02-10T00:00:00-05:00
Rated 5 out of
5 by
Zachary G from
Loyal life proof customer
I have used life proof since I was 12 years old, glad to see OtterBox did not change the design much. Only con is the price, I was able to get 20% + 10% off so it cushioned price a little.
Date published: 2023-02-09T00:00:00-05:00
Rated 5 out of
5 by
Mexmech from
Great case but still a little bulky.
Case is nice but still a little bulky. The only issue I have so far is the face recognition fails. It wasn’t because my screen was dirty but I think the cover is too far away from the sensor. Great waterproof product.
Date published: 2023-02-04T00:00:00-05:00
Rated 5 out of
5 by
Christi from
Great case, just a little slippery
I love Otterbox cases, and they have saved my phones in many instances, but I am surprised that this case is so slick and slippery ?? It does have the best built in screen protector in an Otterbox case I’ve gotten so far! Overall I like the case and the Maglock accessories that go with it, I just wish it had a little more rubber surface on it.
Date published: 2022-12-13T00:00:00-05:00
Rated 5 out of
5 by
Runnergirl from
Great protection
This case is sturdy & provides excellent coverage for my screen. From the moment I put my phone in the case I could see the great coverage & sealing to protect from any water damage. I know I can depend on this case against all elements.
Date published: 2023-02-01T00:00:00-05:00
Rated 5 out of
5 by
Lara from
Better than expected- watertight and lightweight.
Very slim, but still protective. Water test worked great. Not the biggest fan of the plug in hole though- hard to open.
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of
5 by
Bela from
Not Functional
I am disappointed in the design of this product. I have not had a chance to reach out for a return and have been using this case on my phone for a few weeks now. The buttons are nearly impossible to press - my fingers hurt to just attempt to take a snap shot picture. I was sold by the color and my previous otter box case. However, this one is less than ideal. I hope to find time to return it soon.
Date published: 2022-12-18T00:00:00-05:00
Rated 5 out of
5 by
Russ14 from
Great case!
This case works great and is an easy install. Keeps water out of my phone for my ski weekends, and I've had this around the hot tub and pool. I also tested this out in my shower, and it helps keep peace of mind! I also love that it covers the phone completely, so super easy to wash off dirt when outside.
Date published: 2023-02-13T00:00:00-05:00
Rated 5 out of
5 by
Dave from
lifeproof case
Have used these cases for years and been happy with them; but the facial recognition camera does not work well with case on with this case
Date published: 2023-02-21T00:00:00-05:00
Rated 5 out of
5 by
HalR from
Worth the wait
Shipping took way too long. Excellent product though. Have had a couple of these before. Like the complete enclosure making it truly waterproof.
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of
5 by
Skyler from
Didn’t sit properly
Instantly didn’t like the case, screen wasn’t smooth
Date published: 2023-06-02T00:00:00-04:00
Rated 5 out of
5 by
Socks from
Camera lens cover scratches easily
I was disappointed that the camera covering has performed so poorly it scratches so easily and now my camera is unusable while my phone is in this case. It defeats the purpose of having a iPhone pro since I bought this phone specifically for the camera but I also wanted to protect the camera with the best case. I have used life proof cases since 2013 and have never had a camera lens cover scratch so badly. I am not sure if I got a bad batch or what but I am really disappointed. I am not hard on my case and we haven’t even begun summer yet.
Date published: 2023-06-01T00:00:00-04:00
Rated 5 out of
5 by
Harold from
It's a fare case for most of the world
My only reservation are with the covers. The dot are a mind distraction and the additional cover Omer the camera while not noticeable to most is to me as an amateur photographer. Mostly just a bad choice on my part. Fri what it is it is excellent as all my otterbox cases are
Date published: 2023-06-01T00:00:00-04:00
Rated 5 out of
5 by
Eric from
Don’t buy it
I have used Lifeproof FRE case for years. After purchasing a new phone I decide to give this new version a chance. My face ID does not work with the case and my camera barely work with the brand new case. I tried to go on Otterbox’s website to warranty this case out and get a new one, but I was unable to do so. I tried writing the customer service and received an auto message saying I need to call in order to get a new replacement. Let’s just say I am disappointed in the new product, customer service and their process.
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of
5 by
User of life proof cases from
Good case bad lens cover
The case as a whole is good, however I think they changed the clear plastic covering the camera lens and it scratches very easily. I’ve only used life proof cases so this was a first for me.
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of
5 by
W Holmes from
Solid and a perfect fit
Easy to install, fit perfect. Solid construction and allows the use of my phone while being fully protected.
Date published: 2023-05-27T00:00:00-04:00
Rated 5 out of
5 by
Broken iPhone user from
Shattered my phone
I have attempted to contact customer service about this case and it has shatter the back of my phone I only got in February. No reply. I took it apart to clean out the camera portion and the magnet on the back stuck to my phone and shattered it. Do not buy if you actually want to protect your phone. Not worth wasting a $1000 phone.
Date published: 2023-05-30T00:00:00-04:00
Rated 5 out of
5 by
Beccaklb from
Wanted to love it, distorts FaceTime Audio
Loved this case and everything about it until I realized my FaceTime audio wasn’t working. Tried everything thinking it was my phone malfunctioning, but this case covers up the speaker for FaceTime at the top of the iPhone so no one can hear you when you speak. Such a bummer because I wanted to love this case. It’s going back. Feel free to let me know if there are any tricks to make FaceTime work with this case.
Date published: 2023-05-09T00:00:00-04:00
Rated 5 out of
5 by
Samantha P from
Will forever recommend
I have always had my phone in an otter box but switched to the LifeProof (now owned by otter box) a few years back. I love the slimmer look of the case and they feel less bulky than other styles. I was sold on the fact they are water proof as my phones have gone for numerous swims and I haven’t had any issues. I always do the water test first. I only had 1 case that leaked during the water test but the case was replaced with no questions asked. The cases always last a long time, which makes it worth the pricier cost of purchasing.
Date published: 2023-04-18T00:00:00-04:00
Rated 5 out of
5 by
TopGunTrucker from
Top Tier, would order again
This case is the absolute best case I’ve had from you guys. Both waterproof to an extent(depth wise) and durable case can definitely take a punch! Feels like I’m actually able to hold onto the phone without thinking it can just slip out my hand any moment. Built in screen protector actually works bunch of scratches and marks to the otter, the actual phone screen is spotless! Only 4 stars cuz there is always room for improvement, I hope you keep this case series going but I would add a place to attach say a string for a small lanyard. Thanks again Otter ?? for protecting yet another phone, if it wasn’t for investing in you guys I would have gone through more phones no doubt!
Best regards
Date published: 2023-06-07T00:00:00-04:00
Rated 5 out of
5 by
Jjman from
Great but needs a stronger magnet
The case lives up to expectations. I have had a life proof fre case for each of my previous 5 phones and this one doesn’t disappoint. But the magnet is not strong enough for a car mounting.
Date published: 2023-06-07T00:00:00-04:00
Rated 5 out of
5 by
The Kid from
Good case, but didn’t fit my needs.
Good quality case, but no screen cover.
Case material was very smooth, which sometimes made case slippery.
Date published: 2023-06-05T00:00:00-04:00
Rated 5 out of
5 by
Erland from
Otterbox/Lifeproof (fre) case
This otterbox (formally lifeproof (fre) case is the same excellent case that Lifeproof sold. I just hope they replace the case for the shipping cost as lifeproof did if it becomes damaged.
Date published: 2023-05-01T00:00:00-04:00
Rated 5 out of
5 by
nharvey34 from
Don't buy if you're expecting Lifeproof.
I have exclusively used Lifeproof cases from ~2012-current. Working construction - dealing with drops from height, regular bangs, dropped in puddles, etc. and the cases have been amazing over an average phone life of 2.5-3 years. Until now. I regret buying the 14 Pro after finding out this "new" Otterbox case is the only one available. I almost returned it to get a 14 which the old style case still fits. The new version of the case feels cheap, hard plastic, slippery as hell, has hard buttons, etc. I'm not a fan...at all. Thanks
Date published: 2023-04-30T00:00:00-04:00
Rated 5 out of
5 by
Nicholas from
Any purchase from Otterbox, is an A+
I love all of Otterbox's products for the iPhones. They produce most certainly what most people need when looking for an iphone case. I almost went back and returned my water proof otterbox case, but as soon as I went back to you know (B*****y) and looked at all the other cases for the iphone 14 pro, I instantly was shocked I was like oh my goodness I do want a case that is so well protective it can even go in water and take photos. FYI to whoever reads these comments, Hawaii, USA Has Beautiful colored fishes close by. Read some reviews and I was sad to see this case got some not so nice reviews, made me almost go back to return the case but after I went through looked at all the other cases I was like oh no, this case is great.
Date published: 2023-04-28T00:00:00-04:00
Rated 5 out of
5 by
Caryn W from
I had some problems with this Otterbox
Screen protector randomly obscures Face ID and touch
Date published: 2023-04-25T00:00:00-04:00
Rated 5 out of
5 by
Satisfied user from
Good replacement for former Lifeproof
As a satisfied user of Lifeproof cases in the past, this apparent replacement for that branding seems to be a continuation of the quality and utility I came to expect from Lifeproof. I have only owned the case for a month or so, but the ordering process was easy and quick. The quality seems to be there. So far, so good….
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of
5 by
SLJ58 from
Disappointed, so so disappointed
I have had the case for several months and the rubber is peeling away from the sides and flaking off. This has never happened with the previous models I have owned. Also the protector over the camera is becoming cloudy. Not happy with this case at all.
Date published: 2023-09-06T00:00:00-04:00
Rated 5 out of
5 by
Court from
Do not recommend
Sure, this case is very great for protecting against drops. However, I’m not sure what is so different about this product design as I had the same case on my iPhone 8 for 6 years, I’ve had this one for 2 months and the screens are already scratched up. I can’t even take pictures with the case on anymore because they are so blurry.
Date published: 2023-08-22T00:00:00-04:00
Rated 5 out of
5 by
Ms Key from
Better off with off brand from Amazon.
EXTREMELY difficult to use buttons. Volume button and power didn't work with case on. Ended up swapping waterproof cases with my travel partner who had a $22 case. Was able to use phone functionally and film underwater. This is overpriced and would NOT recommend to anyone.
Date published: 2023-08-09T00:00:00-04:00
Rated 5 out of
5 by
Dissatisfied User from
Not worth the money!!!
I have been buying Lifeproof Fre cases since the iPhone 4 came out. I bought my first one to replace an Otterbox case due to its poor quality. I know that Otterbox has owned Lifeproof for quite some time, but it appears that their lack of quality has infected the Lifeproof brand as well. There has been a drastic decline in quality and fitment starting with the case I bought for my iPhone 10. With this case for my 14 Pro, I waited for a month of use before reviewing. The case does not fit with an additional screen protecter like it has before. Additionally, the ring/silent switch does not work unless I push really hard on it while turning it. My case squeaks every time I tap on the screen or grasp it by the edges to pick it up. There is an air bubble behind the plastic built-in screen cover. No matter how many times I squeeze the excess air out of the case it comes back within minutes. The cover over the camera is already scratched enough to distort the pictures. As with other users the audio quality when talking on the phone is terrible. I was also concerned about the magsafe magnets coming loose and breaking the back glass of my phone like with other users, so I just removed them because I do not use the magsafe features to begin with. Lastly the volume up/down buttons and lock button require an excessive amount of pressure to engage and function. Overall, I am extremely dissatisfied with this case and will not be buying another one.
Date published: 2023-08-08T00:00:00-04:00
Rated 5 out of
5 by
sadcustomer from
DON'T BUY -blurry photos when case used/ scratched
This product is horrible. I have always used Otterbox cases and have never had the issue of getting foggy photos due to scratches on the case. I do not know what happened, but six months late I cannot take a single photo.
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of
5 by
sadcustomer from
Best case
The best case I have found. I drop my phone constantly and destroyed two other cases. So far so good!
Date published: 2023-03-14T00:00:00-04:00
Rated 5 out of
5 by
xLindenx16 from
As LifeProof as you can get
Fast delivery, item as described, very happy with purchase
Date published: 2023-08-15T00:00:00-04:00
Rated 5 out of
5 by
mc3596 from
too expensive
its a ok case. the screen protector sucks for the amount of money u pay for the case.
Date published: 2023-08-12T00:00:00-04:00
Rated 5 out of
5 by
Jen8 from
Protects phone but at what cost?
This case will definitely protect your phone but the amount of times my phone has fallen because of my case I. The last three weeks is ridiculous. It’s a complete hard shell no grip to it. Falls off my bathroom counter every day while I’m in the shower because of hipatics. Doesn’t matter how far back I put it, it migrates and falls off. No longer can just toss it in my cup holder in the car to stay put, it flys out if you hit a bump. I need to put it in a mitten and then it stays.
Date published: 2023-01-10T00:00:00-05:00
Rated 5 out of
5 by
F Heras from
Great case
Overall is a great case, the only downside is the charging port door, it wears out pretty quickly
Date published: 2023-01-09T00:00:00-05:00
Rated 5 out of
5 by
Christy C from
Not a fan
It wouldn’t close when I put my phone in it. Yes, I ordered the correct model. I reached out to Cst service and got an email that they are reviewing my return and still haven’t heard anything back! Not happy
Date published: 2023-01-03T00:00:00-05:00
Rated 5 out of
5 by
brif from
works good
so far so good. works as expected xxxxxxxxxxxxxxxx
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of
5 by
John H from
Great Case!
Just got a 14 Pro that is replacing an 8 that had a Lifeproof since day 1. I was a fireman and also on a SAR team and that phone took countless knocks without any damage.
Got the OtterBox Fre for my 14 and the water test was fine and the case looks and feels solid. Not anticipating any problems.
Date published: 2023-01-22T00:00:00-05:00
Rated 5 out of
5 by
BeauW from
Could have been a home run but was a strikeout
The idea behind the case is great.. However there are quite a few things that are wrong with it. To start off there are little dots on the screen that drive me nuts. It is especially bad on a white screen.. Second the front facing camera produces a very blurry picture after installing the case. And yes I’ve tried removing the case and cleaning it very well but still the same blurry picture. Also the sound quality is muffled really bad but that is expected with a water proof case. This could have been a great product but the built in screen protector is a bust and I do not recommend buying this product.
Date published: 2023-01-21T00:00:00-05:00
Rated 5 out of
5 by
Vinn from
Terrible
Horrible plastic loose screen … can’t hear any calls had to take there screen protector off it covers the speaker where your ear goes
Date published: 2023-03-08T00:00:00-05:00
Rated 5 out of
5 by
Northern Ontario from
Great purchase!
The case fits perfectly with the iPhone 14pro does not effect typing or camera does muffle the sound volume a bit but to be expected with a waterproof case definitely worth the purchase protects the phone well gives peace of mind especially ones with kids lol
Date published: 2023-03-01T00:00:00-05:00
Rated 5 out of
5 by
Joey M from
Do not recommend
I have trouble speaking through the phone on speaker, sounds very blurry almost as if I’m super far away. Not even 1 month with the case and already dealing with these issues. You have to do better otterbox. You get for what you pay, and I paid a good amount of cash for your products.
Date published: 2023-02-25T00:00:00-05:00
Rated 5 out of
5 by
Mike from
Reliable protection for iPhone 14 pro
We have used LifeProof Fre cases on our last 4 or 5 iPhones without one failure of drop or water-proof protection in everyday use and one incident of more intense stressing. The most current MagSafe case on my iPhone 14 Pro charges flawlessly. The style of the case is “Utilitarian” or “Business,” but the protection is more important for us. Price seems a little high but customer service has always been excellent so the overall value is reasonable.
Date published: 2023-02-24T00:00:00-05:00
Rated 5 out of
5 by
This company sucks from
Pretty bad
Stuff is constantly getting under the screen protector somehow, and no body can understand me over the phone. It also slides around seamlessly on every surface which makes it really fun to hold, had a life proof otter box years ago and it was years better, complete waste of $100
Date published: 2023-02-24T00:00:00-05:00
Rated 5 out of
5 by
Argentina from
Perfect
I live otterbox products. I choose them for every electronic i buy . Thank you for sending this case my way i need a replacement. Super sturdy and you know your phone will be protected all time . Great ut has camara protection too
Date published: 2023-02-23T00:00:00-05:00
Rated 5 out of
5 by
Taylor from
Great case for harsh conditions
Was leery purchasing this because of the negative reviews and I needed a case that would hold up under harsh working conditions. I have had this case for about a month and so far it has exceeded my expectations.
Date published: 2023-02-22T00:00:00-05:00
Rated 5 out of
5 by
James E from
Great for using iPhone in the water
Great waterproof case for underwater pictures; using the touchscreen display of iPhone 14 Pro more difficult with this case installed. Also seemed to degrade carrier signal.
Date published: 2023-02-22T00:00:00-05:00
Rated 5 out of
5 by
1234 from
OTTER BOX has let me down…
I’ve had an otter box since my first phone and I have NEVER been let down, the best protection I could ever ask for came from this company. I just went from an IPhone 8+ to a 14 pro max and needed a case. Well, I’ve been let down this time… the defender series is typically what I go with (I actually LOVED the plastic screen protector - it has saved my phone from damage for years). However the new series is without - though at least the back is still rubber! Also - the dip where the screen is at is much more shallow leaving the screen more vulnerable to damage (design fault) so now, I decided to get the fre as that’s the only case that still has a plastic screen, HOWEVER. The back of the case is not rubber so it slides around and could easily be lost. Great design with a plastic cover to protect the camera though - but also: on the audio side. Since its water proofed the audio suffers to maintain that. Case would have been PERFECT (with a non-waterproof version of this case perhaps) that had a rubber back and less engaging speaker covers… I hope things change in the future because this has been a struggle to find the right case now. Overall it’s better than the alternative I suppose but for $100 on a case this was an overlooked issue.
Date published: 2023-02-26T00:00:00-05:00
Rated 5 out of
5 by
Denisse from
Cheap feel ugly colors
Overpriced, ugly and cheap feel to it. Most annoying for me:
UGLY pink and purple colors (the few other options were not of my liking either)
Plastic film “screen protector” that is cheap and gets dirty so the facial I’d feature doesn’t work. It also wrinkles. You have to keep cleaning so your facial is works.
The little lid that closes where you attach the lightning connector is hard to grab for opening for charge.
Extremely expensive for the piece of crap it is. I got rid of it.
Date published: 2023-02-22T00:00:00-05:00
Rated 5 out of
5 by
Angela from
Okay
Seems to be doing a good job protecting the phone but then again I haven’t really had any accidents with it either. Some might think when getting it that the dots on the screen protector are annoying but I really don’t notice them. I do wish the case wasn’t so expensive and given the price I wish it would have included the lanyard. Taking the case off is a little tricky so try not to.
Date published: 2023-03-15T00:00:00-04:00
Rated 5 out of
5 by
Seth from
Quality Continues to Decline
I hate to leave a poor review as I have been a long-time customer but it is needed. I have loved the fre cases. In the earlier years they have been great. With my last 2 iPhones the Fre case quality has gone down.
The iPhone 14 Pro Fre case is terrible. The screen cover is so raised above the screen that I have to re-press the screen a second time a little bit harder just to get the screen cover to meet the screen to touch and open an app or anything on the screen.
The air bubbles between the screen and the screen cover are really bad with this model. I am going to give this a case a few days to grow on me but likely return it.
Get it together Outer Box. If you're going to charge a premium price for a product you had better build a premium product.
Date published: 2023-03-09T00:00:00-05:00
Rated 5 out of
5 by
Happy Hana from
Best case
The best case I have found. I drop my phone constantly and destroyed two other cases. So far so good!
Date published: 2023-03-14T00:00:00-04:00
Rated 5 out of
5 by
Jake from
Terrible gasket.
Used once, removed my phone and the gasket popped out. Now it’s impossible to get it back in. Frustrating to say the least.
Date published: 2023-08-23T00:00:00-04:00
Rated 5 out of
5 by
CGiff from
Great Case
Have always purchased the Fre series cases for my various IPhones. Love the protection and use I get. Hope we will go back to the flipdown charge port cover.
Date published: 2023-08-30T00:00:00-04:00
Rated 5 out of
5 by
Nelia from
Rugged and Waterproof
Great product. Does what it says without muffling sound.
Date published: 2023-08-30T00:00:00-04:00
Rated 5 out of
5 by
KennyG from
Fantastic Case for iPhone 14 Pro
This case is great. It completely protects my phone and is not intrusive in size. The screen protector is also amazingly responsive.
Date published: 2023-08-27T00:00:00-04:00
Rated 5 out of
5 by
iPhone M from
Unresponsive Screen
Face protector is not responsive to touch and makes any touchscreen tasks difficult
Date published: 2023-04-21T00:00:00-04:00
Rated 5 out of
5 by
Buettner from
Great thin case
Great thin case for your phone. Does not pop apart like other cases
Date published: 2024-02-08T00:00:00-05:00
Rated 5 out of
5 by
Laragogo11 from
Could use a lot of improvements. Don’t recommend.
I bought this case around this time last year or maybe even closer to Xmas time. The screen protector over the camera lense has been scratched for 5 or 6 months. Maybe even longer. Photo wuality has gotten so bad that I have to remove the back cover every time I want to take a decent picture. I do like that it’s water proof, but now when I have to remove the cover the rubber seal pops out and I have to readjust it every time before I can close it up. Also, the area where the mic is for speaker phone seems to get clogged easily so I can’t be on a phone call on speaker or the other person cannot hear me. I have taken it fully apart and cleaned it several times and then it works great for a couple weeks and that’s it.
Date published: 2023-10-25T00:00:00-04:00
Rated 5 out of
5 by
jjman from
Camera lens cover scratches up quick
I have always had a lifeproof case with every iphone I have owned. upwards of 10 yers now. This is a disappointment. The drop proofness is great, but the camera is now unusable as the glass/plastic cover over the camera is scratched after only several months in my pocket. I am not sure what changed, but this has rendered the case unusable for me.
Date published: 2023-10-17T00:00:00-04:00
Rated 5 out of
5 by
Frank from
Fre Series Issue Distorting Voice
I bought the Fre series Otterbox from Amazon at the time I bought my iPhone 14 Pro, in April of this year. People kept telling me that they couldn't hear me, that the audio was distorted. This happened both while calls were on speaker or not. It got so bad that I took my phone in to Apple Support twice, both times they said there was no issue with the phone. Fast forward to now, October, where I finally removed my phone from the case and made a dozen calls, everybody I talked to reported crystal clear audio. I contacted Otterbox Customer Service and they said nobody else has reported this issue and there was nothing they could do. DO NOT BUY THIS CASE.
Date published: 2023-10-16T00:00:00-04:00
Rated 5 out of
5 by
Flojo from
Confused and pretty much disappointed
I was so excited to get a true waterproof case, because I am prone to always traffic lights on in the pool. Hello busting head yada yada yada I got the 14+14 Pro waterproof case nobody can hear me on it . And of course on speaker go but he can’t hear me. They can’t hear me at all or it’s completely muffled. If I can’t understand me if anybody else having this freaking problem these things are not cheap. It was like $115.00
Date published: 2023-10-05T00:00:00-04:00
Rated 5 out of
5 by
Timo from
Slippery
Super precise, but it could use something to keep it from being so slippery.
Date published: 2023-10-22T00:00:00-04:00
Rated 5 out of
5 by
Emmy from
Camera cover ruins photo quality
I really like this case and it’s holding up well except for the lens cover. I haven’t had the case very long and the plastic cover is all scratched up and is ruining the quality of my photos
Date published: 2023-10-20T00:00:00-04:00
Rated 5 out of
5 by
Kyle from
Waterproof 100%
My wife dropped my phone in an 8 foot deep pool and it sat on the bottom for about 10 seconds before I got it. Phone was dry and no water damage.
Date published: 2023-10-15T00:00:00-04:00
Rated 5 out of
5 by
Dangamn from
Do not buy if you like to take high quality photo.
If you want your $1500 camera to shoot super low quality photos and videos then get this case. The camera cannot focus properly even when brand new , let alone when it gets a little scuffed. I have to remove the back cover in order for the camera to work properly. Extremely POOR design. It’s very frustrating that OtterBox doesn’t actually address the issue instead they sell garbage and then offer to replace it with more garbage. Life proof was way better.
Date published: 2023-09-14T00:00:00-04:00
Rated 5 out of
5 by
CTWizard from
The real deal!
Case is totally waterproof, alerts are loud enough and not muffled much+good drop proofing.
Date published: 2023-09-11T00:00:00-04:00
Rated 5 out of
5 by
Brittany from
Not worth it!
Worst case ever! Don’t waste your money on this. Nobody can hear you on the other end of the phone. The case isn’t snug dust and water get in the case. The camera lense blurs and just makes your photos completely useless. Have went through 3 cases and otterbox won’t respond now
Date published: 2023-09-14T00:00:00-04:00
Rated 5 out of
5 by
Britt08 from
So very disappointed
This case is great for protective reasons but the area that covers the camera scratches so easily and makes the photos you take foggy looking which is a so disappointing for the price of this case. I have only had this for about 2 months and already am wanting a new case.
Date published: 2023-09-11T00:00:00-04:00
Rated 5 out of
5 by
Sarah from
Absolutely not what Lifeproof use to be!
I have had the exact same lifeproof fre on my iPhone 6s for years, that quality is superb! I just got an iPhone 14pro and obviously I wanted another lifeproof fre. Boy am I disappointed in a $100 case!
1.) Charging port. Previously the port cover is on a hinge system. The new one is an otter box, so it is rubber and I can see it breaking within a few months, rendering the $100 case no longer waterproof! (See attached photos of old and new port covers)
2.) Fit. I tested my lifeproof for water before putting my phone in the case. It passed the water test, however after placing my phone in the case, the top does NOT fit all the way. I have attempted reinserting my phone multiple times and it still has a gap, which I am afraid is not actually waterproof now. (See attached photo)
3.) Rubber sides. The old cases the rubber was quite “sticky”. This new one it is slick, which is surprising for rubber. I can see myself dropping this larger phone due to not having the “stickiness” on the edges.
4.) Dots. Upon purchasing no where on the site did I see anything about dots in the screen protector. They are quite distracting and I hate it!
All I all it is a case to cover your phone but I’m personally seriously disappointed with lifeproof (otter box) fre case for the $100 price tag.
Date published: 2023-09-11T00:00:00-04:00
Rated 5 out of
5 by
Melissa from
Scratched lens covering = blurry photos
Works well as a waterproof case, but the part covering the camera lens gets scratched super easily, leading to terrible picture quality.
Date published: 2023-09-18T00:00:00-04:00
Rated 5 out of
5 by
sljester from
Same song and dance, with a twist?
Like so many others, I bought my Fre for an iPhone 14 Pro based on my passed experiences with Lifeproof. Even after buying a case for an 11 Pro after the acquisition it was a good buy, now with the 14 I'm not so sure. Most of what I bought it for has worked fine however both the camera and screen protectors are out of whack. More so on the camera which has been well cared for as I use it for work. Originally fine, after 6 months I began noticing that shots were blurry. No amount of fiddling or cleaning with lense cleaners and lense tissue resolved the issue. I AM NOT a happy camper! In speaking with Tyler today (9/18/23), I am told that the engineers are aware of the problem and an update supposedly has happened. I'll spring for the $10 in shipping to see, but only once. If this fails, I expect I'll be looking for an alternative. Lifeproof/Otterbox used to be such a quality product. Let's hope they've heard our concern and upped their game. Otherwise they could wind up in the pantheon of failed products. Maybe sapphire glass instead of plastic?
Date published: 2023-09-18T00:00:00-04:00
Rated 5 out of
5 by
George from
Don’t buy
Can’t use speaker phone with case. $100 for what nothing wrong with phone it’s case
Date published: 2023-09-26T00:00:00-04:00
Rated 5 out of
5 by
Woday from
Huge Piece of Junk!
Huge piece of junk. Don’t buy if you want to be able to take pictures. Less than one month in the camera protector is so scratched up from normal everyday use I can’t even take a photo anymore it’s that blurry!
Date published: 2023-09-24T00:00:00-04:00
Rated 5 out of
5 by
Scratched from
Scratched camera covering
This is my second fre case for an iPhone 14 pro since January 2023. Both have scratched easily on the camera cover. Switched to the original because it’s so scratched it is clearer than the newer one. Did not have this issue with camera case for iPhone 7.
Date published: 2023-09-27T00:00:00-04:00
Rated 5 out of
5 by
Timmynzl from
Nice case but poor lense cover.
I like the case, but like many others the cover over the main camera is rubbish. New iPhone 14 Pro and the pics are horrendous. It’s only 3 months old and now need to replace but now not too sure after all the issues like this. Have also bought the mount for the vehicle so quite invested now.
Date published: 2023-09-28T00:00:00-04:00
Rated 5 out of
5 by
James Salake from
Otterbox 14
Unit works as described. I had an Otterbox for a iPhone X (10) and it too worked fine. So I came back.
Date published: 2023-09-29T00:00:00-04:00
Rated 5 out of
5 by
Jemily7 from
Disappointing
I was a faithful Lifeproof fan for years, this case however does not live up to the standard that these cases once set. I’ve had my case for maybe 2 weeks and the camera lens protector is already so scratched to the point where photos are completely distorted. I used to be able to justify spending $100 on these cases, but now? Never again.
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of
5 by
Tess from
Great product
Just what I expected. I had one before for I phone 7.
Date published: 2023-06-26T00:00:00-04:00
Rated 5 out of
5 by
Ar45 from
Okay
Seems to be doing a good job protecting the phone but then again I haven’t really had any accidents with it either. Some might think when getting it that the dots on the screen protector are annoying but I really don’t notice them. I do wish the case wasn’t so expensive and given the price I wish it would have included the lanyard. Taking the case off is a little tricky so try not to.
Date published: 2023-03-15T00:00:00-04:00
Rated 5 out of
5 by
Mike from
Not happy with purchase
Unfortunately, I am not pleased with the case. it’s unfortunate that every time I try to utilize/put my phone in the keys, mute the phone, and I am unable to use my phone..
Date published: 2023-06-23T00:00:00-04:00
Rated 5 out of
5 by
Lizz from
Screen Protector
Would prefer a higher side guard screen protector scratches easy
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of
5 by
Sad customer from
Bad coatings on glass over camera distorts images.
Giving it 2* because at least the case protects the phone. But for the price I should also be able to take pictures that aren’t fuzzy. First case lasted about 2 months before the pictures started looking bad. Obvious that the coating on the glass over the camera lenses was falling off. Paid for another one to be shipped under warranty and same thing happened. Talked to customer service to ask what they were doing to fix their design flaw and was told maybe they would make a change for the next model. Doesn’t help me and don’t want to have to get new cases every 2 months. I guess this is my last Lifeproof case.
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of
5 by
Robinw79 from
Scratches Easily
I have used this case in the water and it kept my phone dry. But the plastic that covers the front of the phone as well as the camera lenses scratches so easily! Within a week I had scratches, so paid to have a replacement sent. The replacement scratched over the camera lens within a couple weeks impacting my photo quality. I do not put my phone near keys, just regular use in my pocket. Now it's been over a month and outside the return window. Super annoyed I'm stuck with this crappy $100 case. I've ordered a much cheaper case I'm using now. I'd like my money back, Otterbox!
Date published: 2023-06-27T00:00:00-04:00
Rated 5 out of
5 by
SPetro from
Mag fre
It is a cheap & thin case, something I could buy at the dollerstore. Very disappointed & I still haven’t received my refund
Date published: 2023-11-30T00:00:00-05:00
Rated 5 out of
5 by
Tommy from
Otterbox is cheap and pricey.
Broken and had to return. The quality is so cheap now with otterbox.
Date published: 2023-11-24T00:00:00-05:00
Rated 5 out of
5 by
KGKG from
Very protective
Very protective and light weight, i like that the screen comes with the case, doesn't effect the sensitivity of the phone.
Date published: 2023-12-21T00:00:00-05:00
Rated 5 out of
5 by
LifeproofWasBetter from
Blurry Pictures Over Time
In less than a year, the camera lens part of this case became scratched/worn making any pictures taken blurry. I’ve seen other reviews with this same complaint. With the warranty, I have replacement case coming in the mail, but I’m not confident this camera lens problem will not present itself in time again. It seems to be a problem with the materials used to protect/cover the lenses. If
Date published: 2024-01-09T00:00:00-05:00
Rated 5 out of
5 by
Cruz from
Terrible purchase/ return procedures online
Very antiquated system. Seeens more complex and difficult than it needs to be to make both purchases and / or returns.
Date published: 2024-01-10T00:00:00-05:00
Rated 5 out of
5 by
Shin from
Lens part scratches will lead to blurry photos
After less than three months of use, the part that covers the lens got many scratches, which lead to blurry pictures. Since i have been a big fan of Lifeproof Fre series, this was so disappointing…
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of
5 by
Njaco710 from
VERY disappointed
It doesn’t last more then 3 months and the warranty process for this product is very difficult I’m out 100 bucks now and need a new phone case. Probably won’t go with this company in the future
Date published: 2023-12-23T00:00:00-05:00
Rated 5 out of
5 by
Steve from
Not near as good as the old lifeproof covers!
I’ve used lifeproof fre on my phones for years. Bought the otterbox fre for my iPhone 14 pro. After just a few months the cover on the camera lens is all scuffed up! The front cover on the phone screen isnt. Do they make the lens cover out of cheaper materials? Also when I’m on speaker phone people say they can hardly hear me. This was a waste of $100 !
Date published: 2023-09-19T00:00:00-04:00
Rated 5 out of
5 by
BevAnn777 from
You don’t get what you pay for
I used to love these cases when they were Lifeproof. Since Otterbox took over, the quality has greatly decreased. I only used this case for a week or so, because 1) the top of the case has a small gap when installed on my phone, so I fear it isn’t sealed well 2) the sound quality is decreased greatly, even after taking the recommended steps to “re-seat” the phone in the case and 3) one of the MagSafe strips fell out the first time I took it off my phone (same day I received it). I’m also not crazy about the flimsy-feeling of the charging port cover, which gets opened frequently when I drive to connect my phone to my car (not every car has Bluetooth capable CarPlay). I probably haven’t used the case long enough for the port cover to break off or the screen and camera covers to get scratched (as others have mentioned) since I switched to a Defender case after a week. But I’m disappointed that I paid $100 for this case from the Otterbox store on Amazon, only to have it feel and function like a $19 case at best.
I finally had the time to sit down today and start the process online for a warranty replacement, only to get the message that the online option is not available for my phone model (iPhone 14 Pro) and that I will need to call. And today being Sunday (my only day off) the customer service department is closed.
I’d like to give this case another chance, since I paid so much for it and had high hopes. And I really like the Valor color scheme of the Fre, versus the color of the Defender I’m using now.
Date published: 2023-11-12T00:00:00-05:00
Rated 5 out of
5 by
Luke from
Used to be a great company
The case was great. But when it broke I called OtterBox to get a replacement. Called and did a warranty claim but never received it. They said that it was approved and sent out. Now it’s been a month and I’ve called 10 times and can never get ahold of anyone.
Date published: 2023-11-14T00:00:00-05:00
Rated 5 out of
5 by
Russ from
Bounced down the highway
Amazing case. I accidentally left my phone on the top of my wife’s escape. It hit the highway at about 120 km/h. The case took a bit of a hit. Some road rash and the gasket dislodged. The phone seems fine no scratches on the screen and camera. The impact cased the phone to make an emergency call. Ordering a new one after this review
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of
5 by
LifeProof Customer from
Actual Products for Sale?
I’ve always been a LifeProof customer for their Fre series, but appreciated Otterbox level of durability. When I had learned that Otterbox absorbed LifeProof, I was worried product availability and standards would falter. Sure enough, the new iPhone 14 Pro has been released for a few weeks now and STILL no ‘Otterbox’ Fre case. On the site it says “coming soon”; what does that mean? Are there really no more specifics than that? Charging $100 for a phone case is an insurance policy and investment, one that people would gladly pay in exchange for the advertised capability. Otterbox, get it together and get this product out or your leading competitor will have new stakeholders.
Date published: 2022-10-05T00:00:00-04:00
Rated 5 out of
5 by
Bill from
Needs a Belt clip but LOVE IT
I haven't had any of the problems mentioned by other reviewers. My case has worked beautifully and it's super easy to keep clean, not bulky, and looks great.
I look forward to there being a belt clip of some kind offered.
Date published: 2022-12-05T00:00:00-05:00
Rated 5 out of
5 by
Dave from
New phone needs a new case
Has a good rugged feel and appearance. I think it is going to last just like my Lifeproof did for my old phone!
Date published: 2022-11-22T00:00:00-05:00
Rated 5 out of
5 by
Eric in FL from
Worth it
I feel much better finally having my phone in this case, although it was annoying to have to wait so long to get it. I understand they have to develop it and all but it would have been less annoying if they kept us updated on when it would be coming out. The case seems sturdy. I actually like the new toggle to silence and unsilence the phone. The screen has some mildly noticeable dots on it about every quarter inch, but I’m ok with that too. Everything seems to work. Just noticed they’re selling them for $15 off on their website now. That kinda sucks. But I do like not having to worry about dropping my phone or getting it wet. My last iPhone 11 Pro was in an otterbox defender case but got wet from the rain and I couldn’t use FaceID anymore so this will prevent that from ever happening again. Overall I give it 5 stars. I should take some points away for it taking so long and having to be very cautious about scratching my screen for the past 6 weeks, but that would be unfair.
Date published: 2022-10-31T00:00:00-04:00
Rated 5 out of
5 by
Danielle from
Awesome Case
Great case! Keeps phone protected. Case is nice and tough.
Date published: 2022-12-12T00:00:00-05:00
Rated 5 out of
5 by
Tim F from
Did not even receive. They cancelled my order
Bought the pre order. Supposed to ship. Never came
Date published: 2022-10-21T00:00:00-04:00
Rated 5 out of
5 by
Waiting in Line from
Product is not available...
Echoing the first 2 reviews, you have potential customers WAITING for this case when the phone has been out for several weeks. I own an iphone 14 pro and haven't activated it because this Lifeproof case has historically been the best. This should have been released. Provide more information or you're going to lose sales. Happy to provide common sense consultation services to your company.
Date published: 2022-10-05T00:00:00-04:00
Rated 5 out of
5 by
Soph from
Waiting forever
Ok like everyone else I’ve been waiting since the phone first came out. I got it 2 days later. Thanks a lot otterbox you shouldn’t have bought lifeproof out.
Date published: 2022-10-11T00:00:00-04:00
Rated 5 out of
5 by
Lydia from
I'm Disappointed
I didn't even purchase or have the case yet. I got the iPhone 14 pro when it came out. and when life-proof was still life-proof. they were on it. waterproof cases at the ready. I kept checking weekly to see if preorder was avail. and one week it was, I was excited to put my order in (this was about 1 or 2ish weeks ago I think). The pre-order was open. I made my account, signed up to get emails and purchased the pre-order (notification went to my apple wallet). it had been days and I was curious why they hadn't sent an email saying it had shipped, I was quoted this next week it'd ship out. apparently its all a lie and the website was not running properly, glitched out or something. Well, the money I guess never got taken out & and yesterday, their site says "be notified when its available". wtf otter box, like come on. I want to have my phone well protected but your not being able to settle on stuff makes me not want to buy your case. also, if this review gets deleted like others say theirs have. I'm just going to keep posting a new review.
Date published: 2022-10-16T00:00:00-04:00
Rated 5 out of
5 by
DGillikin from
Exactly as my Fre case since iPhone 5...except...
Instead of what we've previously seen for the USB port cover, we see a rubber stopper type cover which has a very small/thin hinge. For those who must use a cable to charge, I expect these new covers to fail.
Date published: 2022-11-27T00:00:00-05:00
Rated 5 out of
5 by
Suzanne from
Pleased with gift
This was a gift; recipient very pleased with fit and colour.
Date published: 2022-12-31T00:00:00-05:00
Rated 5 out of
5 by
Eric from
Fre Cases
What's going on whit you Ottebox, release the FRE case, soon i will stop using ottebox cases and other product
Date published: 2022-10-18T00:00:00-04:00
Rated 5 out of
5 by
Cleet from
Not the same as they used to be
I used to love life proof cases and have had one for every phone since the iPhone X. This case is so cheaply built compared to every case previously. This feels more like a $50 case and in no way $100. Sadly it’s the best option that covers all ports otherwise I’d be finding a new case. Step your game up otterbox and get with the program.
Date published: 2022-10-28T00:00:00-04:00
Rated 5 out of
5 by
Richard Duggan from
Bad experience
The quick connect belt came off the case on day 2 causing the case to fall off my motorcycle and get all scratched up. Now they tell me(2 weeks ago) they are out of stock and will replace it whenever they get more in stock.
Date published: 2022-11-25T00:00:00-05:00
Rated 5 out of
5 by
Brooks from
Amazing.
Amazing case. Super protective. Great handle. You’d should buy it.
Date published: 2022-11-23T00:00:00-05:00
Rated 5 out of
5 by
Timbo from
Not soon enough
So many disappointments in the comments, but I have always Admired! your products and product support!!! I want an Otterbox like all the others I've had bc they have what it takes for comfort, grip and safety, but the critiques make it seems like cost cutting and short cuts are standards now. Your reputation and my experience with your cases is why I post this vs just buying another product. I just bought the 14 Pro and need it protected - now, as in now. $99 is worth it if it is like all the products I've bought from you before.
What is the time frame that I'd have to wait? Thanks
Date published: 2022-10-05T00:00:00-04:00
Rated 5 out of
5 by
Me dude from
Great product
Okay I really don’t understand all the negativity surrounding this case. I was actually really surprised to see such a low rating for this thing. I’ve had mine for about a week or so and so far it has kept my phone perfectly protected and brand new looking. I’m switching from an OtterBox defender for a couple reasons. The built it camera lens protection was a big one. Because this is such an expensive phone and the camera lens sticks out so much I was always so worried to scratch it. Even with defender and even in my pocket I kept thinking my keys were going to scratch it up. With this case I don’t have to worry about that. Okay and the built in screen protector, even tho it’s plastic and flimsy feeling it stood up to the water test and no water leaked into the case. Another reason I’m switching from defender is the dust build up in the speakers. I’ve always purchased defenders for my phones and while they do so great at protecting every other aspect of my phone the dust on those speakers would always drive me crazy. This case I don’t have to worry about that either. Some people said the switch for the silent mode was hard to use or something idk I got used to it pretty quick and I kinda have grown to like it. Plus I love the green color for this case. All in all I really love it and get compliments on it regularly so OtterBox people don’t listen to the haters who are rating a product based on how long they had to wait for it to be sent to them which to me doesn’t actually determine the quality of a product…come on people
Date published: 2022-12-11T00:00:00-05:00
Rated 5 out of
5 by
CinReh from
Meh, not the best
The screen seems to pop up and away from the phone of the screen. This makes it difficult to take photos, type, or do anything that requires you touch the phone screen
Date published: 2022-11-29T00:00:00-05:00
Rated 5 out of
5 by
DevinTheGermanGearhead from
They keep getting better
This is not my first Fre case and definitely not my last. I just got my case today and immediately noticed that this year the back seems more rigid than last year when I had my 13 Pro Max (I have a 14 Pro now) and I had issues with the gasket popping out of the back housing on that model's case. This year, it looks and feels more snug. Audio quality is the same as last year (good in my opinion), and honestly, you get what you pay for. When Lifeproof was still around before the disbandment happened and they merged the two, I've only had a couple issues that Lifeproof/Otterbox handled in a speedy and professional manner. Great warranty and great customer service. And, to all those complaints about the release date of this case, companies like Catalyst aren't releasing theirs until next month. Testing and quality are what, in my opinion, cause these release delays. Overall, another year where i'm left very satisfied with my purchase.
Date published: 2022-10-31T00:00:00-04:00
Rated 5 out of
5 by
Jeanette S from
Great product and company
Not sure if I love my case or customer service more. The case is great. It’s exactly what I needed and wanted. But customer service was exceptional! My order seemed to be lost in transit and I wasn’t sure it would make it by Christmas so I called. (I purchased 2 other cases that were gifts) the cs rep tracked it and saw I what I saw and put me on a brief hold. When he got back on he said the were going to resend my order via 2 day priority. The order showed up in one day! I am very happy with the product and the company so I will be a customer forever!
Date published: 2023-01-01T00:00:00-05:00
Rated 5 out of
5 by
Jerry50 from
Consistently the best protection for my $1000 ipho
I’ve been an Otterbox/Lifeproof customer for over 10 years. I have purchased more than a dozen iPhones (kids/grandkids/myself) nothing gives me more satisfaction than when I purchase a product that lives up to its claims. That is 100% the way I feel about my Otter/Lifeproof case purchases. Did I like the delay in the latest case for my 14 Pro, no, but if they needed more time to deliver a quality case, I get it, and appreciate it, that is how a company with integrity does things. BTW-if you ever have an issue with your case, they are always quick to replace it for a very reasonable shipping/handling charge-I hope that Otter/Lifeproof is around for many years, I trust this company, the peace of mind knowing my iPhone is well protected make this case invaluable to me-THANK YOU Otter/Lifeproof.
Date published: 2022-12-10T00:00:00-05:00
Rated 5 out of
5 by
LifeproofLover from
Is it for Sale
Love Lifeproof cases. Is there a plan to release any other lines. The Next series is also one of my favorites, way less bulky then the defender series
Date published: 2022-10-06T00:00:00-04:00
Rated 5 out of
5 by
Shelby from
Would be nice, if only I could order it
I have always used otter box or lifeproof cases for my phones, but I liked lifeproof better so that’s what I’ve stuck with. Now I have a brand new phone, but I can’t get a case. Now that otter box has fully merged its companies, it is quite clear that they don’t care about its life lifeproof customers. How long will we need to go without the case we all want? Just release the case before people become loyal customers to your competitors.
Date published: 2022-10-18T00:00:00-04:00
Rated 5 out of
5 by
nnnn from
Hurry Up
Hurry up and release the Fre for the 14 Pro or make a built in screen protector for the Defender series and maybe more people would buy them.
Date published: 2022-10-14T00:00:00-04:00
Rated 5 out of
5 by
Seattlemagic from
Customer service is terrible
The shipping is 3 weeks even with a product in stock. My item shipped and then stopped moving for a week, when I contacted customer service I was told they won’t bother to do anything until 15 business days has passed. If that’s customer service before I even get the phone I can’t imagine any better once I get the case. I have been a faithful otterbox customer for many years but no more. Customer service matters.
Date published: 2022-12-07T00:00:00-05:00
Rated 5 out of
5 by
GARY from
Don’t send it to the post office
I still don’t have my case I bought on December 2nd it’s sitting at my post office since December 12th
Date published: 2022-12-27T00:00:00-05:00
Rated 5 out of
5 by
Mature user from
Best IPhone 14 Pro Case
Just what I wanted. Ordered a “knock-off” when I first got my new iPhone since this was not available but it is not as nice as this one. Wish this had come out when the iPhone 14 pro was first released.
Date published: 2022-11-28T00:00:00-05:00
Rated 5 out of
5 by
Julie from
Screen isn't very good
I've always bought these waterproof LifeProof cases for my phone. I love that it protects my phone when I accidentally drop near water or something that could damage my phone. I received this new case (FINALLY) after waiting for its late release and I'm disappointed. It fits the phone correctly, but the new screen cover is extremely loud when I scroll (it sounds like a cheap piece of plastic every time I touch my phone screen) and is difficult to zoom and use the touch screen properly. I miss the simple toggle switch for the silence button (there is some strange dial now and it is very difficult to use). The only reason I'm keeping it is that I ordered an Amazon-waterproof case and people said they were having difficulty hearing me in that case.
Date published: 2022-11-29T00:00:00-05:00
Rated 5 out of
5 by
Bsousa from
Still waiting
The other night when I added this to my cart it allowed me to preorder and even gave me a ship date and all. Now it’s still saying unavailable. What is going on? It’s been several weeks and yet I haven’t got an email. I am another customer who can’t activate my iPhone 14 pro because I need a case. As said previous by fellow customers; your going to lose a lot of customers leaving us blind. I’m giving it until the end of the weekend and am just going to have to buy a case elsewhere.
Date published: 2022-10-06T00:00:00-04:00
Rated 5 out of
5 by
Mike G from
OtterBox fre ( used to be lifeproof) now crap!
Case isn’t like the old ones I used to get? Some new designs were better but the main change on the front cover wasn’t very good at all I couldn’t use my phone very much at all. Incredibly unresponsive and had to tap very hard on the screen or multiple times. Unusable to say the least. Such a shame it used to be a vey good if not the best case going. Now wasted money.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of
5 by
Oasico from
Amazing Iphone 14 Pro case
Perfect fit, excellent shape and easy to handle. The color is superb and it is true to all the specs it proclaims so far. Had been a user of this brand for a long time and never let me down. I would recommend it for taking care and stepping up to the next level of protection.
Date published: 2022-12-08T00:00:00-05:00
Rated 5 out of
5 by
HelpProtectMyPhone from
How long?
OtterBox is really starting to tick me off. Holding this product off just to push sales in the defender series, knowing the lifeproof series is the one we want. Regardless of owning the lifeproof brand for 10 years, the lifeproof cases were always superior, and gave the owners true peace of mind in protecting their device. I live with constant anxiety knowing my current case is not protecting my investment. The only reason I got the new phone was because a tragedy struck with my iPhone X that I had since it was released 5 years ago. Please help. I’ve been a lifeproof supporter since the iPhone 4.
Date published: 2022-10-07T00:00:00-04:00
Rated 5 out of
5 by
Greg from
As Good As Ever
Just as good as any Lifeproof FRE case I’ve had, and I’ve had them since iPhone 6. Highly protective without being too bulky. The dial to switch silent mode on and off is super easy to use, and I haven’t had any issues with touch screen sensitivity. Best case on the market to protect your investment, worth the wait!
Date published: 2022-12-10T00:00:00-05:00
Rated 5 out of
5 by
JT1334 from
Great at first, until it got wet
Good: fits well, low profile, at first was awesome in pretty much every way. Better than Amazon knockoffs. Excellent touch screen functionality.
Bad: $$$, took a while to release.
Fatal: after it got wet, it stopped working as it had out of the box. Now no one can hear me and I “sound like I’m in a tunnel”. This is after dismantling, cleaning and allowing it to fully dry. Now I need to replace my case so I can have normal phone conversations.
Date published: 2022-12-07T00:00:00-05:00
Rated 5 out of
5 by
Desiree from
Reliable company
I always purchase life proof cae for every iPhone I buy. Me and my husband love this case
Date published: 2022-12-26T00:00:00-05:00
Rated 5 out of
5 by
Thibeault79 from
Waiting for FRE
I won’t even buy the Iphone 14 pro until this comes
out. I have been wanting to upgrade from the 11 - but the amazing FRE case on this is irreplaceable. I cannot
imagine getting such a new and expensive phone without the
protection the lifeproof case has provided for years and years. Hope this comes out soon. I do not want a defender case that does not protect my camera or screen and forces me to purchase an additional screen protector. FRE is the only way.
Date published: 2022-10-06T00:00:00-04:00
Rated 5 out of
5 by
Busy boy mom from
Glad to finally have it… but
To be totally honest, I was anything but impressed about the amount of time it took for these cases to be available. I missed the first round of preorders and by the time I finally received my case, it had been TWO months of having my new phone with a super basic case.
Buttttt the Fre case is the only case on the market that is truly dustproof and I need that. Yes there are micro dots on the screen protector (compared to my husbands 12 mini case) they are on that case as well. Yes it was a pain to go through the process, I just really hope this holds up as well as previous models. Glad to finally have it despite mixed feelings
Date published: 2022-11-30T00:00:00-05:00
Rated 5 out of
5 by
Longtime Lifeproof Lover from
Makes no sense!
I purchased the FRE case for my two iPhone 14 Pro phones. I have purchased Lifeproof cases since my iPhone 4. This FRE case is the most disappointing. I can’t use the cases because the switch for the ring/silent feature doesn’t work properly. When the phone is placed in the case, the case button turns the phone ringer to silent. The case will not allow me to switch the ringer back on. Why would the FRE phone case have a button and not a switch like the phone it is designed to protect? The bottom line is, I paid a lot of money for cases for both of my phones but I can’t use them because I can’t hear my ringers due to the case design. Soo disappointing!
Date published: 2022-12-08T00:00:00-05:00
Rated 5 out of
5 by
Kimotee from
Good fit for iPhone 14Pro
Used a Lifeproof Fre case for several years since I'm frequently outdoors and on boats. The rebranded case works fine on my iPhone 14Pro.
Date published: 2022-12-02T00:00:00-05:00
Rated 5 out of
5 by
Samantha from
Still Waiting...
I have been waiting for this case since I ordered my new phone. New phone is still in the box because I will not use another case. I was able to pre-order this case on 09/30/2022. Since then the preorder has been removed and gone back to "Coming Soon"
What's the story Otterbox?? Trying to sell more Defender cases? Still waiting.....
Date published: 2022-10-12T00:00:00-04:00
Rated 5 out of
5 by
Austin from
Otterbox Fre iPhone 14 pro
I have always used the Fre case and this case made my phone screen unresponsive. There was too much of a gap between the plastic case over the phone screen causing a loud tapping sound every time I typed on my phone. I would not recommend this case unless they come up with some sort of update.
Date published: 2022-11-25T00:00:00-05:00
Rated 5 out of
5 by
Ryan from
Excellent case! Same great Otterbox/Lifeproof!
I don’t understand all of these baseless negative reviews on this case. Feels just like all of the other great Lifeproof cases I’ve had over the years, and now that Lifeproof is officially Otterbox, it’s still the same to me. Great quality! Solid protection! I would pay no attention to all of these negative reviews. This is the best case out there for comprehensive protection for your phone. Yes, it takes a little while for them to get it out after the new phone releases, but heck people! You gotta realize that they have business practices in place that are a little more intricate considering this is a WATERPROOF case and not a back and sides only case. Keep up the great work Otterbox! I won’t buy any other case. Thank you so much!
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of
5 by
Teahupoo from
Awsome
They have erased my reviews as well this is a compromised company with shady business ethic.
Date published: 2022-10-15T00:00:00-04:00
Rated 5 out of
5 by
GomerPyle from
Was not as great as expected.
Was not as great as I expected. Front cover plastic bows out a little, so it’s like you have an air bubble under it and you could press it down and feel the play in it, also had a weird feel like it had static electricity on it as you could hear a faint noise when you lightly ran your finger over it. It also does not fit flush on the phone screen. I could not stand it after a while as it looked like it had big air bubbles under it in certain places and went back to a cheaper case which works great looks almost the same and was a lot cheaper. My iPhone 11pro otter box case was great. Maybe because the other 11pro case was made by lifeproof and not otterbox?? I loved it but the same case for the 14 pro, something is just not right with the front cover.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of
5 by
Alex from
Fre case
Excellent quality. Sound isn’t muffled on phone calls! Worth the money
Date published: 2022-11-29T00:00:00-05:00
Rated 5 out of
5 by
Kaytut from
Was a fan of lifeproof…
I’ve been a loyal and repeat lifeproof product consumer for years. I just learned, however, prior to ordering this case, that otterbox and lifeproof have merged! I know that with merging products together the original product is probably never going to be the same. There is a significant “gap” between the touch screen and the plastic on the screen. Therefore, this is causing a huge issue with typing or even simply pushing any buttons on the touch screen. I did not see any reviews on this issue until NOW (after I purchased this 10 days ago!) I’m so upset about this!!!
Date published: 2022-12-13T00:00:00-05:00
Rated 5 out of
5 by
Darin505 from
Great
Great love it it fit very well has a ridge on the camera lens to hopefully stop some scratches
Not a fan of the dots on the screen protector but can’t see them while using
Date published: 2022-11-29T00:00:00-05:00
Rated 5 out of
5 by
Nikky from
Great case
Truly holds water out and fits my phone perfectly. Trust me when I say you must take your screen protector off when using the case. You’ll have optimal performance of your case when using your screen.
Date published: 2023-01-01T00:00:00-05:00
Rated 5 out of
5 by
Jake from
Great case
Best case for ur iphone I work outside everyday with trains and it keeps my phone like brand new
Date published: 2022-12-16T00:00:00-05:00
Rated 5 out of
5 by
Jackkal22 from
Great case however no one can hear me on speaker
The case works great besides the fact that no one can hear me on speaker phone very upsetting as I use speaker all the time and for $100 it should be able to do that.
Date published: 2022-12-16T00:00:00-05:00
Rated 5 out of
5 by
LongLiveLifeproof from
Honestly, this is trash.
Imagine taking over a company with a perfectly good and functional product, and then absolutely butchering said product. This case is horrid, the switch for the ring/silent feature is trash, the new design for the charging port cover is trash, the old Fre used to work perfectly fine with a tempered glass screen protector and this will not. I paid $50 for a screen protector because on these phones they’re practically a necessity, i’m not wasting $50 by throwing it out because it no longer fits with the new Fre design. Congratulations Otterbox, you took the best waterproof iPhone case on the market, and turned it into garbage.
Date published: 2022-10-30T00:00:00-04:00
Rated 5 out of
5 by
James from
Lifeproof Knockoff
Lifeproof products use to be worth the investment. This case was extremely disappointing. You should discontinue and recall all of these cases and ship customers an improved case.
Date published: 2022-12-02T00:00:00-05:00
Rated 5 out of
5 by
Samantha from
Otterbox Failure
Order was cancelled by Otterbox. They don’t know when/ if the FRE will be released. Terrible Customer Service… Horrible Sales Ethics. Great job jeopardizing the market purchasing LifeProof and failing your customers!
Date published: 2022-10-21T00:00:00-04:00
Rated 5 out of
5 by
Fre user from
Not in stock yet ~ why?
It’s pretty ridiculous that this Fre case for the 14 pro is not in stock yet nor can you get a release date from customer service . I only use Fre cases and any info that you have as to a release date would be helpful. Stinks I gave to get a case now then the Fre when it comes out later . I’m not interested in the defender , I want my camera covered . Maybe a hefty coupon is in order here for those of us wasting our money ? I already sign for the email so please don’t suggest that . Again , info on release date would be appreciated. Thanks
Date published: 2022-10-11T00:00:00-04:00
Rated 5 out of
5 by
OregonTess from
Perfect combination of features
The only case I could find that has protection also for both the screen AND the camera lenses..and is waterproof. Perfect. Easy to put on. Reasonably light to carry. Good investment so far.
Date published: 2022-12-31T00:00:00-05:00
Rated 5 out of
5 by
Fre user from
When??
Curious how Steve got an otter box Fre ? I’m guessing it’s not a 14 pro or 14 anything and is written on the wrong product . Yes, my original review was not posted like the other saying so.
Date published: 2022-10-17T00:00:00-04:00
Rated 5 out of
5 by
kiss it from
A complete joke
I have has this ordered for over a month on amazon. It has a ship date and everything. now nothing. Cant yall just be honest with customers on when a product will be launching. I understand yall messed up and are very far behind. So what are you going to do about it. I am sure nothing. Another joke of a company that bought out anther brand just to bully the market. Thanks for being honest and helpful. You have lost a customer forever...
Date published: 2022-10-19T00:00:00-04:00
Rated 5 out of
5 by
Donna from
A+
Love it, easy to test, easy to assemble and looks great. Lightweight too.
Date published: 2022-11-30T00:00:00-05:00
Rated 5 out of
5 by
TGP1 from
Don’t trust any case except lifeproof!!!
Don’t trust any other brand than lifeproof. I refuse to use a phone without a lifeproof case on it!! It’s the only brand that truly protects my phone!!
Date published: 2022-11-20T00:00:00-05:00
Rated 5 out of
5 by
Denise from
Disheartened
I anxiously awaited the Frè case but was exceptionally sadden upon it’s arrival. I had to return it as I could not hear but a faint whisper. The Frè case completely impedes the audio out-put!
Date published: 2022-11-28T00:00:00-05:00
Rated 5 out of
5 by
John from
14 Pro Max
Fits the IPhone 14 pro perfectly and offers great protection.
Date published: 2022-11-22T00:00:00-05:00
Rated 5 out of
5 by
Hyke Hasratian from
Great product
Amazing product I love ?? their stuff you have to get one
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of
5 by
PK80 from
Love it!
My wife loves this case and it hasn't broken yet. WIN WIN
Date published: 2022-11-15T00:00:00-05:00
Rated 5 out of
5 by
Nanda from
Disappointed
Just returned my mega case. I think OtterBox has a big job upgrading the quality of the case compared with Lifeproof. I miss my Lifeproof case
Date published: 2022-12-07T00:00:00-05:00
Rated 5 out of
5 by
Samantha from
Really? Deleted Review
So I'm wondering why reviews questioning the release of the FRE are being deleted.
Also how "Steve's" review stating how happy he is with his new FRE case is... when it states the product is "Coming Soon." Absolutely Ridiculous.... and not looking good for you Otterbox.
Date published: 2022-10-17T00:00:00-04:00
Rated 5 out of
5 by
Dwh1 from
No release date
The fact that Otterbox cannot give its faithful customers a release date is extremely disappointing. Bad business. My previous review was also not put up or taken down. I bought a different case .
Date published: 2022-10-23T00:00:00-04:00
Rated 5 out of
5 by
Greg from
Is ok, not with the cost though
Case is ok. Extremely expensive. If you live in Canada, expect to pay about $165.00 before it is at your door. Concerned with how long it will last. Screen protection is ok, wish they still had screen protector on defender case.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of
5 by
King from
Otter Box Ruined My Life
So my daughter ended up saving for over a year to purchase the new Iphone 14 Pro and asked me once she had purchased it "father i wont have enough to fully protect my phone could you please order me the new Otter Box Fre Series Case for my birthday". i replied with a yes with a big smile on my face. I waited and waited and waited some more as my daughter grew more nervous of the dangers that awaited her phone. Today my daughter dropped her phone next to a man doing construction with a jack hammer instantly obliterating the phone. I hate you otter box.
Date published: 2022-10-19T00:00:00-04:00
Rated 5 out of
5 by
Otterbox Fre from
Bad sound quality
The case was rugged, the sound quality was horrible. I couldn’t hear someone talking and when I played music it sounded muffled. People on the other end couldn’t hear me either. I had to use earbuds to be able to make and receive calls. I am returning it.
Date published: 2022-12-05T00:00:00-05:00
Rated 5 out of
5 by
Lisa from
Not impressed
I’m not as happy with the fre as the previous lifeproof fre as the screen is less responsive and it couldn’t read my face through it very well. The top corners are unresponsive and I have to touch multiple times and push down on the case to get it to work. I loved the lifeproof fre before but am done with it now.
Date published: 2022-11-24T00:00:00-05:00
Rated 5 out of
5 by
Andy from
Great product
I’ve always had lifeproof cases because they protect the phone the best. I used to work in a chemical area and I’ve even had belt buckles rust or corrode to the point it left stains on my clothes. Phone was always protected! And still looked like new at trade in.
Date published: 2022-11-17T00:00:00-05:00
Rated 5 out of
5 by
Scott from
Rubber Coating
Always had otter box, this yr the casing is really hard, you can’t prop it up against nothing without it slipping and falling down, All the others were rubber coated, but I do like it, thanks
Date published: 2022-11-16T00:00:00-05:00
Rated 5 out of
5 by
Brent M from
Disappointment
Can not hear phone calls and touch screen works terrible.
Date published: 2022-12-28T00:00:00-05:00
Rated 5 out of
5 by
Jorge from
Really good beware of rocks
Very good case. Never worried about dropping phone unless it on uneven surface like rocks since it’s not tempered glass screen protector but for everyday use its great
Date published: 2023-02-22T00:00:00-05:00
Rated 5 out of
5 by
Plumbingdad from
Good product, but needs improvement
The case is great for the line of work I’m in, it’s sturdy and easy to clean. The only issue is the low quality glass used on the camera side. I haven’t had the case for more than a month and the glass has become opaque, which makes pictures look blurry.
Date published: 2023-05-21T00:00:00-04:00
Rated 5 out of
5 by
Kylemz from
Pretty indestructible except for a few things.
Have been noticing a few things lately. My phone is starting to get hot in the case which hadn’t done before. Also my 90lb puppy stole my phone off the table. He bit it up and snapped the tab on the bottom of the case where you charge it off. So now not waterproof. The phone, however was protected. Just chew marks in it and 1 on the front of the screen protector for the iPhone 14 pro fre case. The one one the front makes it difficult to navigate the phone in that area. If it weren’t for this case, my phone would have been destroyed!
Date published: 2023-05-17T00:00:00-04:00
Rated 5 out of
5 by
Hannah from
It's good
I just wasn't really happy with this case and I have had it since December and I already had to turn it in for a warranty because I can't even take a picture with it isnt so blurry and I'm not sure why. I have dropped it on occasion but nothing that would warrant the screen for my camera being so darn blurry. I have cleaned it taken it apart cleaned everything I can and nothing made a difference works great for the water proof love that aspect of it but I don't think I would even spend the money in the "waterproof" case next time.
Date published: 2023-05-16T00:00:00-04:00
Rated 5 out of
5 by
Mike from
Instructions should be provided.
No instructions provided for silence button - those are needed.
Date published: 2023-12-03T00:00:00-05:00