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  • Screen protector for cellular phone
  • for Samsung Galaxy S21+ 5G
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OtterBox Alpha Flex is the precision-fit, ultra-strong Galaxy S21+ 5G screen protector that keeps your display pristine and controls working flawlessly. It's resilient, flexible and shatter resistant. Molded for an optimal fit on your curved screen, Alpha Flex installs easily and preserves the clarity of your display.
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OtterBox Alpha Flex - screen protector for cellular phone
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OtterBox Alpha Flex - screen protector for cellular phone is rated 2.32 out of 5 by 76.
Rated 5 out of 5 by from Giggidy Great screen protector. I like it much more than the glass ones.
Date published: 2022-02-17T00:00:00-05:00
Rated 5 out of 5 by from Worst screen protector Never once had a bad otter box product till now. So much residue was left under the screen protector once applied. The #2 peel was so hard to separate from the protector itself. I've also never once had a screen protector trap so many air bubbles before. Wouldn't buy this again.
Date published: 2021-04-10T00:00:00-04:00
Rated 5 out of 5 by from I like this screen protector, Good Qualith, Good F This is a good screen protector and worth the money. Only issue for not giving it 5 stars is that the directions for installation were printed quite small and hard to follow.. Read them several times and did a dry run before putting it down on the phone. I still managed to screw things up because I put it on upside down(Slot for the camera was at the bottom.. It seems to function well. Maybe some sort of marking on the installation frame would help avoid this. Only real negative is that the fingerprint reader does not work thru the screen protector
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Easy to use I bought this about two months ago. I was very nervous to put it on after reading some of the reviews, plus the fact I've only put one screen protector on a phone in my life for a family member. When I opened the box it did look a little intimidating. Most screen protectors that I know of you just peel, stick and push out the air bubbles. This had a whole gadget looking thing. I read the instructions twice while looking at the device. Finally, I felt confident enough to try it. Besides, if anything went wrong there is a warranty. Oh my gosh, it was so easy to put on my phone. If you follow instructions, you should have no issues. Touch screen works fantastic and so far I haven't noticed any scratches. The screen is easy to see (no smudges, etc.. I would definitely buy this again if I needed to.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from I love the color I love it, it's durable and stylish. It keeps my phone protected.
Date published: 2021-04-11T00:00:00-04:00
Rated 5 out of 5 by from One drop One phone drop on concrete and now it's all torn up. I don't belive the concrete would have even bothered the glass. It wasn't that significant a drop. It simply slid over the concrete and the Alpha glass tore up.
Date published: 2021-04-17T00:00:00-04:00
Rated 5 out of 5 by from worst purchase ever Flimsy flim, couldn't get bubbles out of it. I was expecting a hard shell type protector for 40 bucks. This is trash.
Date published: 2021-04-18T00:00:00-04:00
Rated 5 out of 5 by from Not Impressed I just bought this phone protector and there were so many air bubbles and lines that my phone looks terrible, even after spending 20+ mina trying to remove the air bubbles. I would not recommend anyone spending money on this screen protector. The case is wonderful but I am going to have to buy a screen protector somewhere else. Very disappointed.
Date published: 2021-02-20T00:00:00-05:00
Rated 5 out of 5 by from Wouldn't Be Without An Otterbox Case I've had one of your cases for various phones over the past six years. I like the protection the case affords. Seen a lot of cracked glasses and damaged phones among friends and colleagues. But not at my house.
Date published: 2021-02-23T00:00:00-05:00
Rated 5 out of 5 by from Love the cases, not the screen protector. Big fan of the Defender cases have used them for 8 years on every phone i've had. Thought i would try the new screen protector this time but found it hard to install and keep air bubbles out and seems to scratch easy.
Date published: 2021-02-10T00:00:00-05:00
Rated 5 out of 5 by from strong and sharp good stuff j ai acheter et instaler ma Alpha Flex,il y avait des petite bulle mais la plus part sont parti,bon produit
Date published: 2021-03-09T00:00:00-05:00
Rated 5 out of 5 by from Easy wonderful I bought it and it was easy to install and I live the protection
Date published: 2021-02-09T00:00:00-05:00
Rated 5 out of 5 by from Worst screen protector application Applied this screen protector as per instructions and got horrible results. Either couldn't get the air bubbles out, or when I did they left a trail behind. Very disappointing for the price. Love the case I got from yall but will probably rip it off and buy a cheaper screen protector.
Date published: 2021-03-25T00:00:00-04:00
Rated 5 out of 5 by from Would give it 0 stars if I could! Bought this for my new Samsung S21+. Downloaded video to watch installation. Wasn't hard at all until I went to pull the 2nd film off. It cracked down the middle! I had to pull it off in 2 sections leaving my screen protector looking horrible! Always bought otterbox. Not now!
Date published: 2021-02-16T00:00:00-05:00
Rated 5 out of 5 by from As Always ..........................The Best Great product have been using it over 15 year ......no regrets.
Date published: 2021-02-28T00:00:00-05:00
Rated 5 out of 5 by from Air bubble problems Installed per instructions and was left with air bubbles all over that will not disappear. Filed a warranty claim but since you have to pay nearly $7 in shipping you may want to consider buying a 2 pack of screen protectors from amazon for the price of $8 instead.
Date published: 2021-03-17T00:00:00-04:00
Rated 5 out of 5 by from Disappointed Printed info on screen protector would not go away or come off. I had to remove the product to even see my phone screen! Wasted my money for sure
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Not good The screen protector is too small for the phone. After the protector has been on for a bit it has come away from the screen. The screen protector tool that help you put it on the phone doesn't fit and yes the packaging on the box said the make of my phone. Now I am looking for another screen protector.
Date published: 2021-02-22T00:00:00-05:00
Rated 5 out of 5 by from Don't waste your money First of all let me say I love otterbox.... Their cases! This screen protector came fast boxed nicely. Even came with an alignment tool, awesome! I followed all instructions and ended up with marks all over underneath the sticker.... it's now in the trash. I'll be buying Zagg again.
Date published: 2021-03-17T00:00:00-04:00
Rated 5 out of 5 by from Not a great review....sorry I was in a very clean area and wiped all surfaces, used the install template.... looked like I had cotton balls behind the screen protector. I'll just go without a screen protector just like my last phone I guess. Otterbox cases are the best ever though IMO
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Great phone case Bought it for my husband, he is extremely happy with it. It's durable which is what he needs owning a construction company.
Date published: 2021-03-26T00:00:00-04:00
Rated 5 out of 5 by from Directions were unclear The product itself is great, but the directions could have been clearer. I ended up having to take it off and reposition because there were so many air bubbles. Then, the adhesive in the corner where I peeled it back doesn't stick like it should. It's too pricey not to look perfect. It's great aside from that. Sensitivity is good.
Date published: 2021-02-19T00:00:00-05:00
Rated 5 out of 5 by from Very Good Purchase I bought this for my sons phone and it has kept the screen scratch free. It was a little tricky to get all the bubbles out but a little patience goes a long way.
Date published: 2021-03-20T00:00:00-04:00
Rated 5 out of 5 by from Not the best Had installed it how the directions said to and got a wrinkle, works perfectly with a otterbox case,, ordered this 2 weeks before the s21 came out expecting it to be here before the phone and it wasn't,
Date published: 2021-02-14T00:00:00-05:00
Rated 5 out of 5 by from screen protector Bought this about 2 weeks ago for my new Samsung S21. I bought the case at AT&T but they had no screen protectors. This protector was different from the last one I had on my old Samsung. It was a little more complicated due to applying to the screen. I cleaned the screen per instructions but could not get all the air bubbles our with the tool sent for that purpose. So it has a few air bubbles but at least my screen is protected. I love otter boxes because they have protected my last 5 phones very well.
Date published: 2021-03-22T00:00:00-04:00
Rated 5 out of 5 by from Came in damaged and was told wouldn't be replaced. The product came in with what looked like an applicator it was somewhat attached to. The screen protector itself looked fine so I applied it but realized as I was putting it on the screen that there was damage to it and I have what look like scuff marks and bubbles from the protector being bent that won't go away. When contacting support and asking how I would go about a replacement I was told I was not eligible for a warranty or return. The protector works well but looks bad because of this. I'm rating it based on the response I got from customer service. First time in 10 years I have had a defective product from Otter Box and really didn't expect to be told I was out of luck on getting the product I paid for. In short if it comes in OK then you will be happy with the product, if not good luck getting it replaced.
Date published: 2021-02-25T00:00:00-05:00
Rated 5 out of 5 by from Expensive Bought it for obvious reasons. It's a nice screen protector with a easy to install kit. However, as careful as I was, it still managed to attract a few pieces of dust when I pulled the adhesive cover off.
Date published: 2021-02-26T00:00:00-05:00
Rated 5 out of 5 by from Bad purchase Expensive for a piece of plastic. After following instructions I still couldn't get air bubbles out. After about an hour it ended up falling off, stick to making phone cases.
Date published: 2021-03-29T00:00:00-04:00
Rated 5 out of 5 by from Works great, be careful when attaching The screen works well, and for the most part, is easy to attach. My problem is that it only includes 1 screen, and it accidentally touched the cloth while being attached and now has little pieces of the cloth stuck under the screen. I was not able to get it off. Next time I would probably choose a cheaper product that comes with more than one screen.
Date published: 2021-03-01T00:00:00-05:00
Rated 5 out of 5 by from Case great but screen protector is junk! I have purchased from Otterbox for years and did so again when I purchased my new S21 Galaxy. The case is great but the svreen protector is junk! Followed instructions to the letter and I had lines and surface irregularities. Would not waste my money again on this item.
Date published: 2021-04-01T00:00:00-04:00
Rated 5 out of 5 by from Easy to apply Bought for my husband’s phone. Was easy application.
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Not so good! Paid to much money for it not to work at all! It is not quick, or anxiety free as the packaging indicates. Disappointed
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from A literal waste of money I've trusted Otterbox with my last two phones, and when I decided to get a new one I ordered a brand new phone case and screen protector. This is the worst product I have ever received. It is literally a waste of money. I am so frustrated that I trusted the brand enough to pay $40 for a PLASTIC screen protector in the first place. It comes with this plastic brace that looks like it is going to hold the phone still and cause perfect application, but despite the fact I laid the film down SO carefully, the whole thing was full of not just air bubbles, but these weird textured lines that the squeegee didn't even help get rid of. And then when I tried to detach the plastic tab and remove the frame, the plastic film came up with it. I tried to fix it but it had been awful before, and it looked worse because the weird lines were now even more pronounced. So I had to just take the whole thing off. Seriously, I don't know how this is getting any positive reviews. DO NOT BUY THIS. HEED THE LOW STAR COUNT.
Date published: 2021-04-22T00:00:00-04:00
Rated 5 out of 5 by from As expected Works as It should. Does what it was intended to do.
Date published: 2021-05-03T00:00:00-04:00
Rated 5 out of 5 by from Alpha flex...The worst product I've ever bought Bought the alpha flex Screen protector for my Samsung ultra s21, and when applying, the top layer, #2 would not come off the actual screen protector. The actual screen protector is not wrinkled, full of bubbles, and there are shiny spots all over the screen protector. This is the absolute worst screen protector I've ver had, and not to mention, the application was awful.
Date published: 2021-04-04T00:00:00-04:00
Rated 5 out of 5 by from So Disappointing I bought this screen protector because I have had good experiences with Otterbox in the past. However, this screen protector is really bad. It will not go on my phone correctly no matter how many times I try. I followed the directions exactly and could not get the bubbles to go away. Now the edges of the protector tor are peeling up and the whole thing just makes my phone screen look dirty. I wish I hadn't bought it.
Date published: 2021-05-16T00:00:00-04:00
Rated 5 out of 5 by from eventually cleared up I bought this to go with my defender case because otter box no longer protects the screens with their cases. This was an awkward protector to put on, and I couldn't do it without getting a bunch of air bubbles. Since it is flexible I managed to push a couple of them out the sides. I decided to leave it and all of the bubbles worked their way out within a few weeks. I hope this protects my phone
Date published: 2021-05-12T00:00:00-04:00
Rated 5 out of 5 by from My Phone is Protected! I like the fact that OtterBox protects my phone. Let's face it phones are now a pretty expensive ticket item. Knowing mine is well protected makes me feel much better. My hands are very dry. Having almost a rubbery protective wrap around my phone allows me to confidently hold, carry and use it without worrying constantly that I'm going to drop it. The holster secures the phone well, plus it doubles as a stand to watch your favorite movie or YouTube videos.
Date published: 2021-05-12T00:00:00-04:00
Rated 5 out of 5 by from worth the money I have always had a screen protector/otter box cover for my phones. I have never broke my phones. And I drop my phone all the time.
Date published: 2021-04-20T00:00:00-04:00
Rated 5 out of 5 by from Fingerprints does not work with the screen protect Fingerprints does not work with the screen protector.
Date published: 2021-06-20T00:00:00-04:00
Rated 5 out of 5 by from Absolutely terrible The installation method didn't work at all. The plastic sheet separated from the wrong parts...not the screen protector at all. I ended up destroying it in the process. Total waiste of money!
Date published: 2021-06-18T00:00:00-04:00
Rated 5 out of 5 by from The tight fit I've been using otter box for years and wouldn't use anything else fits real tight around the s21 plus I justed updated too keep up the great job you folks at otter box
Date published: 2021-06-06T00:00:00-04:00
Rated 5 out of 5 by from I likeithr the idea of a screen protector. On like the one that is on my first Otterbox for2Jthe Galaxy S7 which came with a protector the Alpha Flex is very difficult to install. The allingment tool works great and the first ($1 sheet separates very easy from the protector sheet and everything aligned lt supposed to do. It's when you start to take sheet (#2) off that the trouble starts. This sheet sticks so tight to the protector sheet that it lifts up and creates Lots of bubbles which are impossible to out. This is the 2nd one I've had, that one was so hard to separate that it tower. Once its on it does a great job (except for the bubbles which haven't gone away yet.
Date published: 2021-06-07T00:00:00-04:00
Rated 5 out of 5 by from Fell right off Followed the directions and it fell right off phone
Date published: 2021-07-04T00:00:00-04:00
Rated 5 out of 5 by from Very Hard to install 2nd time I have tried to install this product. I tore the 1st one trying to install and they very kindly replaced it. The 2nd one had the same issue. After talking with customer service I put the protector in the fridge for an hour to ensure it was not hot from shipping. I still could not separate the screen protector from the backing. The little cutout for the forward camera would not remove either. I had to use a dental pick to separate the 2 layers and then it ripped at the camera cutout. I love otterbox products but not this one
Date published: 2021-06-24T00:00:00-04:00
Rated 5 out of 5 by from Good performance but inconvenient installation The screen protector came with a guide for installing it, but I wasn't a fan of the screen protector being /attached/ to the guide. I have had this style of guide in the past but the screen wasn't attached at the bottom. I ended up having to remove it after placement to get the cover in the right position. We will see how it performs if it's worth buying a second time.
Date published: 2021-07-11T00:00:00-04:00
Rated 5 out of 5 by from Looks good Looks like good quality. Accidentally ordered wrong one so sent back.
Date published: 2021-05-08T00:00:00-04:00
Rated 5 out of 5 by from Sturdy I've dropped it 4 times. Once down a ladder on to concrete and its saved the phone.
Date published: 2021-05-24T00:00:00-04:00
Rated 5 out of 5 by from Worst screen protector ever! This screen protector is terrible. It bubbled and they could not be removed. So I ordered another one through warranty. I pulled the first sticker off completely and had to pick to get the backing off. Once again the bubble would not come out and then I couldn't remove the front. I then realized I already pulled the screen protector out with the "back" and it did not have a sticky side. Don't waste your money on this cheap plastic that does not stick!
Date published: 2021-05-29T00:00:00-04:00
Rated 5 out of 5 by from Couldn't get the air bubbles out!! I applied the screen protector as instructed & I couldn't get all of the air bubbles out. There were some in the middle of the screen that drove me crazy so I just took it off.
Date published: 2021-05-31T00:00:00-04:00
Rated 5 out of 5 by from S21+G5 Alpha Flex Screen Bad size. It was bigger than my phone's screen. Box came in bad state, kind of open box. I do not recommend it at all.
Date published: 2021-06-01T00:00:00-04:00
Rated 5 out of 5 by from Excellent Case I have purchased Otterbox cases for for both my and my wife's phones for a few years now, probably 5 or 6 phones. We have both had the misfortune of testing their claim for ruggedness more than once and the cases save the day every time.
Date published: 2021-06-23T00:00:00-04:00
Rated 5 out of 5 by from Glass half empty The flex glass never stayed on and eventually I just got fed up and threw it away , for me a waste of time and money
Date published: 2021-07-19T00:00:00-04:00
Rated 5 out of 5 by from Worst purchase ever for the price Fingerprint will not work with this on. Worst product I have ever purchased. Looks cheap and overpaid
Date published: 2021-07-19T00:00:00-04:00
Rated 5 out of 5 by from Do not buy I bought one a bit ago and when it came in with my case tried to apply the protector. The tab to peel away the front plastic to keep it sticky did not work I could not find it and thought it didn't have one. I filed a warranty complaint thinking it was defective so the replacement just came in and it had the same issue I looked extremely careful this time. I was able to apply it as the video and instructions guides you. Only problem is there is no way to get bubbles out, due to the way it was packaged. I do NOT recommend buying this not only due to the price but from functionality.
Date published: 2021-08-17T00:00:00-04:00
Rated 5 out of 5 by from The plastic is cheap I bought this 2 weeks ago. The plastic. To cover the glass was cheap very cheap
Date published: 2021-08-16T00:00:00-04:00
Rated 5 out of 5 by from Won’t stick Spent 39.95 on this and it won’t stick. We read the instructions several times before trying to install it but to no avail. It never stuck to the phone. Then when you want to warranty it, they want to charge you an additional 6.99 for shipping. Really. Now to hopefully find something to protect my expensive phone.
Date published: 2021-09-28T00:00:00-04:00
Rated 5 out of 5 by from Take this product off the market Purchased the protector along with the Commuter Galaxy Otter Box. Despite several tries the protecting film would not separate from the applicator. It turned into a big mess and I tossed it into the trash.
Date published: 2021-08-23T00:00:00-04:00
Rated 5 out of 5 by from Shockingly Disappointing I have used Otterbox cases for years and have loved them. So I thought I would give this screen protector a try. Big Mistake. The first one was damaged before packaging with a big crease down the middle of the protector. The box it came in and the shipping packaging where undamaged so I assume it was a defect before it was shipped out to me. That's fine, mistakes happen. I contacted Otterbox and they said I would need to charged $5 for a return or exchange. It took two days of emails and a few phone calls with them to just let me do a straight exchange with no fee. The second one arrived a few days later. Looked good, no damage this time. I cleaned my phone and tried to follow the unclear directions to apply the protector. The actual protector it a razor thin layer of plastic between two other layers that look much more like a screen protector. The layers also don't separate very well, as I had to use a blade to peal them apart. The tab that is there to do that job popped right off with the slightest bit of force. I finally get the protector on my phone, get all the bubbles out, which takes a considerable amount of time. I come back the next more to find the protector has popped off my phone and is just resting on top. I call up Otterbox again to get a refund, because I don't want to waste anymore time on this. I am then told no refunds are allowed because the original order has already claimed warranty. I sent them pictures of both protectors at their request. I got an email saying they would then a third one to me, which I have never received. I can say I gave it a fair chance to work, but Otterbox did not deliver their usual quality with this product.
Date published: 2021-09-15T00:00:00-04:00
Rated 5 out of 5 by from Great Application Design, but Poor Performancee It was impossible to get the screen protector film to release from the alignment tool. The adhesive holding the film to the alignment tool is far stronger than the adhesive that holds the actual protective film to the phone. It would not release despite multiple attempts. Had to finally pry it free it from the alignment tool with my fingernails. This resulted in warping the film at the top. This protector cost big money from a company I expected more of. I would be willing to take a chance on an unknown after this. It's the worse experience I've had applying a screen protector. I want this replaced for free.
Date published: 2021-10-05T00:00:00-04:00
Rated 5 out of 5 by from Waste of time -- Not recommended Despite the reviews of this screen protector I decided to give it a chance, but this turned out to be a waste of time. Bottom line: after applying this protector exactly according to the directions, it was impossible to get out all of the bubbles and the result of the process was a bit of a mess. The screen protector is bowed in the middle (not flat, so when you pull off the plastic to expose the sticky side, and place it down on the phone screen using the applicator, you will trap a lot of air between the screen and the protector. Also, the tab for pulling off the plastic film covering the sticky side does not work. It came off without separating the plastic from from the protector, so I had to carefully grab the film directly, also a potential mess. Finally, there is the price. I found a replacement screen protector online that was less than half the price, came with two protectors and a vastly easier and effective application. process.
Date published: 2021-08-08T00:00:00-04:00
Rated 5 out of 5 by from Ruined it I had trouble getting it on and ruined it. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ down the tubes.
Date published: 2021-08-03T00:00:00-04:00
Rated 5 out of 5 by from Complete waste of money. I bought 2 for two different phones, the first one we tried to put on using the directions and even a video to make sure we were doing it right and the adhesive would not turn loose and ended up throwing it away. The 2nd product is still in the box and I need to return it!!! Don't waste your money on these
Date published: 2021-07-29T00:00:00-04:00
Rated 5 out of 5 by from Satisfied Customer Screen fit perfectly and was quite easy to install
Date published: 2021-08-01T00:00:00-04:00
Rated 5 out of 5 by from Not What I Was Expecting I am definitely one of those people who read the entire description before purchasing something. Considering this was the more expensive of the two (only two) options I could purchase for my new phone, I went with this version, thinking I was purchasing glass. I was a huge fan of the glass screen protectors and the easy application! This, was NOT that. The application process was overly complicated. The protective backing was difficult to remove to expose the adhesive side. I applied and followed the directions to a T. And yet there was still a spot or two where you can see something was stuck underneath or the adhesive was not flattened properly. After having this on my phone for about a month now, I will say yes - it does protect the screen. However, every little nick and scratch from being in my purse or pocket is seen on this flex film. The old style glass would have never shown these things. It looks like my phone has been through the wringer, and I've had it for a month. The only reason I gave this two stars is because it did adhere to the entire screen. The old glass would sometimes look like it didn't full stick around the curved edges. Also, the finger print sensor does work for me with this on the device, despite what some of the other reviews have stated. I do not recommend this product, and I'm honestly upset I spent this much money on a piece of plastic. I don't think this does much more than the $20 version would have done. Highly disappointed. I generally love Otter products. Not this one.
Date published: 2021-07-30T00:00:00-04:00
Rated 5 out of 5 by from Awful to Apply I just got this screen protector and I wish I read the reviews before purchasing. Everything they say is true. The actual protector does not separate from the film and now I have a bubbly m8ess on my screen.
Date published: 2021-08-25T00:00:00-04:00
Rated 5 out of 5 by from Don't buy. Would not stick to the phone, three times and it would not stick.
Date published: 2021-08-29T00:00:00-04:00
Rated 5 out of 5 by from Dropped it a lot I dropped it a lot and though the screen got dented up, a lot, my phone still looks good!
Date published: 2021-08-28T00:00:00-04:00
Rated 5 out of 5 by from Poor product did not work as expected I bought this product. Started working on it but the screen protector would not successfully stick to my phone screen. I tried several times but was completely unsuccessful.
Date published: 2021-10-24T00:00:00-04:00
Rated 5 out of 5 by from Application fail I followed the instructions exactly, but the protective cover did not release from the backing when applied. I had to go buy a cheaper glass protector at Walmart. Shame since it was so expensive. Love the Otter Box (my second though.
Date published: 2021-11-01T00:00:00-04:00
Rated 5 out of 5 by from Great Idea - Horrible Product Quality I love my past Otterbox products. Its hard to believe how badly this screen protector installation turned out. I followed the instructions and every detail in the instructional video. The snap-on guide is a really slick idea. It was all good until it was time to peel back and remove the top protective film. It would NOT detach from the screen protector. After 30 minutes of trying I called for a replacement. Once the replacement was confirmed I messed with the bad one a bit... basically destroying it with tweezers to pull back enough of the protective film to see if the two layers would even detach by brute force. No WAY that film was ever going to come off properly. It was stuck pretty much like glue. All I can do is hope the replacement arrives quickly, installs correctly and my unprotected screen doesn't get damaged in the mean time. I will update this review upon receipt of the replacement.
Date published: 2021-12-01T00:00:00-05:00
Rated 5 out of 5 by from Otter Fail: Disappointed I purchased this product. The aligning tool did not align the Alpha Flex Screen protector to my S21+'s screen. Very disappointed. It also does not allow me to use my fingerprint sensor consistently. This is an Otter FAIL. Seriously consider a different screen protector.
Date published: 2021-11-19T00:00:00-05:00
Rated 5 out of 5 by from Best purchase ever Very protective of phone from dropping and screen damage
Date published: 2021-11-13T00:00:00-05:00
Rated 5 out of 5 by from Won’t go on phone properly Complete waste of money! We tried numerous times and it won’t adhere properly. Tried to get help through their customer service and it was down because of problems. I always loved the products I’ve purchased in the past and used to recommend OtterBox to people all the time. No more! This coupled with the (much lower quality than previous ones Strada leather phone case I ordered was a complete waste of $106.
Date published: 2021-11-16T00:00:00-05:00
Rated 5 out of 5 by from Worst Packaging Ever I bought an otterbox case and an alpha glass screen protector for my new galaxy S21+ and I could not be more displeased with my purchase. I have purchased an otterbox case in the past and loved it. However this was the first time I had purchased one of the screen protectors. Upon opening the box the instructions for installing the screen protector seemed very straight forward. pop the aligner tool over top the phone, grab the little sticker that adheres to the inner protective layer and peel it away, lay the screen protector down, smooth it all out, and then detach from the alignment tool. Should be nice and easy. I put it over top of my phone, grabbed the sticker....and the little sticker peeled right off with no protective layer of plastic attached to it. This was very confusing as I could now not tell if the screen protector had even come with a protective inner layer that the sticker was supposed to adhere to. I tried picking at the edges with my finger nails and bending at it slightly to see if I could detect the inner protective layer that was still supposed to come off. In the end the screen protector itself began to get damaged from this picking and peeling and bending and the end result was that it was no longer in a good enough shape to try and use on the phone. Customer service was then unavailable by phone and internet for days due to some kind of maintenance. When I was finally able to get someone on the phone they used the product warranty to send me a new screen. The second screen arrived and this time I had found a video on the otterbox website showing exactly how this should be installed. Again I could see that the sticker should be attached to an inner protective layer that peels away. Again my second screen protector that I now received had a sticker that peeled right off without the inner layer. This time I was able to pick and peel and bend at the edges to detect the inner protective layer and peel it away. But again this process left my screen protector in a pretty sorry state where it was no longer brand new looking but now had many creases, bends, and indents and the brand new $1000 phone now looks like crap with this beat up screen protector on here. It would be nice if Otterbox actually made sure that the packaging and instructions for installation of its products were easy to follow and without flaws in the steps that are described. For what I consider to be a premium product that I paid top dollar for I am very dissatisfied with my purchase and will be sure to share my experience with everyone I speak to. It would be nice if Otterbox would make some attempt to try and make this right considering my last 3 or 4 phones have been protected by your products.
Date published: 2021-11-16T00:00:00-05:00
Rated 5 out of 5 by from Waste of money I would give this product a 0 if I could. This is an overpriced product that has horrible results. The protective screen sticks way better to the protective layer than it did to my phone. PLEASE read the reviews for this product as there are far too many negative responses than you can ignore. I'm not even sure why this product is still available for purchase.
Date published: 2021-12-08T00:00:00-05:00