Know your gear
Neat Pulse Pro is Neat's most complete device management and support offering - combining full platform control, priority technical support, and extended hardware protection in a single subscription.
Everything in Neat Pulse Plus is included: real-time device monitoring, scheduled software updates, API access, SAML SSO, alerts and events, and priority access to technical specialists at levels 1-3, globally. Neat Pulse Pro adds extended warranty coverage and advanced hardware replacement, so if a device ever goes down, you get a rapid replacement shipped with priority - minimizing disruption and keeping your spaces productive.
Neat Pulse Pro includes:
Advanced device management and monitoring
Scheduled software updates
API access for real-time sensor data and device management
SAML SSO and audit logs
Alerts and events
Access to Neat App Hub, including custom web apps
Neat Share
Priority support (levels 1-3) with SLA, globally
Extended warranty for 3 years
Advanced hardware replacement with priority shipment
Everything in Neat Pulse Plus is included: real-time device monitoring, scheduled software updates, API access, SAML SSO, alerts and events, and priority access to technical specialists at levels 1-3, globally. Neat Pulse Pro adds extended warranty coverage and advanced hardware replacement, so if a device ever goes down, you get a rapid replacement shipped with priority - minimizing disruption and keeping your spaces productive.
Neat Pulse Pro includes:
Advanced device management and monitoring
Scheduled software updates
API access for real-time sensor data and device management
SAML SSO and audit logs
Alerts and events
Access to Neat App Hub, including custom web apps
Neat Share
Priority support (levels 1-3) with SLA, globally
Extended warranty for 3 years
Advanced hardware replacement with priority shipment
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