Xerox On-Site Repair - extended service agreement - 4 years - on-site

The Xerox On-Site Repair service offers a comprehensive extended service agreement tailored for printers and multifunctional office machines. This contract provides essential support, including parts and labor, ensuring that equipment remains operational and efficient. With a full contract period of 4 years, service requests made before 5:00 p.m. benefit from a next business day response time, minimizing downtime and enhancing productivity.

In addition to on-site services, technical support is available through phone consulting and web support. Customers can access assistance 12 hours a day, from 9:00 AM to 9:00 PM, Monday to Friday. This support structure ensures that issues are promptly addressed, allowing businesses to maintain smooth operations without interruptions.