IBM Sterling Order Management Delivery and Service Scheduling Add-on - Software Subscription and Support Renewal (1

Sterling Delivery and Service Scheduling, part of Sterling Order Management, enables you to schedule delivery, installation, and other add-on services at the time of the order. It helps you to optimize your service providers' network so you can select an individual service provider or allocate an entire crew to ensure that all your customers' expectations are met.

Sterling Delivery and Service Scheduling allows you to maintain a wide network of service specialists – internal employees, external resources, or a combination – depending on the geography. The availability of these resources can be viewed and scheduled when entering an item into an order or as a separate order transaction with Sterling Order Management.