IBM Business Critical Service - extended service agreement - for IBM QRadar Core Appliance xx29 G2 - 1 year
Mfg # D29DFLL
CDW # 6317413
Quick tech specs
- Extended service agreement
- 1 appliance install
- 1 year
- response time: 4 h
- for IBM QRadar Core Appliance xx29 G2
- Passport Advantage Express
- 24x7
Know your gear
Under the Business Critical service upgrade option, when you contact IBM for support and IBM determines that onsite support is necessary, IBM will target to be onsite within 4 hours, 24 hours per day, 7 days per week. This target is measured from the time onsite hardware support is deemed necessary. IBM will contact your representative to arrange for the onsite visit.