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HPE Primera 600 2-way Storage Base - storage enclosure

Mfg.Part: N9Z46A CDW Part: 5773943
Quick tech specs
  • way Storage Base
  • 24 bays (SAS / PCI Express (NVMe))
  • 2U
  • Storage enclosure
  • rack-mountable
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Are you bringing mission-critical applications to market while supporting existing ones in order to accelerate speed of business, agility and innovation? HPE Primera 600 storage redefines what's possible in mission-critical storage by delivering the agility of the cloud while raising the bar on resiliency and performance.

This item was discontinued on October 06, 2022

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HPE Primera 600 2-way Storage Base - storage enclosure is rated 4.40 out of 5 by 31.
Rated 5 out of 5 by from Artificial intelligence is good for technical work required to move from manual interactive to automatic What is our primary use case? The Primary use case for HPE Primera is moving and storing high performance databases and core infrastructure, virtual machines, SQL databases, et cetera... This is an on-premises solution because right now it is not popular among customers to use hybrid or cloud solutions in the Georgian Republic. Today, it is not common to move compute and storage sources onto the cloud. I don't know what happens in other regions like Europe, but in the Georgia Republic it is not popular. What is most valuable? The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities that require manual interruption. This feature is very good for the technical work required to move from manual interactive to automatic, because when solutions provide suggestions, improvements, or notifications, and you can click them automatically, this is a good solution. What needs improvement? There really isn't any aspect of the solution that needs improvement for the customer other than its price. It is a very good solution, but the Georgia Republic is a very small country and customers in both the government public sector and in the private sector do not have money to purchase enterprise or high performance solutions. They are looking at mid-range or mid-class solutions. I can say that they need to simplify the solution. In SimpliVity, they need a lot of integration with virtualization technologies. For example, putting some add-ons or plugins in vCenter. vCenter is a management software of VMware virtualization. Secondly, it would be better if they cold simplify the deployment of Primera. Thirdly, if you have already purchased Primera and you need to scale your infrastructure and you are thinking of buying more hardware disks, you will need to purchase the Rebalance Service from HP Enterprise. They need to improve that methodology. The customers need solutions that do not require a lot of administrative tasks. For how long have I used the solution? I have been selling HPE Primera for approximately one year. What do I think about the stability of the solution? In terms of stability, it works without any issue. Primera is a new generation of HP Enterprise 3PAR version, whereas 10 years ago it was HANA. 3PAR generation works very, very well without any issues, without any problems. What do I think about the scalability of the solution? Regarding HPE Primera's scalability, if we are talking about the high-end versions, we can scale it up without any issue. It depends on the scalability of the customer. How are customer service and technical support? First of all, it depends which support model the customer purchases. If they are buying a foundation care with its low level of support, then you need to create a case manually and you need to write and contact customer service. If you are buying the Proactive Care Service, the guys from the customer service and support are very, very good. With Proactive Care Service, they contact you when you need to upgrade your firmware, etc... At all time HP Enterprise support works very, very well with Dell. How was the initial setup? The initial installation, setup, and deployment were simple for Primera, versus other hyper-converged infrastructure. HP Enterprise, simply with your Dell Technologies VxRail and HCI solutions, has done its job very well job, because you can deploy and start up your services and your new infrastructure in one or two days. One day for checking the specs and one day for deploying the whole infrastructure. This is because the solution is inside of the solution. Meaning the virtualization is already pre-installed, and they have already done the job. Each customer is looking for high-end solutions. They may decide to purchase the Primera solution partly because of its installation and deployment. If it takes two days as is the case for HCI and three days in the case of Primera, there is no problem for the customer. It depends on the customer and their mindset. What about the implementation team? We sell the products and we are doing the installation, deployment, integrations, and all the servicing. We are also responsible for the maintenance of the product. What's my experience with pricing, setup cost, and licensing? With HPE Primera there is no additional cost, but it depends what configuration we are talking about. If we are excluding support, it is very expensive. There is no showstopper for prices, just support or service. We are a Platinum Partner of HP Enterprise so we give quotes and configure HP Enterprise solutions. I don't know what happens in the US market, but in Georgia it is very expensive. It is expensive if compared with Dell Technology. Which other solutions did I evaluate? In the Georgian Republic there was an opportunity to sell Primera, but there was a battle between Dell Technologies and HPE Primera. Dell Technologies Unity Series won because of their low prices. Although their were no problems regarding their technical requirements, Dell won it with prices. This is because Primera is very expensive, but it's a very good solution for customers. In terms of HP Primera versus, for example, Dell Technologies' Unity, the advantage of Primera is that inside their operating system, inside its firmware, they have already deployed a network storage cluster functionality and application functionality. In Dell Technologies, if we are talking about their Unity solutions, they only have a replication functionality and you must buy additional hardware. Only then can you deploy the storage cluster configuration. So this is an advantage for Primera. What other advice do I have? The Primera product line has small and mid-size versions for mid-range customers, and they also have a high-end version. It depends on the customer. In the Georgia Republic customers do have very critical data, and they must store that very critical information in a storage solution that has high availability. By availability, I mean that the hardware works very well and there are no issues with the software or the hardware. That is the reason why we are selling Primera. Overall, Primera gives high performance. On a scale of one to ten, I would rate HPE Primera a 10. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2020-10-28T00:00:00-04:00
Rated 5 out of 5 by from Reliable, easy to set up and deploy, with quality block storage and well organized support What is our primary use case? The primary use case is for all of the backend, the core storage infrastructure at this point. It's the migration from spinning disk, it has all types of workloads. 80% are virtual machines, file services, and database workloads. What is most valuable? The most valuable feature is the ease of deployment. The integration with the compute capacity because this is just the storage side. The orchestrations and management, and the performance and cost per capacity. Another advantage is that HPE sells everything. All of the capabilities of the hardware such as replication, snapshot, and the specific features are all included from the start as opposed to being on another license. When you buy it, you can do whatever you have to, to be able to do with it out of the box. What needs improvement? On the software end, in regards to the integration, everything gets aligned with the software-defined data center concept. Which means that everything needs to be done for software and programmatically. This is an area that needs improvement as well as on the hardware end, the ability to expand capacity to larger numbers. In the next release, I would like the ability to do direct file services. This is a block-based solution, if you need to do file servers, you have to put servers around it. On the controller side, I would like to see NAS capabilities. That would be helpful. For how long have I used the solution? There are two lines, and they are evolving into one another. Primera is just a word, it was called 3PAR before that. I have worked with both. Between the two lines, I have worked with these solutions for five years. There are multiple components, there are many different versions. The software has versions and the hardware has versions. We are using the latest version, the latest incarnation. What do I think about the stability of the solution? It's a stable solution, it's rock solid. What do I think about the scalability of the solution? This is running the data centers for the shop. Everybody in the organization will be affected one way or another by what is there. We have 6000 people in our organization. How are customer service and technical support? Tell us about your experience with customer service/technical support. Technical support is very well organized. There is a feature called Home. The hardware calls their NOC center and reports any alerts or events. Then they have a standard ideal protocol to call back. They are quite insistent, they send you emails if you don't acknowledge and they start calling. The mechanics of the support is very well put in place. How was the initial setup? The initial setup was straightforward. What about the implementation team? Professional services are embedded. It can be done by the customer but it's a pretty sophisticated solution. We need to use vendor professional services. It was not a third-party in addition to the cost, it was included. The hardware came with installation services. We decided to go with it. What other advice do I have? Stability is one of the reasons we chose this solution, and that we could buy storage and computer from the same vendor to optimize everything. It's designed to work with one another. I will definitely recommend this solution. For anyone who is interested in implementing it, they should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented. The math can become fuzzy but once they figure out the financial aspect of it, I think from a purely technical perspective, I would highly recommend it. In terms of quality for block storage, it's one of the best on the planet, if not the best, in my view. If they had, block, NAS, and iSCSI out of the box, I would rate them a ten out of ten. I would rate HPE Primera a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2020-10-25T00:00:00-04:00
Rated 5 out of 5 by from Easy to deploy, performs well, and the cost-per-capacity is good What is our primary use case? This product is used for all of the backend, core storage infrastructure. We migrated from spinning-disk, so it has the same type of workloads. It is 80% virtual machines, and then file services, and database workloads. What is most valuable? One of the most valuable features is the ease of deployment. Integration with the compute capacity is good, as this is just the storage component. Orchestration and management are good. The performance and capacity-based costs are also good. Another advantage is that HPE sells everything. This includes all of the capabilities of the hardware, like replication, snapshot, and other specific features. They are all included from the get-go, as opposed to everything being separate and in another budget. When you buy it, you can do whatever you have to be able to do with it out of the box. What needs improvement? On the software side, in terms of integration, everything gets aligned with the software-defined data center concept, which means that everything needs to be done programmatically. There is room for improvement in this regard. On the hardware side, you should have the ability to expand capacity to larger numbers. I would like to have the ability to do direct file services. This is a block-based solution, so if you need to do file services with it, you need to put servers around it. From the controller side, if we could have NAS capabilities then that would be great. For how long have I used the solution? Between Primara and it's predecessor, 3PAR, I have used this product for about five years. What do I think about the stability of the solution? This is a rock-solid product. What do I think about the scalability of the solution? This is the product that is running the data centers for the shop, so everybody in the organization will be affected one way or another by what is there. Currently, we have 6,000 people. How are customer service and technical support? The technical support is very well organized. There is a feature called Home, where the hardware calls to their NOC and reports and alerts or events. Then they have a pretty standard protocol to call back. They're quite insistent; they'll send you emails and if you don't acknowledge then they start calling. The mechanics of the support is very well put in place. Which solution did I use previously and why did I switch? We use the HPE 3PAR in addition to Primera. How was the initial setup? The initial setup is straightforward. What about the implementation team? Professional Services installation is embedded in the cost. The setup can be done by the customer but it's a pretty sophisticated solution, so we use the vendor Professional Services. It was not a third-party on top of the cost. Rather, it was included in the options that we chose. What's my experience with pricing, setup cost, and licensing? The price to capacity ratio is good. Which other solutions did I evaluate? We had a selection process with all the major vendors, and we ended up with this solution in part because of stability. One of the primary reasons we selected it is because we can buy storage and compute from the same vendor and everything gets optimized. Obviously, everything is designed to work with one another. What other advice do I have? I will definitely recommend this product. I'd say that anybody looking to implement it should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented. The math can become fuzzy, but once they figure out the financial aspect of it, I think from a purely technical perspective, I highly recommend it. In terms of quality for block storage, it is one of the best on the planet, if not the best, in my view. If they had block storage, NAS, and iSCSI out of the box then I could rate it as perfect. I would rate this solution a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2020-10-22T00:00:00-04:00
Rated 5 out of 5 by from A rock-solid, enterprise-class product that provides 100% availability and is backed by an excellent company What is our primary use case? I used it purely from an OEM perspective. I used it as a solutions architect working on behalf of our customers. They've got several different versions of Primera. Specifically, it was a Primera 650. They've also got Nimble Storage, GreenLake. The use case was basically application data that was made available for OLTP online transactions. It was designed to have quick access to typical legacy data for online systems and to have high availability. How has it helped my organization? They standardized on the HPE Primera so that they weren't running multiple different storage vendors' products. Because of the higher availability, they could set up the environment so that it could work with pretty much whatever data they had. HPE offers pay-as-you-go pricing that allowed them to put a sizable footprint in. What is most valuable? The high availability was most valuable because they come with what's called 100% data availability. With special terms, they license and guarantee 100% data availability. That was probably one of the key features or components that HPE was offering with that model. What needs improvement? Like most storage, we want to see flash become more and more stable. Like any flash that uses MLC or TLC techniques, over time, the more writes you have, the less usable the storage becomes. They try to plan for this and have a lot of extra space in the arrays, but over time, their performance does degrade. This is true for any flash storage. It probably would be advantageous to make the storage solutions from HPE more inclusive with the add-on software. A lot of people say, "Well, we don't really need that extra software to do this or that." In most of the cases, if it's done right and they use it right, there is a value-add in these additional software tools that are optional. Their support should be improved. Currently, it depends on who you get on the phone. For how long have I used the solution? I have been using this solution for about a year and a half. I last used it about six months ago in my previous company. What do I think about the stability of the solution? It is very stable and rock solid. It has got the clause for 100% availability in it. What do I think about the scalability of the solution? Its scalability is outstanding. You can add more chassis with more drives pretty easily. It scales out pretty large. I don't remember exactly how much it scales out to, but it's quite large. With the online transaction system, they potentially had more than 1,000 users using the system. So, there were a lot of transactions. They've purchased it based on their project and sized it for three years. At the end of those three years, based upon the functionality, how well it is, and the technology, they might just simply purchase more storage for it to increase its size. Depending upon the dated growth of those applications, they might turn around and double its size in three years. How are customer service and support? It is hit or miss. It depends on who you get on the phone. One day they're great on the phone, and the next day, you get somebody who is just not capable. I don't want to be too rough on them, but I'd give them a six out of 10. Which solution did I use previously and why did I switch? They were using Dell, and they were just tired of the cost and the maintenance cost as well. The initial cost was good from Dell, but to re-up on maintenance after three years was not worth it. It was cheaper to buy new storage, and that was the main reason why they replaced it with HPE. How was the initial setup? It was very simple and straightforward. It was very easy. We could configure it in an hour. The implementation strategy was really about having a landing zone for new data. So, we just set it up and configured it for the appropriate block type data, and then they just started writing new data to it. It was pretty easy. What about the implementation team? We sold it to them and then installed it for them as a service. It was basically a project that the customer was working on, and we basically won their favor as a value-added reseller (VAR), and then we basically deployed it for them. The staff required for maintenance purposes was minimal. They were able to use their existing team to manage it. What was our ROI? Based upon what they were doing, a return on investment is hard to calculate when you're basing it on an OpEx model because it's an operating expense. It's a cost center. Because of the way it's being used, you're not making money with it. To get into true return on investment, you'd have to understand what exactly the data is providing, what the value is of that data, and how does it compare to what you were doing before? You would need more of a data scientist to do the analysis and understand what the return on investment really is. What's my experience with pricing, setup cost, and licensing? Because it has high availability, the cost is above average. The cost depends upon the sizing, and every customer has a different size. It is slightly above average in terms of cost compared to its competitors, but the value add was that they could know what their maintenance cost was going to be going forward. They knew what their renewal or expansion costs would be. There are no additional costs for this model. There are additional software components that provide additional analytics that HPE offers. It really comes down to whether or not the customer decides to purchase those or not. You can use it out of the box with the base pricing, but if you want advanced analytics and insights, you'll need to purchase additional software. What other advice do I have? It's an excellent solution. HPE definitely stands behind it. I would put it up against most of the storage arrays that are out there because it is enterprise-class. I'd give it high marks. I would rate it an eight out of 10. I don't give anybody a perfect score. Eight is very good in my opinion. My rating is because of the high availability of the storage and the fact that it's based on very solid technology. It has been around for a long time, and it's backed by an excellent company. In other words, they're not going anywhere. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-02-27T00:00:00-05:00
Rated 5 out of 5 by from Good support, low maintenance, but performance could improve What is our primary use case? HPE Primera is used to expand our VMware Cloud Service. What is most valuable? When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution. What needs improvement? The solution has good performance but it could improve further. When we compare HPE Primera to Huawei, Huawei is a better solution. However, here in Sri Lanka, the support is not that good for Huawei. For how long have I used the solution? I have been using HPE Primera for one and a half years. What do I think about the stability of the solution? HPE Primera has been stable in our usage. It has been working for almost two years without any problems. What do I think about the scalability of the solution? The solution is scalable. How are customer service and support? The support of HPE Primera is good. What's my experience with pricing, setup cost, and licensing? HPE Primera service is cost-effective. Which other solutions did I evaluate? During our evaluation of solutions, such as Huawei, we found most of the equipment is the same. We chose HPE Primera because it was priced well. What other advice do I have? I rate HPE Primera a seven out of ten. Disclaimer: My company has a business relationship with this vendor other than being a customer:Integrator
Date published: 2022-01-12T00:00:00-05:00
Rated 5 out of 5 by from Scalable and stable solution What needs improvement? The cost of HPE Primera could be lower. For how long have I used the solution? I have been using HPE Primera for some three months now. What do I think about the stability of the solution? HPE Primera is stable. What do I think about the scalability of the solution? HPE Primera is scalable. Which solution did I use previously and why did I switch? I did not previously use a different solution. How was the initial setup? The initial setup was simple. It was easy to manage. What's my experience with pricing, setup cost, and licensing? At the moment, I can't say much about the price except that it is reasonable. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-11-29T00:00:00-05:00
Rated 5 out of 5 by from All-flash system that gives amazing data access speed What is our primary use case? My primary use of Primera is as a storage solution for a huge conglomerate with multiple critical businesses including banks, airlines, and retail chains. What is most valuable? The most valuable feature is an all-flash system, which means the data access speed is amazing while the latency is almost nothing, and it can deliver IOPS up to 16,000. What needs improvement? An area for improvement is how the product gets integrated with the technical support and how cases are raised. There are also certain features that require engineering-level access, which should be accessible to storage admins as well. In the next release, I'd like to see support for external KMS (key management system) because some organizations want encryption based on their encryption appliances or methodology. What do I think about the stability of the solution? Primera is quite stable. How are customer service and support? The technical support is very good and very effective in resolving any problems. How was the initial setup? The initial setup was quite straightforward - everything went very smoothly, it took a few hours, and I didn't face a single issue with implementation. What about the implementation team? Our implementation was done by HPE consultants. What other advice do I have? I would give this solution a rating of nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-01-18T00:00:00-05:00
Rated 5 out of 5 by from Quick and efficient storage capability What is our primary use case? We not only use HPE storage, we use their hardware as well. We use it for our incubated environment because we have some applications which are running on these journeys, applications, and APA . That storage actually helps us because there are multiple transactions and queries. Our applications are running and that's why we require fast storage. How has it helped my organization? HPE Primera is mostly integrated with our compute infrastructure and because of that, the particular storage is very much compatible with that compute. It's efficient. What needs improvement? Reporting can be improved. The reporting console should be better and there should be some out of the box reports. That's the only thing. For how long have I used the solution? I have been using it for two and a half years. What do I think about the stability of the solution? It's very stable. We didn't face any issue with stability. What do I think about the scalability of the solution? As per HPE, they said that it's pretty easy to add more storage in HPE Primera. With the existing controllers, I think it's pretty easy to add more storage. Right now we are using around 600 TB, not more than that, but it can support up to four petabytes. How are customer service and support? Their support is fine although it can be slow. It's mostly regional so we can't comment on it, because for it to change regions, it'll take some time for them to know about our whole setup, and then get used to it. Eventually we'll have to get used to it. If they were to change regions and a new engineer is assigned, then we could face some issues. There could be some kind of delay, so that's the only thing. Other than a lack of communication, the support is not that bad. The engineers are capable enough. Which solution did I use previously and why did I switch? We previously used Dell EMC PowerMax, which is a five to six year-old setup. Primera is a two year-old setup. With Dell EMC, the discs crashed, which needed to be replaced. In the two years we've used Primera, we haven't faced this kind of issue. PowerMax has very powerful storage. The number of IOPS and the control stability are the things I liked very much, but it's more expensive than other solutions. They are top of the line, but on a higher price range. How was the initial setup? Setup was a straightforward. We didn't face any hurdles in that because it was a new deployment during that time. It was a new setup when we were going for this new journeys and application service. The deployment was straightforward. What about the implementation team? Deployment was done by HPE's partner. I would rate it a four out of five. What's my experience with pricing, setup cost, and licensing? I you compare it with some other storage, then the HPE licenses are much cheaper. If I had to rate it, I'd give it a 3 out of five in terms of pricing. What other advice do I have? I would rate this solution an eight out of ten. Until now, I haven't given any thought to Primera and how it's going to work for us because we are moving towards cloud transformation. In a year, we may not require any on-premise solution, since our whole idea is to take all the workers to the cloud. For advice, it all depends on what the requirements are. There are other solutions to consider. In all-flash, there are many other vendors, so it all depends on what kind of solution is being deployed and what kind of compute infrastructure they have which can work with that storage. If you're using HPE, then I would recommend HPE Primera because its performance is very good. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-01-18T00:00:00-05:00
Rated 5 out of 5 by from Good interface, simple storage mounting, and scalable What is our primary use case? We are using HPE Primera as a storage solution. What is most valuable? There has been a lot of changes in HPE Primera OS, and most of the time any package related to it is simple to upgrade. It does not require any support for the operation. The customer can easily deploy any code directly from the GUI which is very good. Additionally, we have individual storage we can allocate and easily manage. What needs improvement? We used to receive hardware errors a lot of times. The ambient temperatures rise rate was approximately 35 to 55 degrees, but when it was approximately 27 or 28, we used to get errors a lot. For how long have I used the solution? I have been using HPE Primera for approximately one year. What do I think about the stability of the solution? The solution is stable. However, in the older versions, we used to see a lot of hardware failures and any indications we have a node battery to be replaced. We have almost 18 storage for the last three months, we are not receiving LSA messages, whereas before we were receiving one per month. We used to receive storage or hardware issues from the HPE Primera side. Things have been better. What do I think about the scalability of the solution? The scalable of the solution is good. Recently, we have upgraded one of the storage from 50TB to 100TB. It's very easy to mount and connect. There is be no issue with expansion. We can easily upgrade the endpoint and does not take much time. It all can be done without downtime for that. Adding in an SD card is similar to how we have mounted the expansion. We have around 20 storage HPE Primera's, and we have approximately 30 applications that are using HPE Primera storage. We have a dedicated mobile application used for banking purposes and a database dedicated to working on HPE Primera. How are customer service and support? I would rate the technical support of HPE Primera a three out of five. The support could improve because it would take a lot of time to get an expert to analyze oh problem. We would be connected to the L1 support and then L2, it can take a long time. If the issue is a P1 case, they are taking a lot of time to get back to us with a solution. P1 is the highest priority and the support we receive from the P2 level is the same. Which solution did I use previously and why did I switch? High availability of primera storage . How was the initial setup? The initial installation can take almost one hour. You only need to install the hardware to the rack and application. Once we powered it on, there is no need to create any write groups. Everything is automatically created by the HPE Primera OS. What about the implementation team? The deployment was done by HPE. What other advice do I have? Other than the support for HPE Primera it is a good solution. I rate HPE Primera an eight out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-02-04T00:00:00-05:00
Rated 5 out of 5 by from A stable and scalable tool that needs improvements in its command-line interface What is our primary use case? HPE Primera was in use by our company for one of our customers when we were using only the SAN environment. What is most valuable? The most valuable features of the solution depend on the users' infrastructures. If the people use only the SAN environment and there are no replication, TR-069, or NAS requirements, then HPE will try to fit in for such requirements. The features I like in HPE Primera are similar to the ones offered by NetApp. I prefer to use the features I like and want in NetApp and not in HPE 3PAR or Primera. If people use only the SAN environment in their company, they can go with the NetApp HPE 3PAR or Primera. What needs improvement? HPE Primera needs to improve its command-line interface so that all its users or administrators can work on CLI Command Modes. HPE needs to improve its NAS solutions because it doesn't offer any NAS products. There are certain shortcomings in the technical support offered by HPE where improvements are required. There is a lot of lag or delay from the end of technical support. In general, HPE's support team should improve on response time as it can be better. HPE Primera needs to offer NAS solutions because it doesn't offer them currently. The CLI Command Modes need to be improved. For how long have I used the solution? I have been using HPE Primera for two to three years. My company has a partnership with HPE. What do I think about the stability of the solution? It is a stable solution, and I haven't seen any hardware failure in it. What do I think about the scalability of the solution? It is a scalable solution as it allows its users to use its scalability options. How are customer service and support? I rate the technical support a six out of ten. How would you rate customer service and support? Neutral How was the initial setup? The product's initial setup phase was easy. If you speak about device management, it's a bit difficult, though not extremely complex. I rate the area concerning device management a six or seven out of ten. The device management is difficult because the CLI is a bit complicated, especially when compared to NetApp. The product's installation and deployment may take three to five hours. One person is enough to take care of the solution's deployment phase. Which other solutions did I evaluate? Multiple vendors are available in the market, so choosing a product depends on a user's requirements. Compared to HPE Primera, there are products under Dell EMC. The final decision to choose a product depends on the commercial perspective of the potential buyers in the market. What other advice do I have? The solution's maintenance is not difficult. Those who operate in a SAN environment can go with HPE Primera, especially if they don't have any requirements related to DR or NAS tools. Considering the lack of features in the product, I rate the overall tool a six out of ten. Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-11-22T00:00:00-05:00
Rated 5 out of 5 by from Highly scalable and stable solution for storage What is our primary use case? The primary use case for my team is expandability. I am using Primera for production. It serves as the primary storage in my production environment. How has it helped my organization? With Primera in my data center, I feel comfortable. I also use deduplication and compression for all data, and it usually makes things easier. What is most valuable? Data replication and deduplication are the most valuable features. What needs improvement? Primera should be more user-friendly. It's currently a bit disconnected. Moreover, there should be more availability in Brazil. For how long have I used the solution? I have been using HPE Primera for six months. I use the latest version. What do I think about the stability of the solution? I would rate the stability a nine out of ten. What do I think about the scalability of the solution? I would rate the scalability a nine out of ten. How are customer service and support? The customer service and support were perfect. How would you rate customer service and support? Positive How was the initial setup? The initial setup is easy. What was our ROI? I might see an ROI in another year. What's my experience with pricing, setup cost, and licensing? I would rate the pricing a six out of ten. It is okay pricing; it could be cheaper. What other advice do I have? I would recommend using the solution. It is a good solution for storage. Overall, I would rate the solution a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-11T00:00:00-04:00
Rated 5 out of 5 by from Has an excellent support team, but is lacking some features What is our primary use case? It serves as both the primary production area and the backup location. We have one at the primary site and another at the secondary site for applications. This involves a form of remote copying between the two arrays, allowing us to switch between them seamlessly during working hours. How has it helped my organization? The greatest advantage is the support when we encounter incidents, as HPE's support is highly responsive. Furthermore, it's worth reiterating that we've observed its exceptional speed compared to other solutions we've used in the past. What is most valuable? The distinction between Primera and Freeport becomes more apparent for us when we implement rollbacks, particularly on-site. In such situations, we've observed that the transition from one side to the other is significantly faster and simpler, whether it's done automatically or manually. What needs improvement? I would like to highlight the aspect of security, especially when compared to certain other vendors. We've encountered issues in the past where maintaining a read-only state is essential to prevent data encryption when VPN access is impacted. Some vendors have showcased the functionality of their arrays automatically transitioning to a read-only mode when they detect ransomware or suspicious activity, safeguarding data from corruption. Regrettably, we haven't seen both of these features in the HP ARAs we primarily use. However, I can't state this with absolute certainty, but it's what we've observed so far. It would be beneficial if your organization could demonstrate any additional functionalities we may not be aware of. For how long have I used the solution? I have been using this solution since 2019. What do I think about the stability of the solution? It is very stable. What do I think about the scalability of the solution? It offers scalability. We have ample room for expansion through disk upgrades and the addition of new storage areas. How was the initial setup? The process has been smooth for us, thanks to our local HPE partner's assistance. Their involvement has made the initialization process trouble-free, and we haven't encountered any difficulties. What about the implementation team? We collaborated together as partners in the installation process. We handle maintenance tasks ourselves when they're straightforward. However, if we ever have uncertainties or questions about certain actions, we reach out to our partners for assistance. Additionally, we benefit from online support provided by HP, which is readily available when required. What's my experience with pricing, setup cost, and licensing? It’s a reasonable choice. When compared to other options, we've found it to be accessible and within our means. Which other solutions did I evaluate? Before we adopted HP, we lacked options, but various vendors visited our office to showcase their different solutions and the functionalities they offer. For me, the primary concern today is ensuring data security in the face of ransomware and potential incidents. As I mentioned earlier, with the tenant's array, in the event of certain incident scenarios, it automatically switches to a read-only mode to protect the data. We find this feature highly advantageous given the prevalent threat landscape in today's IT environment. It's crucial to have self-controlled arrays that can prevent ransomware from spreading across the network. This is the key benefit we've identified with the mechanics area, but the question that remains unanswered is whether HPE offers such a functionality on its own. What other advice do I have? I can state that it's important to explore and enhance other security functionalities. If there are any available, we should be informed about them and consider implementing them to bolster our security further. I would rate it a seven out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-31T00:00:00-04:00
Rated 5 out of 5 by from The solution provides high-performance computing, and a good IOPS ratio, but limited scalability What is our primary use case? The primary use case of this solution is for backend storage that provides instant access to client data. What is most valuable? The most valuable feature is the ability to provide the IOPS ratio which is required by a lot of our customers. What needs improvement? HPE offers a lot of storage solution options but they don't offer matrix storage which is available with some of their competitors like Dell and because of this, they can't meet some customer requirements. For how long have I used the solution? I have been using the solution for one year. What do I think about the stability of the solution? The solution is stable most of the time but there are some cache issues at times. What do I think about the scalability of the solution? The solution has limited scalability. How are customer service and support? The initial response from technical support is quick within two to three hours but it can take some time between the initial call and the time the engineers align. Once the engineers are aligned they are very knowledgeable and resolve the issue quickly. How was the initial setup? The initial setup is not straightforward. The deployment takes around two and a half to three days. On a scale of one to five for deployment, I give this solution a one. What about the implementation team? We implement the solution for our clients. What's my experience with pricing, setup cost, and licensing? The cost is $75,000 for a three-year contract. The cost is worth it to our clients as long as their requirements are met. What other advice do I have? I give the solution a seven out of ten. HPE Primera is great for rendering purposes and image processing. The solution provides high-performance computing. 20% of our clients use HPE Primera. The solution has a good IOPS ratio for the cost but if you require a very high IOPS ratio I would recommend a commercial solution. The next level up from HPE Primera is the HPE Alletra 5000 series. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2022-11-08T00:00:00-05:00
Rated 5 out of 5 by from An easy-to-integrate solution with a simplified interface and reasonable price What is our primary use case? We deploy all our application services on the Primera Storages. In addition, we consolidate all of our environment on Primera Storage, a full flash system. How has it helped my organization? The interface is simplified and easy to integrate with other solutions. What is most valuable? The most important thing for us is the IOPS. It's produced because a full flash system is a requirement for us. Last year we used a three-part hybrid solution in our environment and needed some IOPS on our site. HPE Primera met this requirement for us entirely. It seems sufficient for our environment, but if our requirement increases in two years, then we can plan. So there's no need to make any improvements right now. What needs improvement? Some application solutions can be more acceptable on the HPE Primera site because the size is important and costly. For how long have I used the solution? We have been using this solution for approximately one year, deployed on private cloud. Our cloud provider is Turkcell in Turkey. What do I think about the stability of the solution? It is a stable solution. What do I think about the scalability of the solution? It is a scalable solution. I do not know the exact number of people using the solution, and only the Active Directory team has those details. How are customer service and support? HPE Primera's support is right because we've worked with HPE for years. So, there's no problem with the support. How was the initial setup? I don't have details about the initial setup. What's my experience with pricing, setup cost, and licensing? The pricing is reasonable. It is GreenLake Services, and we pay monthly. Unfortunately, I cannot share details of our licensing costs. What other advice do I have? I rate this solution an eight out of ten. I suggest full flash solutions in the environment to speed up the application process. Before Primera Storage, we also used some hyperconverged systems, but in the hyperconverged systems, we had to tackle IOPS requirements. Due to this, HPE Primera is the right solution for the IOPS requirement environment. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-10-23T00:00:00-04:00
Rated 5 out of 5 by from Provides 100 percent availability and has all-flash devices What is our primary use case? HPE Primera is a multipurpose process. We have one customer in the banking environment using the solution at one of their locations. We use it for configuration and perspective, and for data storage. What is most valuable? Our customer is happy with HPE Primera. They said they are getting good information and performance from the product. The solution is good and has 100 percent availability. What needs improvement? I would like to see improved training offered with HPE Primera. Being the front-end facing the customer, it would be beneficial to understand better how to support the customer with their questions. Currently, the customer reaches out to me with their questions and I take the questions to customer service. It would be better if I had the knowledge to be able to resolve the concerns myself. For how long have I used the solution? I have been using HPE Primera for two and a half years. What do I think about the stability of the solution? HPE Primera is stable. What do I think about the scalability of the solution? The product is scalable. Our customer has employees that are using HPE Primera, and also their end users using the product through the mobile application and mobile banking. How are customer service and support? HPE provides good support through their customer service. How would you rate customer service and support? Neutral How was the initial setup? The initial setup of HPE Primera is easy. What's my experience with pricing, setup cost, and licensing? HPE Primera is less expensive than HPE Alletra. Which other solutions did I evaluate? We did not evaluate other options. I had experience with HPE Primera and recommended it to our customer because it had a good impact, 100 percent availability, and has all-flash devices with the best performance. What other advice do I have? Overall, I would rate HPE Primera an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner/Reseller
Date published: 2022-12-07T00:00:00-05:00
Rated 5 out of 5 by from Simple installation, scalable, but support could improve What is our primary use case? HPE Primera is used for hosting databases and applications. For how long have I used the solution? I have been using HPE Primera for two years. What do I think about the stability of the solution? HPE Primera is stable. What do I think about the scalability of the solution? The scalability of HPE Primera is good. We have approximately 20 people using the solution in my company. We have plans to increase the usage in the future. How are customer service and support? We have not had a good experience with support from HPE Primera. They can improve. How was the initial setup? The installation of HPE Primera is straightforward and it took one day to complete. What about the implementation team? We used help from the vendor to do the implementation of HPE Primera. What's my experience with pricing, setup cost, and licensing? The license for HPE Primera is all-inclusive. What other advice do I have? I rate HPE Primera a six out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-07-14T00:00:00-04:00
Rated 5 out of 5 by from It lets you mix and match all-Flash drives plus NVM drives What is our primary use case? Primera is a storage system that lets you mix and match All-Flash drives plus NVM drives. Most of the servers are hosted on Primera, so about 100 users are using this. What is most valuable? Primera's main advantage is its support for NVM drives and normal flash drives. It has some sort of AI analysis that automatically tells us how to optimize the performance. What needs improvement? The IOPS and throughput could be better. That's the only drawback compared to other vendors. For how long have I used the solution? I've been using Primera for about six months. What do I think about the stability of the solution? Primera has been highly reliable so far, and HPE is offering a 100 percent availability. What do I think about the scalability of the solution? You can add enclosures to Primera, so it's really scalable to any extent. Which solution did I use previously and why did I switch? We used EMC Unity and HPE 3PAR in the past. How was the initial setup? Setting up Primera was straightforward and took about two days. Once it's set up, you need only one storage specialist to manage the solution. What about the implementation team? You need support from a vendor or at least an HP reseller. What other advice do I have? I rate HPE Primera eight out of 10. I would recommend Primera if price is an issue. However, if you have the budget, you might consider a new HPE storage product called Alletra. That has better IOPS, and it's entirely NVM, which performs better, especially for database loads. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2022-06-20T00:00:00-04:00
Rated 5 out of 5 by from All-flash storage solution with good stability, higher storage capacity, and better ROI What is our primary use case? We use HPE Primera for all our storage requirements. What is most valuable? What we like most about HPE Primera is that it's an all-flash storage solution, and it's a new generation of storage. What needs improvement? I'm very satisfied with HPE Primera, so I can't think of an area for improvement, but if they could increase the value of the IOPS and the throughput, that would be good. For how long have I used the solution? I've been using HPE Primera for two years. What do I think about the stability of the solution? HPE Primera is a very stable product. We don't have any issues with it. What do I think about the scalability of the solution? HPE Primera is scalable, it covers our needs, but if our needs are too big, the support or expansion is limited. Its scalability could still be improved. How are customer service and support? On a scale of one to five, with one being the worst and five being the best, I would rate the technical support for HPE Primera a five. I'm very happy with their support. Which solution did I use previously and why did I switch? We previously used NetApp. We switched to HPE Primera because it's a new generation of storage, so we preferred it over NetApp. How was the initial setup? The initial setup for HPE Primera was easy for me, because an HPE engineer installed and configured it, but I'm not sure if setting it up was easy for the engineer. What about the implementation team? We used a third-party to deploy the product, an HPE engineer. What was our ROI? The ROI for HPE Primera is good. I'm happy with it because it's an all-flash array solution, and there's this huge capacity of SSD all-flash disks. Electricity expenses for HPE Primera are lower, and its storage capacity is higher. Its ROI is better than the ROI we got from NetApp. What's my experience with pricing, setup cost, and licensing? I don't know the licensing cost of the product because we ordered all bundled licenses, so I don't have pricing information for them. Which other solutions did I evaluate? I evaluated Pure Storage Flash Array and NetApp. What other advice do I have? I used Pure Storage Flash Array in the past, but our current customer uses HPE Primera for storage. The maintenance of HPE Primera doesn't require staff, but we had one engineer who took care of its installation and configuration. I'm rating HPE Primera nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-05-02T00:00:00-04:00
Rated 5 out of 5 by from Good support, straightforward to deploy, and good storage performance What is our primary use case? We use this product as our SAN solution. It hosts non-critical applications and related data. How has it helped my organization? This product has improved the speed of our on-premises storage. The IO is now very fast. What is most valuable? The performance is very good. What needs improvement? We cannot use this storage for critical applications and data. For how long have I used the solution? We have been using HPE Primera for several months. What do I think about the stability of the solution? The warranty guarantees 100% stability. What do I think about the scalability of the solution? We have space for perhaps 15 administrators, who manage between 600 and 800 end-users. How are customer service and technical support? The HPE GreenLake support is great. Which solution did I use previously and why did I switch? We only use HPE products. How was the initial setup? The initial setup was straightforward. The deployment process was easy and it took between three and four months to complete. What about the implementation team? We implemented this product in-house. What's my experience with pricing, setup cost, and licensing? Licensing fees are billed on a yearly basis and the cost of GreenLake service is included. I don't mind these fees because the service is good. What other advice do I have? I would rate this solution a ten out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-02-19T00:00:00-05:00
Rated 5 out of 5 by from An enterprise storage solution that could take some tips from Pure Storage For how long have I used the solution? I have been using this solution for a few weeks — we're in the testing phase. Which solution did I use previously and why did I switch? What's my experience with pricing, setup cost, and licensing? I believe HPE Primera and Pure Storage are similar in price. Which other solutions did I evaluate? We're also testing Pure Storage. They're almost the same, but Pure Storage is fancier, easier to use, and offers more features than HPE Primera. The embedded file server, the GUI, and the tracking and reporting features are better with Pure Storage. What other advice do I have? Overall, on a scale from one to ten, I would give HPE Primera a rating of seven. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-04-12T00:00:00-04:00
Rated 5 out of 5 by from Great performance with excellent low latency and fine dashboards What is our primary use case? We primarily use the solution for customers, for their hosted virtualized infrastructure storage. How has it helped my organization? HPE Primera had helped us achieve very low latency performance, hence enhancing the customer experience of higher IOPS demanding applications. What is most valuable? We really like the HPE infosight. it is an AI driven interface for hybrid cloud. it gives some more insights into any virtualized infrastructure such as performance issues, proactive recommendations etc. for example, get alerts and items of that nature It's been quite helpful so far. The performance of the solution is excellent. It performs far better than you would expect. The initial setup is very straightforward. It's not overly complex. It outperforms on latency. It's very fast. We're talking about 0.4 milliseconds. The faster, the fast data works, the faster you'll get the response. This is really low latency; it's a great performance. The dashboards are very good. It has a very user-friendly kind of dashboard that is easy to understand. There isn't any complex stuff or too much information. That said, it has deep integration in to HPE Infosight. It gives you so much information, even more than you want. The customization capabilities are excellent. What needs improvement? We haven't come across any issues with the solution. I don't recall missing any features. They could work to make scalability easier. It's quite expensive to upgrade right now maybe just now as its a new model. Their latency is good, however, if they can continue to push their capabilities, that would be ideal. For how long have I used the solution? I've only been using the solution for just over one month. It hasn't been an extremely long amount of time just yet. What do I think about the stability of the solution? The stability and performance are excellent. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable. What do I think about the scalability of the solution? We haven't attempted to scale the solution just yet. It's still very early on in the process, as we have just had the solution for about a month or so. Therefore, I can't speak very well about its scalability. However, it's my understanding that scaling it not that hard. Primera supports all flash additional enclosures, where you can expand SSD How are customer service and technical support? Good support from HPE and local suppliers as well. How was the initial setup? The solution is quite straightforward. It's not complex. We had already done the sizing and we had already done the planning. The HP engineers were well aware of our needs. In the end, we just plugged in and gave them access, and they themselves did the configuration as per the initial requirements. What about the implementation team? HP engineers did all of the heavy lifting on the implementation. We simply provided them with our exact requirements. What's my experience with pricing, setup cost, and licensing? We are under a perpetual license in terms of software. Which other solutions did I evaluate? Evaluated Huawei OcenStore Dorado storage and DELL Unify 380. As per the sizing and cost, HPE Primera A630 was better and most cost-effective. What other advice do I have? We are using the latest version of the solution at this point. the model number is HPE Primera A630 I'd recommend the solution to other organizations. It's fast and the performance is very good. I'd rate the solution at a ten out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Storage guranteed uptime is 100% and Data avilability is 100%. Other brands give a guranteed uptime of 99.999% What is our primary use case? We use it for databases and application VMs. We are using the latest version of this solution. What is most valuable? The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime. What needs improvement? One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe. HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage. For how long have I used the solution? I have been using this solution for almost six months. What do I think about the stability of the solution? It is stable. What do I think about the scalability of the solution? It is scalable, but we haven't scaled it. We purchased it with the required capacity, and it will suffice for our needs for the next couple of years. We have 2,000 plus users who access this Primera storage through applications. How are customer service and technical support? We haven't contacted their technical support. We didn't have any issues since we purchased it. Which solution did I use previously and why did I switch? We used Hitachi G200 and HPE 3PAR for two or three years. Both these models are a minimum of six or seven years old. The main difference is that HPE Primera is on SSD. IOs in HPE are weaker than Hitachi and Pure Storage. How was the initial setup? It wasn't simple, but it also wasn't so complex. What about the implementation team? It was implemented by HPE. Even though we have got the Proactive Care warranty, it currently doesn't require any maintenance. We have just two admins. What's my experience with pricing, setup cost, and licensing? It is basically in the mid-range of the price. It is not cheaper than Hitachi, but it is cheaper than Pure Storage. There are no additional costs. Everything was taken care of in the price. What other advice do I have? I would recommend this solution, but it depends on the use cases for which you want to use the storage device. I would rate HPE Primera an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2020-12-31T00:00:00-05:00
Rated 5 out of 5 by from High performance, excellent scalability, and responsive technical support What is our primary use case? One of our customers is using a Telco system and they are using Primera for storage. There are customers who ask for cloud infrastructure which they are providing. What is most valuable? The performance of the solution is good. For how long have I used the solution? I have been using the solution for approximately one year. What do I think about the stability of the solution? The solution is stable and the performance is good. What do I think about the scalability of the solution? HPE Primera is highly scalable. We have one customer for this solution. How are customer service and technical support? HPE Primera's technical support has been responsive. How was the initial setup? HPE does the installation for us and it took approximately two hours. What about the implementation team? We used HPE to do the full implementation of the solution. We have two engineers for the maintenance of the solution. What's my experience with pricing, setup cost, and licensing? There is only a one-time license purchase needed and no additional costs. If HP could reduce the training cost, then that would be advantageous to the seller. What other advice do I have? I would recommend this solution to others. It is a tier zero solution with high performance. I rate HPE Primera a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2021-07-28T00:00:00-04:00
Rated 5 out of 5 by from Provides good stability and has valuable technical support services What is our primary use case? We use the product for file and document management services. What is most valuable? HPE Primera is more stable than one of its competitors. What needs improvement? The product’s price needs improvement. For how long have I used the solution? We have been using HPE Primera for a few years. What do I think about the stability of the solution? The product has good stability. What do I think about the scalability of the solution? We have ten to fifteen HPE Primera users in our organization. It scales up to the maximum level. How are customer service and support? The technical support services are good. How was the initial setup? The initial setup is simple. It is easy to deploy for a specialist or a certified engineer. The deployment time depends on the scope of work and environment. It takes more than one or two weeks. What's my experience with pricing, setup cost, and licensing? HPE Primera is an expensive product but has competitive pricing. It is based on performance, product quality, technology, and other features. We have purchased its yearly license. What other advice do I have? I rate HPE Primera an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-10-11T00:00:00-04:00
Rated 5 out of 5 by from A highly stable and easy-to-configure solution that provides excellent features that enable smooth migration What is our primary use case? We use the product for its flash storage. We use flash storage whenever we have mission-critical applications because it has low latency. What is most valuable? The product has better replication features than the previous products. It is easy for me to migrate VM from one Primera to another. Earlier, we had a lot of challenges. Now we can just do block load storage migration. This process is better. In the past, when we were using traditional hard disks, we always had latency issues, and people would complain about it. It doesn’t happen anymore. Disk failure has been reduced. We do not have any issues since we moved to the flash disk. The product is easy to configure and easy to manage. What needs improvement? Only HPE can manage the product. There is a single interface to manage multiple servers. The product should allow other low-cost management software to manage HPE Primera. If we have many HPE servers and storage, we must have HPE OneView to avail of all those features. If we don't have HPE OneView, we cannot manage them completely. HPE OneView’s license is expensive. There are other applications available in the market which are cheaper than HPE OneView and can also manage our infrastructure. When we add HPE devices to other applications, it doesn’t give us all the options to manage the infrastructure. The product should allow integration with other solutions. For how long have I used the solution? I have been using the solution for one year. What do I think about the stability of the solution? The solution is very stable. I rate the stability an eight out of ten. What do I think about the scalability of the solution? I rate the product’s scalability a seven out of ten. In our organization, 1000 people are using the product. If we move to the cloud, we will not need the product. How are customer service and support? It is not easy to reach the support team. We are based in Africa now. Sometimes, due to the time difference, they are not available. HPE does the delivery eventually, but it is not very quick. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? Previously we were using HPE 3PAR. HPE ended support for 3PAR and asked us to use Primera. How was the initial setup? The initial setup is easy. It is all one click. The implementation is really easy. What about the implementation team? The deployment takes around two days. The green field took two days, but the migration took two weeks because I needed time to prepare. Three people can deploy the solution. What's my experience with pricing, setup cost, and licensing? The product is expensive. I rate the pricing an eight out of ten. What other advice do I have? The product is worth using. It is worth investing in the product if you have an unreliable power supply. We don't need to have many people to manage the solution. It has less operational overhead. Overall, I rate the product a ten out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:System Integrator
Date published: 2023-07-03T00:00:00-04:00
Rated 5 out of 5 by from Simple Replication, high performance, and straightforward setup What is our primary use case? We are using HPE Primera for the transactional DB and our data replication. What is most valuable? The most valuable feature of HPE Primera is its performance and simple replication. What needs improvement? The solution could improve by having seamless migration from other storage systems. The process should be made easier. For how long have I used the solution? I have been using HPE Primera for approximately 18 months. What do I think about the stability of the solution? I rate the stability of HPE Primera a nine out of ten. What do I think about the scalability of the solution? I am allocating approximately one petabyte of storage from HPE Primera, and we are sharing it with approximately 1,000 users. I rate the scalability of HPE Primera an eight out of ten. How are customer service and support? The support from HPE Primera is good. I rate the support from HPE Primera a nine out of ten. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? I have used Hitachi previously. When I compare Hitachi and HPE Primera, and the HPE Primera version I am using is better than Hitachi. How was the initial setup? The installation was straightforward. What about the implementation team? We used a system integrator for the installation. What's my experience with pricing, setup cost, and licensing? The price of the solution should be cheaper. I rate the price of HPE Primera a seven out of ten. What other advice do I have? For 1,000 users we use one person for the maintenance of the solution. I would recommend this solution to others. I rate HPE Primera an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-01-27T00:00:00-05:00
Rated 5 out of 5 by from Reliable with good compression and a good warranty What is our primary use case? We are using the solution for critical applications. It's used for multiple telecom services. What is most valuable? The data protection is great. The compression capabilities are quite useful. It is pretty easy to set up the product. It is stable and reliable. The support and warranty on the hardware is very good. It is scalable. What needs improvement? Everything is up to par. We are happy with the product and do not need extra features. The pricing is very high. There are other products at much lower pricing. For how long have I used the solution? I've used the solution for the past two years. What do I think about the stability of the solution? The solution is stable. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. What do I think about the scalability of the solution? The solution is scalable. It's up to 2 petabytes. Right now, we are using 300 to 400 terabytes. We have a lot of room. We also use a variety of other storage devices. We're able to handle all of the storage and what we use depends on the storage needs. We have a few customers using the solution and how many users they have under them varies widely according to what is stored. How are customer service and support? The solution is under a good warranty. If we have any issues, we can contact them and get warranty support. If we have issues with the hardware, it would be covered under the warranty. We only contact support if there is a hardware issue. They have been very good overall. Which solution did I use previously and why did I switch? We use various HP solutions as well. How was the initial setup? The initial setup is simple and straightforward. It is not complex. The deployment process only takes an hour or two. The new servers came to the organization and we have a chain of management procedures in place and followed the policies to get everything up and running. We have 20 to 30 staff members handling any necessary maintenance. What about the implementation team? The OEM also provided support during setup. We had a standard engineer and the engineer came for setup. What's my experience with pricing, setup cost, and licensing? The solution is paid for at the time of procurement. There is no ongoing licensing. I can't speak to the exact pricing as I don't deal with that aspect. What other advice do I have? I'd recommend the solution to other companies. I'd rate it nine out of ten. We are happy with its capabilities. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from Scalable product with efficient active controller feature What is our primary use case? We use the product for databases and virtual machines. What is most valuable? The product's most valuable feature is the active controller. What needs improvement? The product's stale snapshots feature needs improvement. For how long have I used the solution? We have been using HPE Primera for three years. What do I think about the stability of the solution? The product is stable. What do I think about the scalability of the solution? We have 4,000 HPE Primera users in our organization. It is a scalable product. We plan to increase the number of users. How was the initial setup? The initial setup is straightforward. It involves starting the active controller, running the tool to discover the product, and configuring the VPN. It is easy to maintain as well due to good documentation. What about the implementation team? The product requires the help of an integrator for implementation. What other advice do I have? I rate HPE Primera a ten out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-01T00:00:00-04:00
Rated 5 out of 5 by from You can configure the application with two data centers directly from the software What is our primary use case? We use HP Primera to store all data related to machine learning applications. Our machine learning team's critical research-related data is saved on the tool. What is most valuable? The most valuable feature of HP Primera is that you don't have to buy an additional product for application replication. This tool offers a feature for replication from the area, allowing you to configure the application with two data centers directly from the software. Unlike Dell, where you would need to buy a separate RPA for the replication from IT tools ID, with HP Primera, there's no need to invest in new hardware for this purpose. What needs improvement? We face challenges with false alarms, particularly daily alerts related to replication link breaks, indicating link code downtimes. However, upon checking, the link is consistently up. We have even carried out load testing. Despite escalating the issue to the highest level at HP, the response is attributed to a bug. We have also upgraded to the next version, yet the problem remains unresolved. These daily false alarms about application link breaks generate around five to six tickets. The other aspect is that the alerts occur at different times throughout the day. It becomes challenging to justify to senior management, who may lack the technical understanding to grasp the reasons behind the high ticket count. For how long have I used the solution? We have been using the solution since 2020. What do I think about the stability of the solution? It's a stable product. We haven't experienced any production downtime. The only challenges have been with bugs and additional software. Besides that, I haven't faced any latency issues or related concerns. What do I think about the scalability of the solution? The tool is scalable. Our current capacity is now full. We have approximately 5000 users for the solution. How are customer service and support? I'm not happy with the customer service and support. How would you rate customer service and support? Neutral How was the initial setup? I installed the device from scratch, and the process was straightforward. We just did the hardware racking and stacking, and I placed HPE Primera on the network. On switching on the network, it conducted self-monitoring. Soon, I assigned IPs to the controllers and configured them. The process was simple. What about the implementation team? I implemented the solution independently. What's my experience with pricing, setup cost, and licensing? The solution is cost-effective. I rate it an eight out of ten, with ten being excellent. What other advice do I have? I recommend HPE Primera because it's one of HP's most stable product. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:customer/partner
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from Reliable solution offering commendable scalability and performance What is our primary use case? We are HPE Primera’s customers. Our primary use case is to ensure quick and secure access to basic application data for online transactions. What is most valuable? HPE Primera provides me with system reliability and 100% data reliability. The storage is good and is consistently reliable and scalable, allowing me to use it whenever needed. The overall performance is great. What needs improvement? We would like to have more flash storage and its stability. This is an area of challenge for us. For how long have I used the solution? I have been using this solution for four years. What do I think about the stability of the solution? The product is stable. What do I think about the scalability of the solution? HPE Primera is good and scalable. We have 300 users for the solution, and two administrators manage it. The product also has online community engagement and patching management. It's a regular process. How are customer service and support? The customer service and support is excellent. Which solution did I use previously and why did I switch? We worked with something from Oracle, but it wasn't reliable. Therefore, we switched to HPE Primera. How was the initial setup? The initial setup was straightforward. It took us two days to deploy it. What's my experience with pricing, setup cost, and licensing? The solution’s pricing is affordable and worth the money. What other advice do I have? It's a commendable solution, especially suitable for online transactions. It is reliable in meeting data requirements. Overall, I rate the solution an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from An exceptionally stable tool that offers a good support team What is our primary use case? I use the solution in my company as a cloud infrastructure where we run VMs. My company uses VMware ESXi and HPE Primera as storage. HPE Primera is also useful to run and allocate machines to VMs. What needs improvement? The price of the product is an area of concern. From an improvement perspective, the solution should be made more affordable in terms of price. Though I work for a big enterprise-sized business where the cost shouldn't matter much, I feel that HPE Primera is a bit costly. For how long have I used the solution? I have been using HPE Primera for a year. My company is an end user of HPE Primera. What do I think about the stability of the solution? Stability-wise, I rate the solution a ten out of ten. What do I think about the scalability of the solution? Scalability-wise, I rate the solution a ten out of ten. Around 100 employees in our company use the solution. The product has been only used in our company for a year. The application for which my company has purchased HPE Primera is still being developed, so we need to have more uses for the tool. How are customer service and support? I rate the technical support a ten out of ten. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? My company uses HPE 3PAR. How was the initial setup? I rate the product's initial setup phase a seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process. The product's initial setup phase is a bit complicated since it can only be done by someone who is experienced. The tool has certain delicate settings to deal with during the setup phase. The solution is deployed on an on-premises model. Considering the whole infrastructure, the solution can be deployed in a week's time. A team must take care of the product's deployment process since there are many areas, like the storage, network, and server parts. What's my experience with pricing, setup cost, and licensing? The tool is expensive. I can say that HPE Primera is one of the costliest tools in the market. What other advice do I have? HPE Primera has improved our company's data-intensive application performance. In our company, HPE Primera provides me with centralized access to all the data while allowing me to manage the storage and allocate different machines to VMs, making it a reliable and good tool. My company hasn't used the product in a way that allows me to describe a scenario where the tool's capability was beneficial for our business. My company has not tried to use the tool's scalability features, considering that it has only been a year since it was installed in our company. I believe that the need to use the scalability feature of the product will come into the picture in a few years. Right now, the product's size and capacity are enough for our company to continue with it in our environment. HPE Primera's most beneficial features for storage management tasks stem from the fact that my company can have online access to the health and all the other parameters of the product through HPE's website, which helps a lot. My company can get critical information about the storage from any place, and it also generates alerts, making it a very good solution. My company is satisfied with HPE Primera's data protection capabilities since we can take snapshots of the VMs, which helps us ensure that the VMs are always protected. My company has integrated HPE Primera into a whole new infrastructure, so we have never tried integrating it with the old infrastructure in our organization. Though we know about HPE Primera's AI-driven operations, my company has not used it extensively. As the IT landscape has been changing lately, users need to think of software-defined storage because it gives flexibility for expansion and is cheaper than HPE Primera. If you have money, you can go for HPE Primera. I rate the overall tool a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-02-08T00:00:00-05:00