Gamber-Johnson Zirkona - mounting component - black
Mfg # 7110-1236
CDW # 5221315
| UNSPSC 43212002
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Gamber-Johnson Zirkona - mounting component - black is rated
4.50 out of
5 by
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Rated 5 out of
5 by
PallaviSharma from
A scalable and reliable solution that has effectively secured our apps
What is our primary use case?
With Akamai App and API Protector, we can define all our APIs, and we can use the solution for different purposes. It is the way we use API gateways like Kong. We can define our keys here, and we can define a limit at which we can start throttling traffic.
With BMP, we can protect our transaction endpoints from advanced and sophisticated bots.
URL protection can help us from DDOS attacks.
How has it helped my organization?
All the solution's features are very good. Security-wise, BMP has helped us a lot. Hopefully, the account protector will also be good.
What is most valuable?
In regards to protection from bots, Bot Manager Premier (BMP) has helped us a lot in protecting our transactional endpoints.
What needs improvement?
We are experimenting with EdgeWorkers to write our own code at the Edge level. That is something that came last year. Not a con but we could grow to be much better.
Additionally, it needs to keep on evolving with the latest bot trends. Nowadays bots are evolving daily and Akamai has to come up with a solution that is able to keep up with the pace of these evolving bots.
For how long have I used the solution?
We have been using API gateways and API throttling for a couple of years. They are good features, however, we do not use them extensively.
URL protection is a beta feature that is a little similar to API throttling and we have started experimenting with it.
We have been using BPM for the last three to four years. It is one of our best products till now but as bots are getting advanced, this feature needs to evolve a little.
Bot Manager Standard help us to protect ourselves from less sophisticated bots like browser impersonator or search engine impersonator bots.We have been using this for around 4 years.
We have been using WAF protection for around 5 years. It provides us protection from web application attacks.
The account protector has helped to detect fraud and to protect our login endpoints. We are still experimenting with it.
What do I think about the stability of the solution?
The solution is stable. Akamai gives us a 100% SLA, but issues sometimes happens about once a year.
What do I think about the scalability of the solution?
There are more than 1,500 domains protected on the WAF, and it's quite scalable.
How are customer service and support?
Our experience with customer support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution. I had demos with other companies/vendors but not hands-on knowledge.
How was the initial setup?
We you have some technical knowledge related to the CDN field then I would say it's quite simple.
What about the implementation team?
We can set up the solution ourselves. We have around 80% of the access. But in case we are stuck anywhere or we want some advanced setup to be done, then Akamai helps us. We just have to raise a ticket or email them, and they help us.
What's my experience with pricing, setup cost, and licensing?
We are using Akamai's bundled service so all the features and solutions are included in Akamai's bundled cost. One reason not all people use Akamai is that it is a little bit more expensive than some other providers so you have to see your use cases before choosing Akamai.
Which other solutions did I evaluate?
We evaluate other options every few years but for now, Akamai suits us best based on our use cases.
What other advice do I have?
You should use the solution. Since it is expensive, however, you also have to weigh the type of traffic your website has. Based on that, you have to weigh whether you want to spend that money or want exactly that type of protection. I rate Akamai App and API Protector a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-29T00:00:00-04:00
Rated 5 out of
5 by
Pranav Vashisht from
Easy to learn and gives us a report of traffic
What is our primary use case?
We are a media company, and the news delivery has to be the fastest. Any live event, such as a cricket match or election results, has to be really fast. We cannot afford any downtime or any factor like that. We need immediate delivery. There are things like caching, so when we have a five-minute TTL, we have to reduce it or increase it immediately. Those are mostly the use cases we have. We use 301, 4xx, and 5xx redirections a lot. That is pretty much the day-to-day activity. The image optimizer and things like that also come in handy.
How has it helped my organization?
It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well. There was a security issue recently, and Akamai helped us with that. They gave us the IPs that were accessing our page, that were not able to get the correct page, and that were not from our region.
It has not saved us time because it is a time-consuming process. Once we get stuck with something, we have to explore and try various versions in staging and production, so time is something we need to have in our hands.
The WAF functionality is also there with Akamai. Our security staff takes care of that. I do not manage that. We get the IP addresses from Akamai support, and then our cybersecurity team evaluates them. It helps with that. We have also implemented rate limiting, which is helpful when there are bot attacks. It handles that as well.
What is most valuable?
The whole product is valuable. I cannot distribute it and choose one feature. It is very handy. It was easy to learn as well because I was a fresher, and I did not have much knowledge about DevOps, but within two to three weeks, I could learn what it is. It was easy.
What needs improvement?
There are some challenges. I have been interacting with their support about an issue. In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved.
For how long have I used the solution?
I have been in DevOps for a year. I am a fresher, and I have worked with Akamai for six or seven months. In our organization, I handle the redirection and the Akamai part.
What do I think about the stability of the solution?
It is stable. There have not been many errors over the past year.
What do I think about the scalability of the solution?
It is scalable, but it is not an area that I work with.
Which solution did I use previously and why did I switch?
We simultaneously use other solutions for different products we have, but I personally prefer Akamai, and I voted for it as well. Other vendors are more focused on money. They want more money from us instead of giving us more ease, whereas with Akamai, we get to use what we need on a daily basis. There are only some areas for which they want more money, such as for advanced rules, but the other vendors in the market are majorly focused on making money rather than finding solutions.
How was the initial setup?
There are multiple products, and I was involved in some of them. We use various domains. This company is way back from the times of Mahatma Gandhi, but then the digital part came, and we are setting up and making more domains. I am a part of that.
The setup process is pretty easy. With the proper guidance of my mentor, I am able to do that pretty easily.
What's my experience with pricing, setup cost, and licensing?
Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about.
What other advice do I have?
Overall, I would rate this solution an eight out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-22T00:00:00-04:00
Rated 5 out of
5 by
reviewer2286975 from
Provides good visibility, protects against attacks, and frees up our staff time
What is our primary use case?
As a media company with multiple properties, we utilize Akamai App and API Protector to manage and filter live traffic.
How has it helped my organization?
Akamai App and API Protector help us serve our customers better with a faster way to use multiple types of caching and multiple features. It also helps protect our systems.
Akamai provides complete logging and monitoring that can be used to provide visibility into traffic and attacks.
Akamai has helped free up our staff time.
Akamai when implemented in our system helps protect against attacks.
What needs improvement?
Customer support has room for improvement.
For how long have I used the solution?
I have been using the Akamai App and API Protector for 14 years.
How are customer service and support?
The technical support needs to improve. There is a minimum SLA but the number is large. Improving their SLA will help us solve our problems quickly.
What was our ROI?
Akamai is a CDN. A CDN helps us deliver traffic faster and more securely. As a media company, we have a variety of traffic sources, with different stories generating different amounts of traffic. If a particular story becomes popular, it will generate more traffic to that specific story or article. However, we don't need to increase our infrastructure because we use Akamai's CDN. Everything will be handled by Akamai's system before it reaches our infrastructure. This will also help us save costs.
What other advice do I have?
I would rate Akamai App and API Protector eight out of ten.
We have not faced any challenges with the Akamai App and API Protector. It is a user-friendly app that we use for multiple purposes.
I have yet to explore the protection side of Akamai's features but we will be looking into those soon.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-11-06T00:00:00-05:00
Rated 5 out of
5 by
reviewer1537503 from
Great technical support, scales extremely well, and is very stable
What is our primary use case?
We primarily use the solution as an application firewall.
What is most valuable?
If you compare it to other products in the market, it's quite holistic in terms of the features that it provides.
Technical support has been very helpful and responsive.
The solution can scale extremely well.
The product has proven to be quite stable.
What needs improvement?
The product really isn't very user-friendly. They could improve it so that it's easier for their customers to navigate and use. From a management perspective, it's difficult. Managing these rules with the product isn't easy. It is not taking into account that this might be used by somebody who doesn't necessarily excel in IT. It should be more accessible to everyday users. For example, report generation should be much simpler to handle. It shouldn't be a complex task.
The pricing could be reduced a bit.
They should provide an image optimizer and have it included within the package due to the fact that ultimately all websites that have high content are looking for this.
For how long have I used the solution?
I've been using the product for two years at this point. It hasn't been too long.
What do I think about the stability of the solution?
The stability is excellent. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. Its performance is reliable.
What do I think about the scalability of the solution?
The solution can scale extremely well. That's not a problem at all. If a company would like to expand the solution, it can do so with relative ease.
How are customer service and technical support?
Technical support has been great so far. They are knowledgeable and responsive. We're satisfied with the level of assistance we receive from them. I have no complaints.
Which solution did I use previously and why did I switch?
I'm currently also using AWS products.
How was the initial setup?
The initial setup took us a bit of time to execute. It's got a moderate amount of complexity. It's not hard, however, it's not exactly straightforward either.
What's my experience with pricing, setup cost, and licensing?
The pricing isn't the highest, however, it's not the lowest either. They could adjust it so that it was a bit more affordable. It would be appreciated by the customers.
It's expensive, however, if you compare it to AWS, you'll get different services that you'll have to collaboratively pick in order to get the same solution that Akamai provides to you in one package.
What other advice do I have?
We are just customers and end-users. We don't have a business relationship with the company.
I would recommend the solution. It depends on what the organization wants, however. If you're going for cost optimization or whether you are looking for a through and through security feature, it might vary in its acceptability. It depends on what exactly you want and your company's priority. However, overall, it's a good product.
In general, I would rate the solution at an eight out of ten. We've mostly been quite satisfied with it.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-03-31T00:00:00-04:00
Rated 5 out of
5 by
Bharat Chandra from
Exceptional support, protects our sites, and provides visibility into traffic
What is our primary use case?
We upgraded from Akamai WAF and ION to Akamai App and API Protector. We upgraded to Akamai App and API Protector mainly for Bot Manager because Bot Manager is included in it.
How has it helped my organization?
We were getting a lot of bot attacks, and that is why we got Akamai App and API Protector. We implemented it to protect all the sites across the board. We have multiple sites such as The Indian Express, Jansatta, Loksatta, and The Financial Express. We also have regional sites. We are able to protect all the sites with Akamai App and API Protector.
Akamai App and API Protector provides holistic visibility into traffic and attacks. With the help of Bot Manager and the Bot Manager dashboard, I know from which IP I am getting the traffic and whether it is a good bot user agent or a bad bot user agent. I now know how much traffic we are getting from each IP, which IPs are good, and which IPs are bad. We are easily able to block and unblock an IP and user agent with the help of Bot Manager.
Akamai App and API Protector has saved my time, and I am also able to run my site 24/7. That is the main point. My site should run 24/7. So far, I have not faced any downtime. This is Akamai's top-level security product, and by purchasing this product, I assume that all of our sites will be protected from attackers.
Akamai App and API Protector has helped to tailor defenses for our apps and APIs.
We also use Akamai's Adaptive Image Manager. Before Adaptive Image Manager, we were consuming approximately 350 TB in a month, and after we got Adaptive Image Manager, we were able to save approximately 150 TB in a month. That was good for us.
What is most valuable?
The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers.
What needs improvement?
We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.
For how long have I used the solution?
I have been using Akamai's solutions since 2012. We recently bought Akamai App and API Protector. We started using it in July this year.
What do I think about the stability of the solution?
It is stable. I have known Akamai products since 2012. We were using Akamai in a product-based company, and now, we are using Akamai in our content-based company. Indian Express is totally a content-based company, and this product is truly suitable in all aspects.
What do I think about the scalability of the solution?
It is scalable. We can serve data to any number of users. We can serve data from 10,000 to 10 million page users. It is always stable.
How are customer service and support?
They have been fantastic. Bilal, Nihal, and other technical team members provided us with great support from the beginning.
Which solution did I use previously and why did I switch?
Before Akamai App and API Protector, we were using Akamai WAF and ION. We were getting a lot of bot attacks. We had multiple rounds of conversation with Akamai. They gave us a PoC of Bot Manager. At the time of PoC, we are able to secure our sites. After a long discussion with the complete team, we finally got Akamai App and API Protector.
How was the initial setup?
I was a part of the deployment process of Akamai WAF and ION, and I handled the complete deployment when we deployed Bot Manager. When we are using something new, the process is definitely difficult, but after understanding the process and having meetings with their technical team, it was easy for us.
The Akamai support team helped us at every step, we upgraded from Akamai WAF and ION to Akamai App and API Protector very smoothly.
Which other solutions did I evaluate?
I have been using Akamai since 2012. It is the finest product in terms of Content Delivery Network (CDN). I always recommend using Akamai in place of other products. We did a PoC of Cloudflare and other solutions many times, but we found Akamai to be the best.
What other advice do I have?
I would rate Akamai App and API Protector a 9 out of 10. The main reason for switching to Akamai App and API Protector was Bot Manager, and Bot Manager is working properly now. I am happy with Bot Manager. My sites are now protected. In terms of cache, Akamai is able to cache my data in a proper manner and serve it in a proper manner. They provide us with what we require.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-18T00:00:00-04:00
Rated 5 out of
5 by
Anshul Khare from
Fair price, prompt support, and secures our APIs very well
What is our primary use case?
We are using Akamai App and API Protector for security purposes. We were not able to do monitoring of each and every API. It was really difficult. Most APIs are public, so we were looking for a solid security solution. Akamai gave us a demo. We liked it and purchased it.
How has it helped my organization?
We started using Akamai App and API Protector very recently, but we have been using Akamai WAF as well as Akamai CDN. We were using another cloud distribution solution for content delivery, and we were facing some latencies and issues with the delivery. We then moved on to Akamai CDN. It was very fast, and it reduced the latency a lot.
The benefit of using multiple Akamai solutions is that we have a single vendor, which makes the management and interaction very easy. Getting help for different parts becomes a concern when you are using multiple vendors. For each and every part, you have to call a different vendor, whereas with a single vendor, if you are getting multiple problems, you have to call once, and all the problems will be solved.
It provides holistic visibility into traffic and attacks. We can see the logs. We can see what it is blocking and which attacks are coming. It already takes care of them. I am able to make my applications secure with Akamai.
Akamai App and API Protector saves time. The Akamai GUI is very user-friendly. Every detail is visible. Whatever you want to change, you just change it, and the best part is that whatever change you are doing, it is going to the stage first. There is zero downtime for configuration changes.
Our apps and APIs are protected from new and emerging threats. Akamai already takes care of all the attacks that have already happened or are happening. They maintain their own database. They are updating their threats database, and they are providing the remediation of those attacks. By using Akamai, I am not at all worried. I know if a new attack is there, the Akamai team would already be working on that. They will provide a solution before it attacks us.
Akamai App and API Protector helps to tailor defenses for our apps and APIs. Our developers can work on and develop APIs without any worry of getting those hacked. Akamai is always there as a savior.
What is most valuable?
The most valuable feature is that we are getting security for each and every API.
What needs improvement?
I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security.
For how long have I used the solution?
We have been using Akamai App and API Protector for two or three months. We recently purchased it.
What do I think about the stability of the solution?
Akamai is already a leader, so there is no question about its stability. It is already stable.
What do I think about the scalability of the solution?
It is highly scalable. Akamai as a company is using emerging technologies, so it is definitely scalable.
How are customer service and support?
Their support is prompt. We get the chat or call support instantly. If there is any problem that was not addressed before, we get prompt support for that.
How was the initial setup?
The deployment process is nice. There is zero downtime. Without impacting your production. we can deploy onto the network and analyze it. You can see how it is helping you. Once you approve it, only then it goes to production.
What's my experience with pricing, setup cost, and licensing?
If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai.
What other advice do I have?
I have used Akamai WAF. It is very good. It is very user-friendly, and all the configurations are easy. You can do that in minutes. I have also used Akamai CDN. We were using a cloud CDN, but because of latency, we moved to Akamai CDN. We did a PoC, and the latency reduced drastically, so we moved to that.
Overall, I would rate Akamai App and API Protector a 10 out of 10.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-18T00:00:00-04:00
Rated 5 out of
5 by
Anoop Mohan from
Amazing stability, timely support, and helpful for getting clean traffic
What is our primary use case?
The majority of our traffic is app-based. We are a mobile-focused company. We have a news aggregation platform, and we have a TikTok type of social media platform in India. It is one of the largest platforms. Everything is on mobile applications, so we have a heavy use of APIs. We use Akamai App and API Protector to look at the traffic patterns and identify malicious traffic. There are people who try to inject malicious data and get into our infrastructure, we also use it for that. These are two use cases for which we use Akamai App and API Protector.
How has it helped my organization?
With Akamai App and API Protector, we mainly wanted to implement security on the edge rather than bringing it on-premises. We have more than 300 million users. We have quite distributed traffic. We cannot bring all the traffic in and do the slice and dice to identify threat factors. We just want to address it at the edge, which helps us to get clean traffic. That was a major reason. Because it is a publishing and UGC environment, a lot of bot activities are there. They want to get content from our sites and put it somewhere else. They want to make traffic out of it. To identify that, our resources were getting burned, and we just wanted to protect them from that. That was one key reason for implementing Akamai App and API Protector.
By implementing Akamai App and API Protector, we could address these challenges. We were able to filter out quite a lot of bot traffic or the traffic run by scripts. On the WAF side, we have seen a lot of accesses and command line injections happening on the system. We were able to isolate those as well.
With Akamai App and API Protector, we have attack traffic visibility. It does whatever we define as a baseline. Anything that reaches the baseline is called an attack. That is how the system understands an attack. They have ASG that gives automatic recommendations to reduce false positives, but in some use cases, it is still tricky. When we have highly variable traffic, we have to keep improving or altering our configurations according to the traffic pattern that we are anticipating. It is a manual effort that has to be done because only we know when the traffic is going to surge. For example, when there is a cricket match, we know that the traffic is going to surge, so we may need to slightly adjust certain parameters to adapt to that. Otherwise, that traffic will be identified as malicious traffic and get denied.
Akamai App and API Protector is able to do the cleaning of the traffic so that it reaches the origin. Generally, we are prepared for higher capacity because we do not know when an event can occur and there could be a surge in traffic. Akamai App and API Protector has helped us to clean the traffic to reach the original pages, which is necessary.
To protect our apps and APIs from new and emerging threats, their support team consistently reaches out to us. Whenever a new CVE is there, they implement the patches directly into the portal. The good part with Akamai is that we have an option to review a patch, and if we want, we can apply it. Many solutions in the market are already patched at the backend, so there is no question of monitoring whether that patch is required or not, whereas with Akamai, whenever they apply a CVE, I have the option to review whether it is required or not, and because of that CVE, whether I have some issues with my current traffic pattern. There can be a false positive and the traffic might be getting denied. I can then look into that.
What is most valuable?
Traffic filtering and WAF are valuable. We have to have something on the edge for protection. The majority of our traffic is routed via Akamai. So, it adds value to our security.
What needs improvement?
I have given them a couple of suggestions through email. One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them.
Another request was to be able to segregate traffic for different app versions. A few of the APIs are already out in the market and are built into the applications. We cannot go and change those applications. Those applications are still being consumed, so we need a different strategy for those applications, whereas modern new applications are built using a different design. We have quite a lot of versions deployed since 2008, so designs are very different, and applying the rate limit for each API has its own challenges.
Its pricing can be slightly better.
For how long have I used the solution?
From a security solution standpoint, we have been using it for three years.
What do I think about the stability of the solution?
Its stability is amazing.
What do I think about the scalability of the solution?
It is quite good. We tested it, and we have seen the scale that it can handle.
How are customer service and support?
They address the queries in a timely manner. They do not delay it, but in security, there could be a slight slowness in terms of assessing what can go wrong while trying to fix a problem. This can slow down certain processes. Sometimes when an attack happens, we need to act immediately on it, but blocking something just by looking at the pattern is not always the right thing. It might be the right thing for an immediate fix, but if you look at the damage it can cause, it can get complicated.
How was the initial setup?
It was not challenging. It was smooth. I did not find it very complicated. We also have a self-service model on Akamai. That was also not challenging. Their security portfolio is still evolving. Certain features and certain documentation have to be more detailed, but we did not face too many challenges while doing the basic things.
What's my experience with pricing, setup cost, and licensing?
Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it.
Which other solutions did I evaluate?
We did a couple of PoCs. We went for Akamai App and API Protector because the majority of traffic is driven through Akamai. Their support is good. The product is meeting the need.
In terms of comparison, from a solution standpoint, there are different modules and different offerings. The industry is moving at the same pace from a solution standpoint. The differentiation comes in terms of how the service is provided and what scale it can support as a security solution. It is not only about features.
What other advice do I have?
We also use Linode, but it does not interact with Akamai App and API Protector. It is an independent deployment.
I would rate Akamai App and API Protector an eight out of ten considering the pricing and multiple products available in this sector. It meets my needs, and I would recommend it to others.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-18T00:00:00-04:00
Rated 5 out of
5 by
PradeepKumar9 from
Reasonable price, smooth deployment, and professional implementation support
What is our primary use case?
I have been using Akamai's Content Delivery Network and WAF products. The Akamai App and API Protector product is new to us. We are still implementing it.
We were facing some security issues. We faced some attacks in the past. That was the reason for implementing Akamai App and API Protector. We wanted to protect our website. That was the main reason.
What is most valuable?
The WAF features are valuable to us. When I see the WAF features, there are a lot of categories and subcategories. You can see what attacks are happening on the system. The dashboard is the most interesting feature of the Akamai portal where you can have a detailed analysis of all the attacks that are happening. You can drill down an issue and see exactly what is happening, who are the bad guys attacking your website, and how Akamai is protecting the website. That is the most valuable feature.
What needs improvement?
Akamai App and API Protector is very new to me, so I do not have any insights on improvement areas for the product. However, when we ask for some help, it can take some time. We understand that the job is done by professionals, but if that time can be reduced, it would be great.
For how long have I used the solution?
We have recently onboarded Akamai App and API Protector.
What do I think about the stability of the solution?
Akamai as a SaaS product is very stable. I have not seen any downtime.
Which solution did I use previously and why did I switch?
We did not use any solution similar to Akamai App and API Protector, but we did use Akamai WAF.
How was the initial setup?
The Akamai Tech team had a very professional approach. They analyzed the entire system. They saw all the logs, and they came up with their presentation and slides listing the areas that were there. They advised us on the areas where we needed to focus and the attacks that were happening. They highlighted all those areas. They built the configuration for us and asked us to review that configuration. After reviewing, they asked to implement it on staging and then make it live. It was a very professional approach that I saw from the Akamai tech team.
When you implement it, it is very smooth. The UI is very familiar. You can easily see all the components and features. They provide guidelines. There are forums where you can find a solution. All the help is there on the website to implement all the components.
What's my experience with pricing, setup cost, and licensing?
Its price is at the medium level. It is not very high. It is also not very low. It serves the purpose.
Which other solutions did I evaluate?
We looked in the market and checked all the vendors that could provide this facility. We found that Akamai is on top. We reached out to Akamai and started using it.
What other advice do I have?
When it comes to Akamai products, I have seen their three products. Akamai Security is one. Akamai Content Delivery Network is another one, and then there is also Akamai Cloud. We use two of them. We are not using Akamai Cloud. In terms of integration, WAF with Content Delivery Network works very well, but I do not have any idea about other products.
Overall, I would rate Akamai App and API Protector an eight out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-18T00:00:00-04:00
Rated 5 out of
5 by
Rahul_Agarwal from
Protects from bots and other threats and helps with proper streaming
What is our primary use case?
We are using Akamai App and API Protector for the protection of our APIs. We have an OTT platform that serves as an aggregator of multiple providers. There are multiple channels streaming on the OTT platform. We need to protect the APIs as well as subscriber information and general information. Akamai App and API Protector protect us from hackers and malware attacks. It protects us from malware IPs and helps with proper streaming.
How has it helped my organization?
Akamai App and API Protector has improved the experience for our users. When our users are streaming IPL or some other event on our platform, if there is buffering going on or users are not able to log in to the portal or the website, they have a bad experience. Akamai App and API Protector helps to provide a better experience to our customers.
Akamai App and API Protector also provides protection from bots. We have enabled bot protection.
Akamai App and API Protector provides holistic visibility into traffic and attacks. We are receiving monthly reports of the kind of attacks that are coming, how they are protecting, and what kind of remediation they have done. We are receiving monthly reports.
Akamai App and API Protector has definitely saved us time. It provides protection at the gateway level. It frees up our time, and we can sleep easily at night knowing that Akamai App and API Protector is there.
What is most valuable?
Adaptive stream delivery and WAF protection are valuable.
What needs improvement?
A lot of piracy happens in India and other countries. If there is a product for protection from piracy, it would be great. For example, there are multiple hackers that hack your event, and there are some channels that pirate and publish the event on some other website. We protect our streaming through DRM and different technologies. We are also protecting the website, but hacking is still happening. If they can work on protecting from piracy, it would be great.
For how long have I used the solution?
I have been using Akamai App and API Protector for the last three years.
What do I think about the scalability of the solution?
It is scalable. When we have big events happening in India such as IPL, G20, or elections, we need to scale up the channels because we get a lot more traffic. We have never faced any issues. From the customers' perspective, we are receiving very good feedback. There is no buffering or other issues with streaming.
How are customer service and support?
Their technical support is very good. When we have big events coming up, such as a cricket match or a G20 event, we can open a ticket in advance requesting immediate support during the event. If something happens, we immediately get support, and an engineer gets assigned. We get a dedicated resource. That has been very helpful.
Which solution did I use previously and why did I switch?
We have used the AWS platform for the protection of WAF and other things. We have used their WAF protection product.
How was the initial setup?
It was a very easy process because they assigned a dedicated resource. They communicated well about how much time they would take and what steps they needed to follow. We could easily implement this product.
Which other solutions did I evaluate?
We have assessed other products as well. We have been using Akamai CDN, and they gave us a demo of Akamai App and API Protector. We did a PoC, and during the PoC, we could see the protection that it provides. We could see the attacks that were coming and how Akamai App and API Protector was able to protect. There is a passthrough method in Akamai. They gave us some reports that we could analyze to see its benefits. After that, we implemented it. Akamai was also at the number one position in Gartner and other reports.
What other advice do I have?
I would rate Akamai App and API Protector a 10 out of 10.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-18T00:00:00-04:00
Rated 5 out of
5 by
Archana Heeralal from
A stable and easy-to-use solution that can be used for caching and faster delivery
What is our primary use case?
The product is used as a web application firewall for Layer 7, Layer 3, and Layer 4 DDoS protection. It is also used for caching, acceleration, and faster delivery.
What is most valuable?
The product has a good UI. It is an easy-to-use solution.
What needs improvement?
The solution should improve the monitoring tool a little bit. The performance of the cloud monitoring tool is low.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
More than 100 people are using the solution in my organization.
How was the initial setup?
The solution is easy to implement because Akamai provides support.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
People should definitely use the product. Most of the time, it will fulfill our requirements. The tool has many customers. The tool requires a lot of tuning. Overall, I rate the product an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of
5 by
Aman Aijaz from
Provides protection from application layer attacks while remaining stable and providing good customer support to users
What is our primary use case?
It's mostly used for hosting a website or a domain online and protecting them from the application layer attacks.
What is most valuable?
I would say that the solution has made connectivity a lot easier. Now, people can connect to websites very easily, and also, with the load balancing that the solution has introduced, one won't face that many DDoS attacks happening. Akamai Kona Site Defender has worked on the aforementioned areas since we used to face a lot of load on the original server earlier. Now after taking the service of Akamai Kona Site Defender, the load has decreased as it is mainly falling onto edge servers of Akamai. They have also put caching as a service, and so they also cache on their own. Hence, we don't have to take that much load on the servers. We can use the server load on the original servers.
What needs improvement?
Akamai has a very great history in the CDN market. Like, if we talk about the present, 40 percent of cases go through Akamai CDN only. If I talk about an area of improvement today, if we talk particularly about protecting against the application layer attacks data, CloudFlare is leading the market. So I would recommend Akamai also to move ahead in that segment. If they do it, then they won't be any competitors in that segment because they would be the best.
Right now, Akamai CDN is a leading tool in the market. So, no one can compete with the tool. If we talk about application layer attacks, including WAF, CloudFlare is leading. Akamai can focus a bit more on the application layer attacks and how to protect them. Akamai can be a real game changer in the market. Akamai should try to be better than CloudFlare.
I would not like to add anything. It's perfect till now, so it should remain like that.
For how long have I used the solution?
I have been using Akamai Kona Site Defender for around a year. My company is a customer of the solution.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
There are a lot of people using the solution in my company. In our company, around ten people use the tool, but globally it has a lot of users.
How are customer service and support?
I have contacted the support team of Akamai. I rate the technical support an eight and a half out of ten. I am happy with their responses and answers to my problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The solution is deployed on Akamai's native cloud. The initial setup was easy, but you need to have good knowledge about application layer attacks, HTTP protocols, and everything. Also, about caching, one needs to have good knowledge, and only then will you be able to configure the domain and set it up. Also, if someone doesn't have any experience setting up won't be an issue, but they should know what they are doing. So, if they are not familiar with the protocols and the basic things, then it will be very tough for them to understand what is happening, what to do, and how to configure.
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
Price-wise, I would say Akamai's pricing is competitive.
Which other solutions did I evaluate?
My company chose the tool since the PoC provided was good and was sufficient enough for the company to decide to move ahead with the product.
What other advice do I have?
I would definitely recommend the solution to those planning to use it since it has an easy interface, so you can understand things easily. You can easily, through the interface, understand what is happening and how to do the monitoring and move forward with that.
Since the tool has proven a lot in securing our website a lot of times and reducing the latency or the speed-related issues, the customers were facing earlier.
I rate the overall solution a nine out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-07-04T00:00:00-04:00
Rated 5 out of
5 by
reviewer2163276 from
A tool helpful for mitigating cyber threats while providing excellent technical support to its users
What is our primary use case?
I am currently working on a use case involving vulnerabilities and deferral requests made by individuals seeking to complete their remediation. These vulnerabilities are categorized and require an SLA for remediation based on their severity. If a certain category of vulnerability cannot meet the mitigation deadline, it must be approved. I am responsible for explaining why mitigation is impossible, the remediation time frame, and the holdup.
My approach to addressing vulnerabilities is to evaluate the risk from Akamai WAF's perspective and the application's exposure. I review the WAF for external vulnerabilities to determine if the specific issues have been addressed. The adaptive function of the WAF is powerful, as it can detect suspicious behavior and pick up on issues. The adaptive role sets and behavioral activities seem to be very effective in this regard. Additionally, the WAF can share information such as IP ranges or addresses associated with certain kinds of activity. If a threat is detected on one WAF, it may be blocked across all WAFs owned by different enterprises.
As for my understanding, I cannot say for certain. While I am not entirely sure about how the WAF works in sharing information and blacklisting potential threats, I believe it is an effective solution. However, I would caution against quoting me on this as I may not have all of the information.
So, that's a very powerful feature. However, assessing when something is not explicitly described in the rule set can be challenging. It's difficult to determine if it's being prevented or not. But, I have noticed that it's very effective at preventing people from even being able to identify the existing vulnerabilities. This is a great prevention measure, and it can adapt to different situations by considering various factors, including those specific to the WAF and threat intelligence data. It seems to work really well, but I can't speak to the overall effectiveness of all the activities.
How has it helped my organization?
I cannot say exactly how Akamai Kona Site Defender has helped from an organizational perspective, but I can attest to its benefits in terms of understanding and mitigating threats. We have not experienced any breaches in areas where we previously had many breaches tied to specific CVE detections, so I assume it must be working well. While I am hesitant to make definitive statements, I have not heard any negative feedback about Akamai WAF, and many people have praised its effectiveness based on what I have observed. However, I cannot confidently recommend Akamai Kona Site Defender over Imperva or any other WAF, as I have not worked with them personally.
What needs improvement?
In terms of improvement, from my point of view, it may seem a little selfish to comment as we focus on CVEs. On the other hand, Akamai addresses only the big pressing issues explicitly in their rule set. Though this is the right approach as vulnerabilities change over time, and there are an enormous amount of CVEs to block individually, Akamai needs to focus on quickly responding to risks, even those that may potentially be of zero threat in a day. While I don't believe they claim to prevent all attacks, Akamai's WAF seems very effective in preventing people from scanning for vulnerabilities. It can adaptively make decisions based on a variety of factors, including specific WAF data and threat intelligence. While I can't speak to the totality of their activities, I do know that they quickly patch any effective workarounds discovered, even before the issue is publicly released. While there are certain complexities in the security environment and many variations on the same types of attacks, Akamai's WAF seems to work very well.
Majorly, there are an awful lot of complexities in many ways, including the variations it provides to do the same thing. There is a really high volume of attacks, and the tool seems to work very well, as far as I can tell.
From my perspective, the setup wasn't easy, but I could do it pretty quickly and get my head around how it was working. I think the interface is pretty slick because they were tracking many different factors, not just for Akamai Kona Site Defender but for other tools in there as well. Specific patterns or time patterns rolled up might be interesting to see for time frames, and there may actually be a way of doing it that I just haven't found yet. However, that's a little outside the realm of what I'm doing, so I'm not too concerned about it. I don't really have an issue with what they've done. Maybe some of the documentation is a little confusing. They have a lot of different places where you can go to get information, and some of the information is quite out of date. They have stopped 2018, which predated the release of the adaptable test. When I started out, I was wrong with my or maybe I have a big list of CVEs and everything, but I think that they feel like Akamia’s real set of rules would be able to block vulnerabilities if you don't have an accept or whatever. It doesn't really work that way unless they're right to do it that way or to not do it that way. They call out really big things like Struts vulnerability, Log4j, and any vulnerabilities like that. They will do a press release or a blog post that basically states that they have taken care of it, and this is the rule number that one should look for depending on one's implementation. So, I feel that's great and really helpful. That's the sort of thing I want to know. From a purely self-testing perspective, it's lovely to have the mapping for every single CVE, but I understand why they don't, and I think it's right not to provide such a feature. I think the idea is that you have to look at it specifically for what they needed to do and where they're operating. One can reach out to Akamai's support easily, and there have been a handful of situations where I don't feel comfortable sharing certain details. When I've reached out to the support team through our engineering teams, things have been quite helpful, so that's good.
For how long have I used the solution?
I have experience with Akamai Kona Site Defender for about three months. I work as an information security analyst in my company. I am a user, and my company is the solution's customer.
What do I think about the stability of the solution?
I can't comment on the stability of the solution. I haven't experienced or heard of any downtime or seen the system crash. Also, I haven't read super close attention to it. In short, it seems very stable to me, but I'm not the right person to comment on its stability.
What do I think about the scalability of the solution?
I don't think that it is a scalable tool. I can say that it's optimized. I can't comment on whether it is scalable, but I know that a huge amount of data goes through it.
How are customer service and support?
I have contacted the technical support team through our engineering group, which included a support engineer. The solution's technical support team seems to be pretty responsive.
It seems risky for me to rate the technical support due to my lack of experience with technical support. But, if we consider all the caveats, I would rate them between eight to nine out of ten. However, I'm unsure if this rating would benefit others.
How would you rate customer service and support?
Positive
How was the initial setup?
The Akamai Kona Site Defender was up and running when I started in this new role. Although I have a background in Akamai WAF, I have never worked with them directly before, so this has been a good opportunity for me to delve deeper into the specifics of what they do. Looking at the documentation and doing similar things, I can see that they cover things similarly.
What other advice do I have?
The support information is available on various platforms, such as community forums, support articles, and documentation. I found it challenging to locate the specific information I needed, but I attempted to do it myself without involving our engineering team. This process taught me a lot, but I realized that some of the information I learned earlier was not as relevant to the current situation, and much of the information was available within the tool itself rather than in offline documentation. It was an eye-opening experience for me, and I believe involving our engineering team or being more involved in the setup would have been helpful in finding the necessary information. I just tried to minimize the impact because our engineering team is always very busy. I tend to be self-directed when it comes to learning, and sometimes that can backfire.
The information I need is available and applicable to the specific things I'm looking for. I can also identify the roadblocks. So, in that sense, the solution is great. Overall, I would rate it nine out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-04-20T00:00:00-04:00
Rated 5 out of
5 by
Archana Heeralal from
A stable solution that provides protection from layer seven attacks
What is our primary use case?
We used Akamai Web Application Protector for protection from layer seven attacks.
What is most valuable?
Akamai Web Application Protector is a good solution that provides basic web application protection. The solution is quite cheap compared to Kona.
What needs improvement?
It would be nice if Akamai Web Application Protector's price is lowered and made cheaper.
For how long have I used the solution?
I have worked with Akamai Web Application Protector for three to five years.
What do I think about the stability of the solution?
Akamai Web Application Protector is a stable product.
What do I think about the scalability of the solution?
Akamai Web Application Protector is a scalable product.
How are customer service and support?
The solution's technical support team will define its SLA and respond to you within the SLA. Even if they don't find any solution, they'll return and tell you they are still working on the issue. They're quite open, and they work within their SLA.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup was easy because it provided support for the implementation.
What's my experience with pricing, setup cost, and licensing?
Akamai Web Application Protector is an expensive product.
What other advice do I have?
We used the solution on the Akamai cloud. The solution's integration with other tools is very easy. The solution's UI or user interface is good. The solution is user-friendly and easy to implement. It is also very easy to understand how to implement it. You can understand the features quickly if you want to use it.
Akamai Web Application Protector is a good product that fulfills the customer's requirements.
Users should use Akamai Web Application Protector if their budget allows them to use it because it is quite a mature and expensive product.
If any customer needs improvement in Akamai Web Application Protector, they should go for Kona.
Overall, I rate Akamai Web Application Protector an eight out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of
5 by
Brian Globerman from
A highly stable product with a good user interface that helps filter unwanted IP addresses
What is our primary use case?
We are using the product mainly for our content delivery network and e-commerce. When the users go to our site, they get redirected to Akamai, which acts as a firewall and gets information from the cache or our web servers.
How has it helped my organization?
The solution allows us to cache content for geographic availability. It allows us to filter out countries where we are not doing business.
What is most valuable?
The ability to filter unwanted IP addresses is valuable to us. I'm pretty satisfied with the solution. The product has a good user interface.
What needs improvement?
The product should provide a secure NTP. We would like Akamai to offer it rather than going to another vendor to buy it.
For how long have I used the solution?
My organization has been using the solution since 2018.
What do I think about the stability of the solution?
We have had no issues with the product’s stability. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The solution has strong scalability. I rate the scalability a ten out of ten.
How are customer service and support?
The technical support has been prompt. I'm pretty happy with it.
What was our ROI?
It would be difficult to conduct the type of e-commerce that we have without the product, especially given the security requirements for an online retailer.
What's my experience with pricing, setup cost, and licensing?
The product’s price is high.
What other advice do I have?
It is a cloud-based solution, and we are using the latest version. We recently cut over our internal DNS to Akamai’s hosted DNS. Akamai provided us with quite a bit of support with it. The deployment process of Akamai’s DNS was pretty straightforward.
If a company is planning to use the solution, they need to ensure that the people that are going to be involved with the product get trained appropriately. The learning process is not straightforward. We should take advantage of the training provided by Akamai. Overall, rate the solution a nine out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-13T00:00:00-04:00
Rated 5 out of
5 by
reviewer1892376 from
Effective, feature-rich, and reliable, but they don't provide a free tier like Cloudflare
What is our primary use case?
We use Akamai Web Application Protector to block IP addresses and countries. If for example, you don't want users from Amazon AWS, you could configure it to block them.
It also has safeguards against common attacks like SQL injection. It does support some advanced custom rules, but you'll need someone from Akamai to code them. That isn't very user-friendly.
What is most valuable?
They have a fantastic tool for analyzing and viewing your traffic. You could look for traffic spikes. You could search for spikes by IP address. You could examine traffic by IP address to see if there are any spikes from a particular IP address.
It is an expensive service with many features. It's difficult, I suppose, to summarise it so quickly. However, it is relatively simple to locate and block IP addresses.
What needs improvement?
The custom rules were difficult to use. Overall, it works well. I don't have many complaints about it. Because it's a lower-end tool, it's not very good at dealing with bots and requires the use of a Bot Manager.
It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager.
For how long have I used the solution?
We have been working with Akamai Web Application Protector for two years.
It's been managed for us. As far as I'm aware, everything is managed in their cloud.
What do I think about the stability of the solution?
Akamai Web Application Protector is exceptionally stable; after all, it is Akami.
It is effective. It works when it works. They have very nice traffic analysis where you can really slice and dice and get down to the nitty-gritty. And, they have rules that you can set up to block certain things. I haven't looked at this thing in a long time, and I see they've changed it.
What do I think about the scalability of the solution?
Akamai sees one-third of all web traffic. In terms of scalability, it can be scaled to any size you want.
I am confident that it can handle all of your traffic and then some.
How are customer service and support?
In general, technical support is good. It's gotten better, in my opinion, since the beginning.
Since about two years ago. Everything is fine. I have a dedicated person. I'm not sure how other customers handle things. The thing about Akamai is that they are Enterprise. It's high touch. They charge a lot of money. They provide high-touch support, you will be assigned a dedicated team, and hopefully, it's a strong team.
Unlike Cloudflare, when I looked at their offerings, Cloudflare provides a free tier. Akamai doesn't have a free tier; you can visit their website for free, but that's about it.
What's my experience with pricing, setup cost, and licensing?
Cost depends on the volume of traffic. I'm not even going to give you a number because everything is priced individually for you, the customer, based on traffic.
It's a four out of five. It works, it's a little pricey in my opinion, but overall, I'd give it a four. The device works.
What other advice do I have?
I would rate Akamai Web Application Protector a seven out of ten. It does a lot, and for what it does, it works; for what it doesn't do, a Bot Manager is required.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-07-13T00:00:00-04:00