Software Details
- Extended service agreement
- 1 year
- response time: 4 h
- parts and labor
- on-site
- for Flowmon Collector R5-48000 Pro
Know your gear
The Flowmon Support Extended offers assistance for complicated network devices, ensuring smooth operation and minimal downtime. With a service agreement, this solution provides parts and labor support for a full year, ensuring reliable maintenance and quick resolution of issues. Customers can enjoy on-site support whenever needed, with a response time of 4 hours for all service requests.
This service agreement includes updates for new releases alongside essential phone and email consulting services. In the event of hardware issues, the program also covers defective HDD retention, allowing users to maintain control and security over their sensitive data. With 24/7 availability, the Flowmon Support Extended is designed to keep your network devices operating efficiently at all times.
This service agreement includes updates for new releases alongside essential phone and email consulting services. In the event of hardware issues, the program also covers defective HDD retention, allowing users to maintain control and security over their sensitive data. With 24/7 availability, the Flowmon Support Extended is designed to keep your network devices operating efficiently at all times.