Know your gear
The key to FireEye support programs is flexibility. In support services, this means a combination of popular standard plans and specifically tailored plans for situations where threat protection is a mission-critical function. The Platinum program covers both hardware and software support.
Contact Sales Assistance
(800) 800-4239, Monday-Friday 7am-7:30pm CT
(800) 800-4239, Monday-Friday 7am-7:30pm CT
Software Details
- Extended service agreement (renewal)
- 1 year
- response time: NBD
- advance parts replacement
- shipment
- for P/N: 4000DHX-HW
