F5 Distributed Cloud Support Enhanced is a cloud-managed service designed to optimize the security and performance of applications and infrastructure. Delivered as a SaaS solution, it offers comprehensive monitoring, proactive security management, and application performance optimization around the clock. Organizations can rely on F5's expert teams to handle all aspects of system management, including security policy tuning, DDoS protection, web application firewall management, and configuration changes, ensuring seamless and efficient operations. The service also provides regular compliance reporting, strategic planning, and tailored training, letting teams focus on core business objectives while maintaining high levels of security and application availability.
Flexible packages are available to meet various needs, from standard support to enhanced and enhanced-plus services. These options include different SLA response times, support ticket limits, and additional features like dedicated support analysts and ongoing project management. With resources like API security, bot defense, CDN integration, multi-cloud networking, and managed Kubernetes deployment, the support enhancement ensures comprehensive coverage across your application's security and delivery landscape. Overall, F5 Distributed Cloud Support Enhanced empowers organizations to deliver fast, secure, and reliable applications in complex multi-cloud environments, backed by continuous expert oversight.